Client services specialist Work, Jobs in Edenfield, Lan (with Salaries)

Debt adviser and Web chatter
Citizens Advice Lancashire West —Leyland
- £25,049.60 - £26,141.40 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
Quick apply
9d
Sales / Tendering Repairs Specialist - 15M Maternity Cover
Kone —Keighley
- Up to £65,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
High Net Worth Underwriter - Part Time
Together —Cheadle
- £300,000 a year
- Full-time
- Tax experience
Quick apply
7d
Senior Fleet Sales Specialist
Motia —Burnley
- £29,421 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
Reactive Specialist Cleaning Technician
SafeGroup Services Limited —Preston
- £28,800 - £38,000 a year
- Weekend availability
- Driving
- Organisational skills
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
7d
Franchisee Support & Claims Manager
Concept Building Solutions UK Ltd —Preston
- £40,000 a year
- Full-time
- Management
- Supervising experience
- Mentoring
- Free parking
- Annual leave
Quick apply
2h
Debt Caseworker Trainee - National Helpline
Citizens Advice Lancashire West —Leyland
- £26,510 - £29,416 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee assistance programme
Quick apply
9d
Technical Advisor - Loading Bays
Miller's Vanguard —Bury
- £40,000 a year
- Full-time
- Microsoft Excel
- In-person
- Free parking
Quick apply
CRM (HubSpot) & Business Systems Specialist
Speedy Freight —Knutsford
- £35,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Sales
- In-person
Quick apply
9d
Property Finance Officer (Service Charge & Client Accounts)
Student Facility Management Limited —Sowerby Bridge
- £26,000 - £29,000 a year
- Full-time
- Bachelor's degree
- Accounting
- Financial services
- Free parking
- Employee discount
Quick apply
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Town Clerk
Aspire Accounting & Tax Aid Ltd —Burnley
- £40,000.00 - £56,945.97 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Organisational skills
Quick apply
8d
Contract Manager
The James Mercer Group Ltd —Preston
- £52,000 - £56,000 a year
- Full-time
- Maintenance
- Organisational skills
- Contracts
- Free parking
- Sick pay
Quick apply
7d
Sales & Service Coordinator
Webber Hughes Ltd —Heywood
- £29,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Work from home
Quick apply
5d
Collections Specialist
Speed Medical —Chorley
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Financial services
Quick apply
9d
Client Experience and Support Administrator
Pension Pulse —Manchester
- £30,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Life insurance
Quick apply
14h
Customer Service - Digital Marketing
Add People —Altrincham
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Time management
- Free parking
Quick apply
Fulfilment Specialist (Customer Service)
fulfilmentcrowd Ltd —Chorley
- From £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
1d
Customer Services Assistant
Saha —Bolton
- £21,254.40 - £26,568.00 a year
- Part-time
- Customer service
- Travel
- Annual leave
- Sick pay
16h

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Debt adviser and Web chatter

Citizens Advice Lancashire West -
Leyland

Quick apply

Job details

Permanent | Full-time
£25,049.60 - £26,141.40 an hour
9 days ago

Benefits

Free parking
Company pension

Qualifications

Multilingual
Customer service
Numeracy
Analysis skills
Organisational skills
IT
Financial services
Communication skills

Full job description

About the Role

Are you passionate about helping people and using your communication, IT and

customer service skills to make a difference? Do you want to work as part of a

supportive team helping people to manage debt problems and improve their financial

wellbeing?

We are looking for a Debt Adviser to join our National Debt Advice Team. In this role,

you will provide information, advice and support to clients through telephone, email

and web chat channels.

Full training will be provided, giving you the opportunity to develop your skills and

progress within the service. You will also have opportunities to specialise in areas such

as one-off debt advice and web chat advice, allowing you to further develop your career

as a debt adviser.

Key Responsibilities

● Conduct assessments of clients’ financial situations, including income,

expenditure, debts, and assets.

● Provide information and advice to empower clients to take appropriate action on

their own behalf, including signposting to other agencies where necessary.

● Deliver impartial and accurate advice on debt solutions and budgeting

● Develop individual action plans with clients to help them manage and resolve

their debt problems effectively.

● Maintain accurate and confidential records in accordance with organisational

policies and data protection regulations.

● Use IT systems effectively to support case management, communication, and

reporting requirements.

● Keep up to date with relevant legislation, case law, policies, and procedures

relating to money advice, and participate in ongoing training and professional

development.

● Meet performance targets and comply with professional and regulatory

standards set by the organisation and accrediting bodies.

● Collaborate with colleagues, supervisors, and external partners to ensure clients

receive coordinated and comprehensive support.

What We’re Looking For - Essential Skills & Attributes:

● Strong Communication Skills: Ability to communicate effectively, both verbally

and in writing, with a wide range of people and organisations.

● Empathy and Emotional Intelligence: Demonstrates understanding, patience,

and respect when supporting clients in challenging circumstances.

● Analytical Skills: Strong numeracy skills to assess financial information, and

develop appropriate solutions.

● Problem-Solving Ability: Identifies practical and achievable options for resolving

debt and financial challenges.

● Organisational Skills: Prioritising workloads and meet targets.

● Confidentiality and Integrity: Handles sensitive client information with

professionalism and discretion.

● Adaptability: Responds flexibly to changes in legislation, organisational

procedures, and Citizens Advice requirements.

● Teamwork and Independence: Works effectively and collaboratively as part of a

team, while also demonstrating the ability to work independently and follow

agreed procedures.

● Commitment to Equality, Fairness, and Inclusion: Ensures all clients are

treated with dignity, respect, and without discrimination.

● Understanding of Data Protection and GDPR: Applies the principles of the

Data Protection Act and UK GDPR to safeguard client information.

Desirable Experience:

● Previous Experience in Advice or Support Roles: Experience providing debt,

welfare, financial, or general advice to clients.

● Experience Working with Vulnerable Clients: Supporting individuals with

complex needs, including those experiencing mental health challenges, domestic

abuse, or financial hardship.

● Knowledge of Debt Solutions and Financial Services: Familiarity with options

such as Debt Relief Orders, Individual Voluntary Arrangements, bankruptcy, or

budgeting support.

● Multilingual Skills: Ability to communicate effectively in additional languages to

support a diverse client base.

Benefits:

● Full training to become a Debt Adviser, with progression into specialist

qualifications available.

● 21 days holiday plus bank holidays, birthday leave, and paid Christmas closedown.

● 8% employer pension contribution (plus salary sacrifice NI benefit).

● Long service leave after 4 years.

● Free parking and a supportive, development-focused team culture.

To apply please email your CV and covering email to explain how your skillset meets the needs of the role to [email protected]

Interviews will be held on 4,5,6 August at Civic Centre, Leyland.

We reserve the right to withdraw this advert as soon as suitable candidates are found.

Pay: £25,049.60-£26,141.40 per hour

Work Location: In person

Quick apply

Refine Your Search

client services specialist jobs in edenfield, lan

Debt adviser and Web chatter

Sales / Tendering Repairs Specialist - 15M Maternity Cover

High Net Worth Underwriter - Part Time

Senior Fleet Sales Specialist

Customer Support – Technical Support Specialist

Reactive Specialist Cleaning Technician

Franchisee Support & Claims Manager

Debt Caseworker Trainee - National Helpline

Technical Advisor - Loading Bays

CRM (HubSpot) & Business Systems Specialist

Property Finance Officer (Service Charge & Client Accounts)

Operations Team Leader - Specialist Services

Town Clerk

Contract Manager

Sales & Service Coordinator

Collections Specialist

Client Experience and Support Administrator

Customer Service - Digital Marketing

Fulfilment Specialist (Customer Service)

Customer Services Assistant

I want to receive the latest job alerts for client services specialist in edenfield, lan

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