Customer service manager Work, Jobs in Featherstone Wf7 (with Salaries)

Reactive Manager/Coordinator
Cornel Building Services —Pontefract
- £25,000 - £35,000 a year
- Part-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
1d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Area Care Manager
Helping Hands —Leeds
- Up to £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Administration Manager
Pelican Engineering —Castleford
- £38,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Supervising experience
Quick apply
5d
General Manager
The Supper Club, Wakefield / Counting House / Brick & Liquor/O'Connor's —Wakefield
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
13d
Key Account Manager (UK)
Dabble —Leeds
- £50,000 - £60,000 a year
- Analysis skills
- Communication skills
- Analytics
- Annual leave
- Work from home
Customer Support Partnership Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Part-time
- Remote
- Management
- Training & development
- Communication skills
- Free parking
- Annual leave
Sales Manager (Dental Sales & Customer Service)
Target Dental —Otley
- £35,500 - £36,500 a year
- Full-time
- CRM software
- In-person
- Employee discount
- Gym membership
Quick apply
Customer Service Team Leader
DUSK —Leeds
- Full-time
- Continuous improvement
- Mentoring
- In-person
- Employee discount
Quick apply
13d
Customer Account Manager
Advanced Supply Chain —Sheffield
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
- Free parking
- Annual leave
Quick apply
12d
Lead Dental Receptionist/Patient Care Co-ordinator
Vitruvian Dental Studio —Leeds
- £30,000 a year
- Part-time
- Management
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Business Development Manager
Kelling Group Limited. —Normanton
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Business development
- Organisational skills
- Life insurance
- Referral programme
Quick apply
Property Manager
Letting Complete —Wakefield
- From £27,000 a year
- Overtime
- CRM software
- English
- Microsoft Office
- Free parking
Quick apply
1d
Customer Relations Manager
Care UK —Yeadon
- £40,000 a year
- Weekend availability
- Customer service
14d
Client Services Manager
M. Saraiva Professional Services Ltd. —Bradford
- £42,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Team management
- In-person
Quick apply
1d
Customer Support Team Manager
Yorkshire Water —Bradford
- £36,774 - £45,774 a year
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Annual leave
Customer Service Manager
Morrisons —Sheffield
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
CS Team Managers - Customer Service Team Manager
Evri —Morley
- £30,750 a year
- Full-time
- Communication skills
- Time management
Area Manager (L5), Customer Fulfillment
Amazon UK Services Ltd. —Doncaster
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Sales and Account Manager
Qubana —Wakefield
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Computer literacy
- Work from home
- Employee discount
Quick apply
5d

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customer service manager jobs near featherstone wf7

Reactive Manager/Coordinator

Cornel Building Services
Pontefract

Quick apply

Job details

Permanent | Part-time | Full-time | Part-time upon request
£25,000 - £35,000 a year
1 day ago

Benefits

Annual leave
Flexible schedule

Qualifications

Driving Licence
Resource allocation planning
Customer service
Logistics
Analysis skills
Transportation management systems
Organisational skills
Household contractor coordination
Communication skills
Facilities maintenance
Rota coordination

Full job description

CORNEL BUILDING SERVICES is a trusted provider of building maintenance, refurbishment, and retrofit services for social housing and public sector buildings across the UK. With nationwide coverage and skilled local teams, we deliver a reliable end-to-end service that ensures homes and public spaces are safe, sustainable, and well-maintained.

We specialise in responsive repairs and voids, planned maintenance, energy-efficiency upgrades, compliance works, and major improvement programmes. Our approach combines quality workmanship, strong resident communication, and efficient project delivery to achieve the best outcomes for customers and communities.

Driven by ambitious growth plans, we continue to expand our capabilities and adapt to the evolving needs of our clients. Our reputation is built on consistent service delivery, trusted partnerships, and a commitment to doing things the right way. As we grow, so do the opportunities - for our people, our clients, and the communities we support.

Cornel Building Services is becoming one of the UK’s most forward-thinking maintenance and retrofit providers. Do you want to be part of something great?

Role Overview:

The reactive maintenance coordinator is responsible for overseeing the effective scheduling, resource planning, and logistical coordination of the organisation’s repairs, maintenance, and planned works within the social housing portfolio.

Responsibilities:

Day-to-day planning of the operatives (direct and subcontractors) to ensure all jobs are adequately allocated, attended, FOW raised, jobs re-booked or closed off as necessary.
Reviewing jobs on the system and feeding back into reports as well as raising any risks to Operational Management.
Ensuring all appointments booked are met on time with correct allocation, operative and materials required.
Jobs booked with residents always updated to ensure a positive customer experience.
Checking/ allocating all booked jobs ahead of appointments.
Daily tracking of jobs and PDA usage (Ops accepting, closing jobs, adding notes, FOWs, SORs etc.)
Ensure all Ops diaries are reviewed to ensure appointments are met and closed off with FOWs at COP.
Ensure all emergencies are appointed and allocated promptly (4 hours attendance) throughout the day
Daily Monitoring of jeopardy to ensure no jobs are booked out of target and monitor absence levels to ensue all jobs are completed.
Daily monitoring of overdue orders. No more than 20 overdue jobs at any one time.
Liaising and calling back completion sheets from subcontractors.
Monitor allocations of work when cancellations occur (no operative should be waiting longer then 15minutes).
Materials coordination as and when required. Advising engineers / supervisors.
Book-in authorised VO’s/Quoted FOWs (passed via admin team and authorised by Operations team)
Booking/re-allocating operative annual leave, sickness, training, TBT, van breakdown etc.
Updating Dynamics with notes of action etc
Cooperating with the planning supervisor and teammates as and when required ·
Working with other teams/operatives/Subcontractors to cover another planner / call Centre advisors’ AL, sickness and at busy times of the day
Ensuring Repairs Inbox is regularly reviewed and all jobs raised within 48 hours.

You Will Need:

Experience in planning, scheduling, coordination, or contract administration, ideally within social housing, construction, or repairs and maintenance.
Strong understanding of responsive repairs processes, contractor management, and performance-driven service delivery.
Excellent organisational skills with the ability to manage a high-volume workload and adapt to changing priorities.
Confident communicator with strong customer service skills and the ability to engage professionally and empathetically with residents.
Proficient in IT systems, including Microsoft Office and job management/scheduling software
Ability to interpret and work with performance data, KPIs, and operational reports.
Strong problem-solving skills with the ability to remain calm and effective in a fast-paced, reactive environment.

We Will Provide:

Excellent development and progression opportunities
Competitive Salary
25 days holiday, plus bank holidays
Wellbeing Resources and Counselling services
Retail & Lifestyle Discount Platform
Enhanced Family Leave Provisions
Recognition initiatives and awards
Flexible hours available upon request

Please note all our roles are subject to Background, Identity & Security checks before commencement of employment.

Why Join Cornel building Services?

We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. Diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

Our commitment to Equity, Diversity, and Inclusion is rooted in our core values:

Teamwork – We collaborate, support one another, and achieve more together. Integrity – We act with honesty, fairness, and transparency in everything we do. Excellence – We set high standards and deliver quality for our people and our customers. Respect – We value every individual and create a space where all voices are heard.

We ensure fair opportunities, embrace diverse backgrounds and experiences, and foster a culture where everyone truly belongs. Join us on our ambitious, exciting, and inclusive journey.

Pay: £25,000.00-£35,000.00 per year

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in featherstone wf7

Reactive Manager/Coordinator

Area Manager, Customer Fulfillment

Area Care Manager

Service Administration Manager

General Manager

Key Account Manager (UK)

Customer Support Partnership Manager

Sales Manager (Dental Sales & Customer Service)

Customer Service Team Leader

Customer Account Manager

Lead Dental Receptionist/Patient Care Co-ordinator

Business Development Manager

Property Manager

Customer Relations Manager

Client Services Manager

Customer Support Team Manager

Customer Service Manager

CS Team Managers - Customer Service Team Manager

Area Manager (L5), Customer Fulfillment

Sales and Account Manager

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