Care navigator Work, Jobs in Eng (with Salaries)

Care Navigator
Healthcare Central London —Westminster
- £29,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
14d
Care Navigator
Stanmore Medical Group —Stevenage
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14d
Care Navigator
Framlingham Medical Practice —Framlingham
- £25,029 - £25,811 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
Intensive Support Navigator
Trident Reach —Birmingham
- £28,333.50 a year
- Full-time
- Management
- Administrative experience
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Care Navigator - Transfer of Care Hub
Wirral Council —Wirral
- £32,061 - £35,412 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
12d
Family Hub Navigator
Trafford Council —Stretford
- £28,598 - £31,022 a year
- Weekend availability
- Hybrid work
- Annual leave
- Employee discount
10d
Care Navigator
Armada Family Practice —Bristol
- From £12.71 an hour
- Part-time
- Administrative experience
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Care Navigator
East Berkshire Primary Care Out of Hours —Bracknell
- £12.80 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Store discount
- Employee discount
Quick apply
11d
Care Navigator
The Farmhouse Surgery —Christchurch
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Care Navigator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
8d
Care Navigator
Tonbridge Medical Group —Tonbridge
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- English
Quick apply
8d
Care Navigator/Receptionist
Nunwell Surgery —Bromyard
- From £24,521 a year
- Part-time
- Microsoft Word
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Sick pay
Quick apply
Education Navigator - CSPoA
Reading Borough Council —Reading
- £39,152 - £41,771 a year
- Full-time
- No degree
- IT
- Communication skills
Care Navigator/Receptionist
Morland House Surgery —Oxford
- £12.71 - £14.05 an hour
- Part-time
- Microsoft Word
- GP surgery experience
- English
- Free parking
- Annual leave
Quick apply
5d
Care Navigator/ Dispenser
Avon Valley Practice —Salisbury
- £12.71 - £13.06 an hour
- Full-time
- Medication administration
- Patient care
- Free parking
- Health & wellbeing programme
Quick apply
Care Navigator
Shore Medical Group —Poole
- £12.90 an hour
- Microsoft Office
- Administrative experience
- IT
Quick apply
7d
Care Navigator
The Old School Surgery —Bristol
- £12.71 an hour
- Part-time
- In-person
- Office experience
- Store discount
- Health & wellbeing programme
Quick apply
4d
Care Navigator
Archvale —Stafford
- £12 - £13 an hour
- Communication skills
- Annual leave
- Sick pay
Quick apply
Receptionist/Care Navigator
South Street Surgery —Bishop's Stortford
- £12.75 an hour
- Part-time
- Microsoft Word
- Customer service
- English
Quick apply
Receptionist/Care Navigator
St Wulfstan Surgery —Southam
- From £13 an hour
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
1d

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Care Navigator

Healthcare Central London -
Westminster

Quick apply

Job details

Full-time
£29,000 - £30,000 a year
14 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
Primary care
English
Administrative experience
Numeracy
Organisational skills
IT
Care plans
Medical terminology

Full job description

EMPLOYING ENTITY IS CENTRAL LONDON HEALTHCARE CiC

Job Title: Care Navigator Fixed Term contract for 12 months

Salary: £31,750 per annum Fixed Term contract for 12 months

Hours: 37.5 hours per week

Responsible to: Operations Manager

Key Relationships: General Practice, Healthcare LTD, One Westminster, Central and North West London NHS Foundation Trust (CNWL), Central London Community Healthcare NHS Trust (CLCH).

WHO WE ARE

Central London Healthcare CiC is the GP Federation owned by our 30 General Practices covering the Central London (Westminster) area. The organisation supports 4 Primary Care Networks (PCNs). We operate several NHS contracts on behalf of our PCNs including a Community Dermatology Service; Community Cardiology Service and a Secondary Care Referral Service and an out-of-hospitals provision which is sub-contracted to our 33 General Practices.

On behalf of our practices we are the host employers of a large, and rapidly growing team of ARRS (Additional Roles Reimbursement scheme) roles including Clinical Pharmacists; Pharmacy Technicians; First Contact Physiotherapists; Dieticians; Paramedics; Social Prescribers; Care Coordinators, Digital & Transformation Leads, Nursing Associates, GPAs and

Care Co-ordinators.

HOW WE WORK

Our vision is to be recognised as a leading GP provider network, run by clinicians for the benefit of our local population and practices. We will achieve this by working with patients and partners to ensure that general practice remains sustainable and independent. We aim to further diversify our income by exploring commercial joint ventures and expanding our research team in the coming years.

Our people are our greatest asset. When we feel included, valued and supported in work this positivity reaches those very people we are here for, the patients. CLH is committed to actively supporting diversity and inclusion and ensuring that all our employees are valued, treated with dignity and respect and enabled and supported to reach their potential.

Our employees work flexibly according to the needs of our customers, typically onsite at our practices or hub sites or at our offices near Marylebone/Edgware Road. Our office-based roles are typically worked as hybrid roles the pattern of which are agreed and reviewed according to service/team requirements.

Requirements

Care Navigators (CN) will be responsible for supporting GPs through providing care coordination for the most vulnerable and complex patients. This includes, for example, being responsible for intelligent tasking and patient referrals, completing Care Plans and delivering targeted public health messages to patients.

In addition, CNs will work collaboratively with colleagues across health, social care and the third sector to provide patient-centred care. They ensure coordinated and effective delivery of the patient’s Care Plan for those patients identified through risk stratification by the GP.

They may also be asked to contribute towards other administrative tasks within the GP Federation.

They lead on the creation of patient Care Plans and support patients throughout their interactions with primary care services.

Each CN will be aligned to specific GP Practices within the GP Federation and will be required to work across several practices within the designated PCN structure. The role is predominantly non patient facing and support will be mainly provided via telephone. The Complex Case Management service offers targeted support in specialised areas. As part of your role, you will have the opportunity to assist with this element of the service.

The Care Navigation service is about development and involves careful planning and execution, by following a structured approach.

Main Duties of the Job

Clinical Systems/Medical Records

Use SystmOne to record all patient interactions, using appropriate templates and in accordance with GDPR regulations.

Maintain up to date and accurate records.

Effective and timely response to ‘tasks’ sent assigned to the CN.

Support patients via Surgery Connect telephony system and email.

Knowledge and understanding of the local 3rd sector organisations, services and pathways.

Maintain up to date records both internally and externally.

General Duties & Responsibilities

Support patients to develop and review Care Plans in line with a personalised care approach, to manage their needs and achieve better healthcare outcomes.

Chair and participate in regular MDTs and ICTs as required.

Provide coordination and navigation for people and their carers across health and care services. Helping to ensure patients receive a joined-up service and the appropriate support from the right person at the right time.

Refer onwards to other health, social care and the third sector providers where required where there is an unaddressed need.

Proactively identify when action or additional support is needed, alerting relevant professionals, and highlighting any safety concerns.

Demonstrate a flexible attitude and be prepared to carry out other duties as may be reasonably required from time to time within the general character of the post or the level of responsibility of the role. Ensuring work is delivered in a timely and effective manner.

Work collaboratively with the Care Navigator team to meet organisation and personal targets.

Equality and Diversity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice & PCN procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights

CRITERIA

Education/Training/ Qualifications

GSCE Passes at Grade C or above or equivalent experience

An excellent standard of written and verbal English and numeracy

Keyboard skills

Excellent customer service skills

Good administrative and organisational skills

IT literate

Educated to degree level in relevant subject

Experience using SystmOne

Knowledge of Medical Terminology

A/I

Knowledge and Experience

Good knowledge of the Health & Social Care system

Strategic understanding and experience of working in the NHS, especially Primary Care Services

Good practical and conceptual knowledge of healthcare improvement methods and practices

Flexible and adaptable - able to work according to changing need

Commitment to personal development

An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to enquiries and requests while adhering to practice limitations

Building trust and rapport

Structuring conversations using a coaching approach

Experience creating Personalised Care & Support Plans

An ability to make decisions appropriate to the situation while adhering to practice/PCN policies

Able to work at the desired times - Flexibility to cover annual leave and sickness

A/I

Benefits

Cycle to work scheme
Discretionary pay progression
Employee Assistance Program (EAP)
Enhanced annual leave entitlement (27 days full-time, pro-rata for part-time)
Eye care voucher scheme through partnership with Specsavers
Free tea/coffee etc.
Life Assurance scheme
Modern office
NHS Pension
Refer & Earn scheme

Quick apply

Refine Your Search

care navigator jobs in eng

Care Navigator

Care Navigator

Care Navigator

Intensive Support Navigator

Care Navigator - Transfer of Care Hub

Family Hub Navigator

Care Navigator

Care Navigator

Care Navigator

Care Navigator

Care Navigator

Care Navigator/Receptionist

Education Navigator - CSPoA

Care Navigator/Receptionist

Care Navigator/ Dispenser

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Receptionist/Care Navigator

Receptionist/Care Navigator

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