Client services specialist Work, Jobs in Felixstowe, Sfk (with Salaries)

Customer and Operational Services Coordinator
DFDS UK & Ireland —Felixstowe
- £25,000 - £29,000 a year
- 8 hour shift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Independent Domestic Violence Advisor (IDVA)
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
Community Outreach Domestic Abuse Practitioner
The Next Chapter (East of England) —Colchester
- £26,821 - £30,011 a year
- Full-time
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
Facilities Officer
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Maintenance
- Microsoft Office
- Electrical experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
Outsourcing Coordinator
TMJ Interiors —Bildeston
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Client Services Manager
SOOM UK —Frating
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Recruiting
- In-person
- Free parking
Quick apply
13d
Family Domestic Abuse Practitioner/YPVA
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Flexitime
- Work from home
Quick apply
Parking Support Officer
First Bus —Ipswich
- £15 an hour
- Computer literacy
- Conflict management
- Computer skills
- Employee assistance programme
Notice of Cancellation Specialist
AXA —Ipswich
- Organisational skills
- Communication skills
- Analytics
7d
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Multinational Client Management Associate Global Specialist
WTW —Ipswich
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Client Support
Miller Insurance Services —Ipswich
- Part-time
- Travel
- Annual leave
Billing Supervisor
Clarksons —Ipswich
- Analysis skills
- Communication skills
Site Administrator - 12 Month FTC
Bachy Soletanche —Leiston
- Microsoft Outlook
- Administrative experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Medical Records Assistant
Holmes and Hills LLP —Colchester
- Microsoft Outlook
- Analysis skills
- Data entry
- Employee assistance programme
- Life insurance
1d
Claims Handler
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Writing skills
- Travel
- Communication skills
Multinational Client Management Global Specialist
WTW —Ipswich
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Commercial Claims Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Computer skills
Area support officer
Bardwood —Ipswich
- £12.71 an hour
- Weekend availability
Quick apply
DVSA Delegate Examiner
First Bus —Ipswich
- Customer service
- Driving
- Organisational skills
- Employee assistance programme
9d

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client services specialist jobs near felixstowe, sfk

Customer and Operational Services Coordinator

DFDS UK & Ireland -
Felixstowe

Quick apply

Job details

£25,000 - £29,000 a year

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Logistics
Internal department liaison
Customer support
Customer interaction
Supply chain customer service

Full job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Operational Services Coordinator.

Be part of the movement - and play your part.

About the role

Salary: £27,000 - £29,000 per annum + shift allowance

In this dynamic role, you will play a key part in ensuring a smooth and efficient customer journey by acting as a central point of contact between DFDS, our customers, and internal stakeholders. You will proactively manage communication, support operational planning, and uphold high service standards to meet and exceed client expectations. This position requires a collaborative and solution-focused approach to deliver consistent, high-quality service within a fast-paced logistics environment.

Please note - This role requires you to work an 8-hour variable shift pattern on a 6-week rotating schedule. During Weeks 1–5, shifts will be worked Monday to Friday, with Week 6 operating Tuesday to Saturday. Shifts will vary and include a mixture of days, evenings, and nights to meet operational requirements.

You will be responsible for

Providing timely updates and support to customers regarding trailer status, system changes, and general enquiries.
Maintaining regular communication with internal stakeholders via telephone, email, Microsoft Teams, and face-to-face interaction.
Coordinating with planning teams and stakeholders to ensure vessels are loaded and depart efficiently and on time.
Monitoring and maintaining service standards, actively seeking ways to enhance the customer experience.
Ensuring all operational and customer requirements are fulfilled in line with DFDS processes and client expectations.

About you

You are a confident and enthusiastic individual with a strong commitment to delivering excellent customer service. With a professional telephone manner and the ability to handle customer inquiries efficiently, you take pride in resolving issues and building positive relationships. You’re comfortable using general IT systems, quick to pick up new processes, and thrive in a fast-paced environment where multitasking is key. A natural team player, you collaborate well with others while maintaining a proactive and adaptable approach to your work.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We

will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

client services specialist jobs in felixstowe, sfk

Customer and Operational Services Coordinator

Independent Domestic Violence Advisor (IDVA)

Community Outreach Domestic Abuse Practitioner

Facilities Officer

Outsourcing Coordinator

Client Services Manager

Family Domestic Abuse Practitioner/YPVA

Parking Support Officer

Notice of Cancellation Specialist

Customer Service Advisor

Multinational Client Management Associate Global Specialist

Client Support

Billing Supervisor

Site Administrator - 12 Month FTC

Medical Records Assistant

Claims Handler

Multinational Client Management Global Specialist

Commercial Claims Handler

Area support officer

DVSA Delegate Examiner

I want to receive the latest job alerts for client services specialist in felixstowe, sfk

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