Operations team leader Work, Jobs in Eng (with Salaries)

Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee assistance programme
9d
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Continuous improvement
- Work from home
- Referral programme
Apprentice Academy Centre Manager, UK Operations Apprenticeships Team
Amazon UK Services Ltd. —Tilbury
- Full-time
- SQL
- Project management
- Continuous improvement
Operations Team Leader
K3 Advisory Group —Bolton
- Hybrid work
- Continuous improvement
- Organisational skills
- Training & development
Quick apply
Admin Operations Team Leader
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Research
- Microsoft Office
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
12d
Operations Lead
CHEP —Spennymoor
- Full-time
- Continuous improvement
- Team management
- Mentoring
- Employee assistance programme
Degree Apprenticeship Project Supervisor Team Leader (FTC 12 months)
QA Higher Education —London
- Remote
- Continuous improvement
- Team management
- Training & development
- Annual leave
- Employee assistance programme
Business Operations Lead, UK
Juicebox —London
- £130,000 - £200,000 a year
- Full-time
- Communication skills
- Marketing
Service Operations Team Leader
Raytheon —Harlow
- Weekend availability
- Continuous improvement
- Team management
- Training & development
- Sick pay
Team Leader
Holcim —Carnforth
- Computer literacy
- Continuous improvement
- Mentoring
- Employee discount
Customer Operations Team Leader (Norwich)
Wipro Limited —Norwich
- Computer literacy
- Computer skills
- Training & development
13d
Degree Apprenticeship Project Supervisor Team Leader (FTC 12 months)
QA —London
- Remote
- Continuous improvement
- Team management
- Training & development
- Annual leave
- Employee assistance programme
Customer Operations Team Leader
New Balance —Warrington
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Operations Team Leader - NTS
Superdrug —Darlington
- £40,580.80 a year
- Monday to Friday
- Analysis skills
- Continuous improvement
- Computer skills
- Employee discount
People Operations Lead
Masabi —London
- Full-time
- Remote
- Travel
- Contracts
- AI
- Life insurance
Team Lead Crewing Operations
Qantas —London
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
Quick apply
Shift Team Leader
Britvic Soft Drinks Ltd —Rugby
- Rotating shift
- Continuous improvement
- Team management
- Quality control
- Employee discount
9d
Operations and Customer Service Lead
Field Doctor —Tewkesbury
- Up to £32,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- In-person
- Annual leave
- Work from home
Quick apply
13d
Team Leader Operations (Days)
gategroup —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
- Free parking
- Annual leave
Quick apply
9d

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operations team leader jobs near eng

Technical Operations Team Leader

University College London -
London

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Job details

Permanent | Full-time
£54,931 - £64,644 a year
9 days ago

Benefits

Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Company pension
Employee assistance programme

Qualifications

IT team management
Stakeholder liaison
IT service management
Continuous improvement
Team management
Network support
Customer support
Information technology team management
Leadership
Communication skills
Operations leadership experience
Help desk

Full job description

Ref Number

B01-05516

Professional Expertise

IT and Digital

Department

Vice-President (Operations) (B01)

Location

London

Working Pattern

Full time

Salary

£54,931-£64,644

Contract Type

Permanent

Working Type

Hybrid

Available for Secondment

Closing Date

07-Sept-2026

About us

At UCL, we believe that technology plays a vital role in enabling world-leading education, research and innovation. As one of the world’s leading universities, with more than 50,000 students and 16,000 staff, we are committed to tackling some of the most pressing challenges facing society.

The Information Services Division (ISD) is at the heart of this mission, delivering technology services that support learning, teaching, research and professional services across the university. Within ISD, Technical Operations provides the frontline technical expertise that keeps our campuses connected, productive and ready to support a diverse and vibrant academic community.

We are now looking for an experienced Technical Operations Team Leader to join our Technical Operations team and help shape the delivery of high-quality IT, AV and network support services across the UCL estate.

About the role

This is an exciting leadership opportunity for an experienced technical support professional who enjoys combining people management with operational excellence.

As Technical Operations Team Leader, you will lead a team of engineers responsible for delivering responsive, customer-focused support for desktop, laptop, network and audio-visual technologies across UCL. You will oversee the day-to-day management of service delivery, ensuring incidents and requests are resolved efficiently, service levels are met, and customers receive an excellent experience.

Working closely with colleagues across Technical Operations, Service Desk and specialist technical teams, you will act as an escalation point for complex issues, provide technical guidance to engineers, and identify opportunities to improve service performance and customer outcomes.

Alongside operational leadership, you will play a key role in developing your team. You will provide coaching, mentoring and performance management, helping colleagues build their technical capability and deliver consistently high standards of service.

The role offers a varied and visible remit, spanning resource planning, service improvement, stakeholder engagement, reporting and operational leadership across a large and complex organisation.

Please note this is full time role is offered on a hybrid working basis with a minimum of 3-days onsite (subject to change).

Job Ref: B01-005516

About you

You will be an experienced technical support or IT operations professional with a strong understanding of customer-facing technology services and a passion for delivering excellent support.

You will bring experience of leading or supervising technical teams within a service-focused environment and will be confident managing workloads, prioritising competing demands and maintaining high service standards. You will have a broad understanding of desktop, laptop, networking and audio-visual technologies, together with experience working within an ITIL-aligned service environment.

We are particularly interested in candidates who can combine technical credibility with strong people leadership skills. You will be an effective communicator, capable of building positive working relationships with colleagues and stakeholders at all levels, and comfortable providing guidance, coaching and support to help others succeed.

You will also have strong problem-solving abilities, a continuous improvement mindset, and the confidence to identify opportunities to enhance services, streamline processes and improve the customer experience.

In return, you will join a collaborative and supportive team environment, with opportunities to contribute to the delivery of technology services that support one of the world's leading universities and its ambitious future plans.

What we offer

Standard UCL Benefits:

41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
Option to purchase 5 additional days’ annual leave
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme, season ticket loan, and immigration loan
Relocation support for eligible posts
On-site nursery and gym
Enhanced maternity, paternity, and adoption pay
Staff Support Service (employee assistance programme)
Discounted medical insurance

Full details: UCL Rewards and Benefits.

Our commitment to Equality, Diversity and Inclusion

“As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.”

Read more: UCL Equality, Diversity and Inclusion.

Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy

Apply Now

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