Service team leader Work, Jobs in Exeter, Eng (with Salaries)

Customer Care Manager
Kier Group —Exeter
- Continuous improvement
8d
Customer Service Manager
Johnsons Workwear Ltd —Exeter
- Full-time
- Continuous improvement
- Team management
- Training & development
- Health & wellbeing programme
- Referral programme
Quick apply
8d
Key Account Manager
Pennon Water Services —Exeter
- From £40,000 a year
- Remote
Team Leader
Southern Co-op —Exeter
- Weekend availability
- Retail management
- Employee assistance programme
- Employee discount
Regional Manager
Bestway Group —Exeter
- Full-time
- Sales
- Data analysis skills
- Human resources
Quick apply
Customer Service Office Supervisor
Johnsons Workwear Ltd —Exeter
- Full-time
- Data analysis skills
- Supervising experience
- Team management
- Health & wellbeing programme
Quick apply
Client Delivery Manager – Mobility
Situ —Exeter
- £36,000 - £40,000 a year
- Training & development
- Employee assistance programme
- Employee discount
12d
Area Operations Manager
Well Pharmacy —Exeter
- Sales
- Analysis skills
- Recruiting
2d
Customer Communications Manager
South West Water —Exeter
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Service Team Leader
Morrisons —Paignton
- Cash handling
- Annual leave
- Employee discount
Quick apply
7d
Property Services Team Leader
South Hams District Council —Totnes
- £41,177 - £45,529 a year
- Full-time
Service Manager
United Response —Dartington
- £35,000 - £40,000 a year
- Weekend availability
- Computer literacy
- Budgeting
- Communication skills
- Paid training
- Annual leave
Service Centre Manager
SunbeltRentals —Exeter
- Computer literacy
- Computer skills
- Budgeting
- Annual leave
Quick apply
Store Manager
Machine Mart —Exeter
- Customer service
- Computer literacy
- Computer skills
- Employee discount
Store Manager
Mountain Warehouse —Exeter
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Assistant Service Delivery Manager
SUEZ —Exeter
- £44,432 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Analysis skills
Intelligence and Investigations Specialist (South West of England)
NetWatch Global —Exeter
- £27,533 a year
- Full-time
- Remote
- English
- Databases
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
14d
Technical Support Team Leader
Mid-Devon District Council —Tiverton
- £32,578 - £35,570 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
13d
Customer Representative - Exeter
Nationwide Building Society —Exeter
- From £26,500 a year
- Temporary
- Banking
1d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Exeter
- £33,134.40 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
12d

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Customer Care Manager

Kier Group -
Exeter

Apply Now

Job details

8 days ago

Qualifications

Report generation
Client engagement
Stakeholder liaison
Complaint handling
Continuous improvement
Relationship management
Management reporting
Customer interaction

Full job description

We're looking for a Customer Care Manager to join our South West Water team based in Exeter.

Location: Exeter – Hawthorne House - some working from home available
Hours: 39.5 hours per week - some flexibility on start and end times available if desired, just let us know when you speak to us.

We are unable to offer certificates of sponsorship to any candidates in this role.

We are seeking a Customer Care Manager to lead customer service delivery across our South West Water contract. You will manage a team of Customer Liaison Officers, drive customer satisfaction, oversee complaints and escalations, develop strong client relationships and support continuous improvement initiatives. This is an excellent opportunity for a customer-focused leader who can influence stakeholders, analyse performance data and champion service excellence across the business.

What will you be responsible for?

As a Customer Care Manager, you'll be working within the South West Water team, supporting them in delivering excellent customer service across the contract. Your day to day will include:

Leading the delivery of excellent customer service and managing a team of Customer Liaison Officers
Handling customer complaints, compliments and escalations, ensuring timely resolution
Building strong relationships with clients, partners, and operational teams
Monitoring customer performance, satisfaction, and service delivery metrics
Producing reports and insights to support service improvements and representing the business at client meetings

What are we looking for?

This role of Customer Care Manager is great for you if:

You have strong customer service and stakeholder management skills with demonstrable experience leading and developing teams
You possess excellent communication and relationship-building abilities
You can manage complaints and resolve complex customer issues with strong organisational and problem-solving skills
You're confident analysing data and producing performance reports
You have a continuous improvement mindset with the ability to influence and engage operational teams and partners

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here.

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

We look forward to seeing your application to #joinkier.

Apply Now

Refine Your Search

service team leader jobs in exeter, eng

Customer Care Manager

Customer Service Manager

Key Account Manager

Team Leader

Regional Manager

Customer Service Office Supervisor

Client Delivery Manager – Mobility

Area Operations Manager

Customer Communications Manager

Service Team Leader

Property Services Team Leader

Service Manager

Service Centre Manager

Store Manager

Store Manager

Assistant Service Delivery Manager

Intelligence and Investigations Specialist (South West of England)

Technical Support Team Leader

Customer Representative - Exeter

Pharmaceutical Delivery Driver

I want to receive the latest job alerts for service team leader in exeter, eng

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