Back of house manager Work, Jobs in Eng (with Salaries)

Vending Services Manager - Heathrow
9620146 —London Heathrow Airport
- From £42,000 a year
- Full-time
- Customer service
- Team management
- In-person
- Employee assistance programme
Quick apply
3d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
7d
Customer Experience Manager
Centre for Effective Dispute Resolution —London
- £42,000 - £48,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Life insurance
Quick apply
4d
Churn Specialist | DTC E-commerce | 100% Remote EU
Foxelli Group —London
- Full-time
- Remote
- AI
- Analytics
- Annual leave
- Gym membership
Programme Manager
NHS Supply Chain —Nottingham
- £65,920 - £77,553 a year
- Hybrid work
- Project management
- Employee assistance programme
- Life insurance
9d
Demised Facilities Manager - Finsbury Circus House, London
Savills Management Resources —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Supervising experience
Graduate Project Manager | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
Back of House Manager
Hilton —London
- Full-time
- Inventory control
- Hotel
- Training & development
Weddings and Events Manager
The Historic Dockyard Chatham —Chatham
- Organisational skills
- Communication skills
Event Operations Manager
Searcys —London
- £36,000 - £38,000 a month
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
LRS - Front of House Manager - Mon to Fri
Lexington Catering —London
- £48,300 a year
- Full-time
- Customer service
- Recruiting
- Budgeting
Quick apply
12d
Head of Front of House
Baily Garner —London
- £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Warehouse and Events Operations Assistant
Spook london —London
- £16 - £18 an hour
- Weekend availability
- Microsoft Word
- In-person
Quick apply
Deputy House Manager / Butler-Chauffeur
Isle of Man Government —Onchan
- £38,395 - £44,857 a year
- Weekend availability
- Relocation assistance
- Annual leave
14d
Back Of House Manager
Restaurant Associates —London
- £18.33 an hour
- Hospitality
- Management
- Inventory control
- Employee discount
Director of Creative
Gravitee —London
- Up to £154,000 a year
- Hybrid work
- Team management
- AI
- Communication skills
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Project Manager
Reapit UK —Solihull
- Hybrid work
- Communication skills
- Annual leave
Quick apply
Document Production Specialist - Shift 12pm - 8pm
Eversheds Sutherland —Leeds
- Monday to Friday
- Remote
- Word processing
- Typing
Assistant General Manager - Soho House Manchester
Soho House via Caterer.com —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount

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Vending Services Manager - Heathrow

9620146
London Heathrow Airport

Quick apply

Job details

Full-time
From £42,000 a year
3 days ago

Benefits

Company pension
Company events
Employee assistance programme

Qualifications

Stock ordering
Customer service
Stakeholder liaison
Logistics
Team management
Stock replenishment
Fault diagnosis and repair
Stocktaking
Stock coordination
Cash handling
Leadership
Rota coordination

Full job description

The Heathrow Site Manager is responsible for the day-to-day running of our vending operation across Heathrow Airport, ensuring machines are fully stocked, operational, clean and maintained to a consistently high standard.

The role will lead the Heathrow operating team, coordinate daily workloads and staffing, manage stock and storerooms, respond quickly to machine issues, and ensure we continue to deliver an excellent service to both Heathrow Airport and its passengers and staff.

Key Responsibilities

Daily Operations

Monitor machine stock levels, sales activity and inactivity to identify machines requiring attention.
Plan daily filling requirements and ensure the team understands which machines and locations need servicing.
Ensure all machines are filled correctly, presented well and cleaned to a high standard.
Regularly check the quality of work completed by the operating team and address any issues.
Ensure staff have the equipment and resources required to carry out their roles effectively.

Team Management

Prepare and manage staff rotas to ensure appropriate coverage across Heathrow (24/7, 365 days per year).
Allocate workloads across the terminals and respond to changes in operational requirements.
Support, supervise and develop the Heathrow operating team, maintaining high standards of performance and customer service.

Stock & Logistics

Have complete ownership of stock ordering, in-bound stock supply and inter-terminal transiting of stock.
Coordinate stock cages and deliveries required across each Heathrow terminal.
Complete stock counts and prepare the relevant site order information by the required deadline.
Ensure all Heathrow storerooms are kept organised, tidy and free from unnecessary waste or rubbish.
Monitor stock availability and highlight any potential shortages or operational risks.

Machine Management

Monitor machine faults and respond promptly to issues identified through the monitoring systems or reported by the team.
Carry out basic first-line checks where appropriate or arrange for a member of the team to investigate.
Escalate faults requiring technical intervention to the engineering team.
Coordinate access and support for engineers where required.
Manage machine cash floats and cash collection/refloating requirements as necessary.
Oversee the operation and upkeep of the coffee machines.

Standards & Customer Service

Maintain excellent standards of machine cleanliness and presentation throughout Heathrow.
Ensure the operation consistently delivers the high level of service expected by Heathrow Airport and Decorum Vending.
Build effective working relationships with Heathrow stakeholders and respond quickly to any operational concerns.
Identify opportunities to improve machine availability, stock levels, presentation and overall service.

About the Role

This is a hands-on management position requiring someone who is organised, proactive and comfortable managing a busy multi-terminal operation.

The successful candidate will need to combine team leadership with practical day-to-day operational management and be willing to respond quickly when circumstances change.

Major technical repairs are undertaken by the engineering team; however, the Site Manager is expected to identify issues quickly, carry out appropriate first-line checks and ensure faults are escalated and resolved.

Excellent knowledge of all four Heathrow terminals (front & back of house), along with a strong understanding of in-bound product supply from HCC is required.

Decorum Vending was founded in 2015 with a clear mission to transform vending within the UK transport sector. Today, Decorum is the market leader in transport sector vending and unattended retail in the UK, operating across almost every major rail network, across several major UK airports and serving millions of passengers each year.

The business has always been built on relationships, trust, and opportunity. That spirit continues to define how we work today. We are practical, commercial and hands on, while also being proud of quality, service and doing things properly.

We are committed to creating an inclusive workplace where everyone is treated fairly, with dignity and respect. We welcome applications from people of all backgrounds and make recruitment decisions based on the skills, experience and potential needed for the role.

Due to the nature of the role and strict aviation security protocols, a full DBS check is required and you must be able to account for the last 5 years.

Pay: From £42,000.00 per year

Benefits:

Company events
Company pension
Employee assistance programme

Experience:

Management: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

back of house manager jobs in eng

Vending Services Manager - Heathrow

Metering Service Delivery Manager

Customer Experience Manager

Churn Specialist | DTC E-commerce | 100% Remote EU

Programme Manager

Demised Facilities Manager - Finsbury Circus House, London

Graduate Project Manager | London

Back of House Manager

Weddings and Events Manager

Event Operations Manager

LRS - Front of House Manager - Mon to Fri

Head of Front of House

Warehouse and Events Operations Assistant

Deputy House Manager / Butler-Chauffeur

Back Of House Manager

Director of Creative

Event Manager

Project Manager

Document Production Specialist - Shift 12pm - 8pm

Assistant General Manager - Soho House Manchester

I want to receive the latest job alerts for back of house manager in eng

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