Service representative Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service & Logistics Representative
Veranova L P —Edinburgh
- Full-time
- Sales
- Customer service
- APIs
- Annual leave
- Life insurance
Quick apply
Customer Service Representative
Dor 2 Dor scotland ltd —Livingston
- £24,420.00 - £38,756.85 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Annual leave
Quick apply
13d
Housing Assistant
Pinnacle Group —Edinburgh
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Customer Care Coordinator
Public Library of Science —Edinburgh
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Baggage Hall Agent - FULL TIME - UK
Swissport International AG —Edinburgh
- £12.91 an hour
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
2d
Operational Officer
Companies House —Edinburgh
- £26,452 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- Communication skills
9d
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
Facilities Officer
The Electoral Commission —Edinburgh
- £31,549 - £33,126 a year
- Full-time
- Customer service
- Presentation skills
- Travel
- Annual leave
13d
254092 Bereavement Service Co-ordinator
NHS Scotland —Edinburgh
- £43,231 - £52,679 a year
- Organisational skills
- Hospice
- Annual leave
3d
Sales Development Representative
N-able —Edinburgh
- Full-time
- Hybrid work
- Sales
- Communication skills
- Time management
- Employee stock purchase plan
- Annual leave
254014 Receptionist/Adminisrator
NHS Scotland —Edinburgh
- Part-time
- Customer service
- Administrative experience
3d
RCN Officer
Royal College of Nursing —Edinburgh
- £50,754 - £57,339 a year
- Full-time
- Hybrid work
- Human resources
- Communication skills
- Annual leave
Hospitality Procurement Lead
triSaaS (Enhance) —Edinburgh
- Full-time
- Hospitality
- Management
- Analysis skills
- Free parking
- Sick pay
Quick apply
10d
Client Administrator
Evelyn Partners —Edinburgh
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Policy Advisers for the Scottish Liberal Democrats Parliamentary Group
Liberal Democrats —Edinburgh
- £38,000 a year
- Full-time
- Analysis skills
3d
253949 Admin Assistant
NHS Scotland —Edinburgh
- £26,696 - £28,988 a year
- Part-time
3d
253835 (MG) Project Support Officer
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Full-time
4d
Research Futures Community Coordinator
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- Social media management
- University
- Communication skills
- Annual leave
- Flexible schedule
252859 (GH) Mental Health Practitioner
NHS Scotland —Lothian
- £43,231 - £52,679 a year
- Full-time
- Communication skills
Sales Representative
Timber Frameworks [Alba] Ltd —Livingston
- £42,500 - £52,500 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
13d

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service representative jobs near edinburgh, sct

Customer Service & Logistics Representative

Veranova L P
Edinburgh

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Life insurance

Qualifications

Sales
Customer service
Supply chain
APIs
IT

Full job description

Discover Veranova:

At Veranova, we believe people are our most important asset, and we are dedicated to building the most talented and diverse workforce in our industry. Our commitment to uncompromising focus on quality, compliance, safety, and excellence in delivery shapes everything we do. We are not just looking for skills; we are seeking innovative individuals who have a mindset open to learning and growth, and a desire to make a difference.

Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation.

Every role at Veranova plays a part in delivering an exceptional customer experience through ownership and integrity. Join us on our mission to enable current and next-generation therapeutics to improve and save the lives of patients.

Role Overview:

This role is part of the Supply Chain function providing excellent customer experience within a global manufacturing environment. Our key focus as a business is delivering excellence in Science, to our Customers, within Operations our People and patients shaping the world around us to make it a cleaner and healthier place

Core Responsibilities:

Work as part of a team, to drive, delivery of excellent customer service and commercial business objectives.
Receive and process customer orders in line with commercial terms and conditions.
Manage and process import and export licences for API customer orders in line with Home Office regulations.
Communicate with Home Office on status of licences.
Communicate with your customer to ensure they provide a valid and in date operating licence, to allow fulfilment of the customer’s order.
Track and coordinate product supply for orders in the immediate 3 months.
Communicate to customer any delay to orders providing revised delivery timelines.
Receive and respond in a timely manner to customer queries. Liaising with relevant stakeholders as required.
Manage customer complaints in line with the company process from escalating the complaint to our Quality department to resolution.
Support onboarding of new customers.
Attend customer business review meetings where required.
Work with our logistics partners to advise on orders due to dispatch in the coming month.

Qualifications:

Required

Strong IT skills.
Excellent organisation skills.
Strong administration skills.

Preferred

Knowledge and understanding of Sales, Customer Service, Export logistics and ERP systems.

Our Commitment:

Inclusive Culture: At Veranova an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.
Financial Wellness: The company provides an industry-leading compensation package, and this position is eligible for an annual performance bonus in accordance with the terms of the applicable bonus plan. You will also receive excellent pension contributions with the option of making contributions via salary sacrifice and access to discounts from major online and high street stores.
Health & Wellbeing: As well as being entitled to 25 days’ annual leave plus recognised Scottish public holidays, our colleagues are also eligible to participate in benefits such as our Health Shield Cash Plan, Cycle2Work Scheme, life insurance, income protection, and GP Anytime.
Professional Development: Opportunities for continuous growth and development through resources such as LinkedIn Learning, functional career pathways, and individual Personal Development Plans to map out your future with us.

Additional Information:

Under UK legislation, we are required to ensure that all employees have the legal right to work in the UK, both at the time of offer and throughout their employment. Please note that we are not able to provide sponsorship for this role, so applicants must have the necessary right to work in place independently.

Agency and Search Firm Representatives: Veranova will not accept unsolicited applications/CVs from agencies and/or search firms for this job posting.

Veranova is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.

#LI-Onsite

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Refine Your Search

service representative jobs in edinburgh, sct

Customer Service & Logistics Representative

Customer Service Representative

Housing Assistant

Customer Care Coordinator

Baggage Hall Agent - FULL TIME - UK

Operational Officer

Support Officer

Facilities Officer

254092 Bereavement Service Co-ordinator

Sales Development Representative

254014 Receptionist/Adminisrator

RCN Officer

Hospitality Procurement Lead

Client Administrator

Policy Advisers for the Scottish Liberal Democrats Parliamentary Group

253949 Admin Assistant

253835 (MG) Project Support Officer

Research Futures Community Coordinator

252859 (GH) Mental Health Practitioner

Sales Representative

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