Guest service manager Work, Jobs in Edinburgh, Sct (with Salaries)

Guest Service Manager
Edinburgh Portobello Hotel Limited —Edinburgh
- £13.25 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
Quick apply
Operations Manager
Popeyes UK —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Guest Service Manager
Radisson Hotel Group —Edinburgh
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
7d
Hotel Manager
11 Royal Terrace —Edinburgh
- From £45,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
Quick apply
2d
Conference & Meetings Operations Manager
Elior UK —Edinburgh
- £36,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Team management
Quick apply
2d
General Manager
The Liquid Room —Edinburgh
- £25,000 - £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
Quick apply
Assistant Manager
Five Guys UK —Edinburgh
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Store Manager - Edinburgh
Oak Furnitureland —Edinburgh
- £55,000 - £60,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
7h
Hotel Guest Relations Manager / Reception
Carberry Tower Mansion House and Estate —Musselburgh
- From £30,000 a year
- Weekend availability
- Bilingual
- Hospitality
- Hotel
Quick apply
7d
Hospitality Manager
Elior UK —Edinburgh
- £38,000 a year
- Full-time
- Hospitality
- Organisational skills
- Leadership
Quick apply
2d
Night Guest Service Agent
Hilton —Edinburgh
- £13.41 an hour
- Full-time
- Hotel
- Hotel experience
- Employee stock purchase plan
- Annual leave
General Manager
Popeyes UK —Edinburgh
- £40,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Transaction Manager
Grange - Edinburgh Aston Martin & Rolls Royce —Inverleith
- Up to £70,000 a year
- Full-time
- Basic maths
- Financial services
- In-person
- Annual leave
- Employee discount
Quick apply
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Assistant Group Conference & Events Manager
The Caledonian Edinburgh —Edinburgh
- From £45 a day
- Full-time
- Microsoft Office
- Hotel
- Administrative experience
- Annual leave
Quick apply
Operations Manager, Edinburgh
Pass the Keys —Edinburgh
- £30,000 a year
- Full-time
- Hybrid work
- Hospitality
- Travel
- Organisational skills
- Flexible schedule
Quick apply
General Manager
Copper Blossom —Edinburgh
- £41,000 a year
- Full-time
- Bar
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Hospitality Manager
Sodexo —Edinburgh
- £15.80 an hour
- Hospitality
- Supervising experience
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
4h
Assistant Sales & Events Manager
HandPickedHotels —Edinburgh
- From £18.32 an hour
- Sales
- Hotel
- Free parking
- Employee assistance programme
Duty Manager
Leonardo Hotel Edinburgh Haymarket —Edinburgh
- Hospitality
- Hotel
- Hotel experience
- Referral programme
Quick apply

I want to receive the latest job alerts for guest service manager in edinburgh, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Guest Service Manager

Edinburgh Portobello Hotel Limited
Edinburgh

Quick apply

Job details

Full-time
£13.25 an hour

Qualifications

Hospitality
Multilingual
Customer service
Guest services
Hotel experience

Full job description

Main Responsibilities and Duties:

1. To undertake front-of-house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience.

2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.

3. To deal with guest requests to ensure a comfortable and pleasant stay.

4. To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.

5. To be responsible for accurate and efficient accounts and guest billing processes.

6. To assist in always keeping the hotel reception area clean and tidy.

7. To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.

8. To administer all routes of reservations to ensure that room bookings are made and recorded accurately

9. To ensure that all reservations and cancellations are processed efficiently.

10.To keep up to date with room prices and special offers to provide accurate information to guests.

11. To report any maintenance, breakage, or cleanliness problems to the relevant manager.

12. To administer the general petty cash system and float in an accurate manner.

13. To undertake all training as required (e.g., first aid, health and safety, customer service).

14. To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire.

15. To undertake any other ad-hoc duties (bar and restaurant work) relevant to the post as and when required.

16. Balance cash drawers and record receipts.

17. Familiarize yourself with the menu and as much information about the food and beverage offering available in order to answer any questions guests may have.

18. Ensure all cash, charge, float and till procedures are carried out in line with agreed procedures.
19. Assist in the set up and preparation and provide service duties for functions and required.

Pay: £13.25 per hour

Work Location: In person

Quick apply

Refine Your Search

guest service manager jobs in edinburgh, sct