Supervisor, logistics Work, Jobs in Finmere, Bkm (with Salaries)

Customer Experience Manager
Ace Grading —Banbury
- £35,000 - £42,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Supervisor, Logistics
Senceive —Milton Keynes
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
Quick apply
7d
Supervisor, Logistics
Eddyfi Technologies —Milton Keynes
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
- Annual leave
Quick apply
7d
Site Supervisor
Harlestone Property LTD —Northampton
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
Regional Operations Supervisor
TVS Supply Chain Solutions —Milton Keynes
- £30,900 a year
- Full-time
- Hybrid work
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
4d
Water Recycling Operations Support Manager- Days (Logistics)
Anglian Water Services Ltd —Great Billing
- £50,000 a year
- Full-time
- Management
- Communication skills
14d
Logistics Supervisor
Mitsubishi Electric —Northampton
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
Live Events -Assets and Procurement Coordinator
IPS —Bletchley and Fenny Stratford
- £28,000 - £32,000 a year
- Weekend availability
- Microsoft Excel
- Schematics
- SQL
- Free parking
- Life insurance
Quick apply
10d
Food & Beverage Supervisor
Whittlebury Park —Towcester
- £27,539.16 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Store discount
Quick apply
Logistics Planner and Coordinator
Pelican Products, Inc. —Leighton Buzzard
- £40,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Logistics Coordinator
Yusen Logistics (UK) —Northampton
- £31,125.55 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Referral programme
8d
Concrete Plant Supervisor
Mick George Ltd —Great Billing
- Overtime
- Data entry
- IT
- In-person
- Employee assistance programme
- Employee discount
Quick apply
10d
General Manager, Contract Logistics
DSV —Northampton
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
Supervisor – Customer Side Leakage Talboys Utilities
Talboys Utility Services (Oxford), (TUSO) —Oxford
- From £40,000 a year
- Full-time
- Supervising experience
- Driving
- In-person
- Free parking
- Sick pay
Quick apply
1d
Retail Operations Supervisor
Harlestone Property LTD —Northampton
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
Quick apply
8d
Live Events - Portable Appliance Test ( PAT) Supervisor
IPS —Bletchley and Fenny Stratford
- From £28,750 a year
- Full-time
- Microsoft Excel
- Supervising experience
- Continuous improvement
- Free parking
- Life insurance
Quick apply
10d
Supply Chain and Logistics Manager
Infinitesima —Abingdon
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Management
- ERP systems
- Analysis skills
Quick apply
7d
Head of Operations
GXO Logistics —Northampton
- Up to £80,000 a year
- Full-time
- IT
- Annual leave
- Employee assistance programme
Maintenance Supervisor
UPP Ltd —Oxford
- £40,685 a year
- Full-time
- Maintenance
- Windows
- Plumbing
- Employee discount
- Life insurance
Room Leader
Grandir UK —Milton Keynes
- £27,456 - £29,552 a year
- Full-time
- Annual leave
- Employee discount
Quick apply

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supervisor, logistics jobs near finmere, bkm

Customer Experience Manager

Ace Grading
Banbury

Quick apply

Job details

Permanent | Full-time
£35,000 - £42,000 a year

Benefits

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Management
Logistics
English
Customer support
Leadership

Full job description

ACE Grading is one of the UK's leading card grading companies, trusted by collectors to authenticate, grade, and protect their trading cards. We're growing quickly, and the next step is making our customer experience as strong, clear, and trusted as the product itself.

We're hiring a Customer Experience Manager to own the day-to-day quality, speed, and consistency of our customer support operation. This is not just a ticket-answering role. You'll be responsible for improving how customers experience ACE from submission to return, spotting repeated issues, tightening communication, and giving leadership clear visibility on what customers are actually feeling.

What you'll own

Managing the customer support operation and overall inbox performance
Improving response times, resolution quality, backlog control, repeat contact, and customer satisfaction
Creating and maintaining response templates, tone standards, help centre content, and customer update templates
Handling escalated complaints and sensitive customer situations with calm, commercial judgement
Turning repeated customer pain points into clear process improvements for operations, grading, logistics, and leadership
Producing a weekly customer experience report covering top issues, risks, trends, and recommended actions
Supporting and coaching team members who handle customer queries
Making sure customer communication around delays, service changes, submissions, returns, and edge cases is clear and consistent

What success looks like

Customers get faster, clearer, more consistent replies
Support backlog and repeat contact reduce
Common issues are spotted early and fixed at the root
Leadership has a clear weekly view of customer pain, not just ticket volume
ACE feels more premium, predictable, and trustworthy throughout the customer journey

What we're looking for

You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or a premium consumer brand.

You should be:

An excellent written communicator
Calm under pressure and good with difficult customers
Organised, data-aware, and comfortable working from support metrics
Commercially sensible, knowing when to protect the customer and when to protect the business
Strong enough to challenge internal processes when they're causing customer pain
Practical, hands-on, and comfortable improving systems while still getting the day-to-day work done

Experience with customer support platforms, ecommerce tools, or help centre systems would be useful, but judgement and ownership matter more than a perfect software match.

This role is not for someone who only wants to clear tickets. We need someone who can help build the function properly: better standards, better reporting, better escalation, better communication, and fewer repeat problems.

Why join ACE

You'll be joining a fast-growing business in a passionate collector market, with a real chance to shape how customer experience works as the company scales. The role has clear ownership, visible impact, and direct access to leadership.

To apply

Send your CV and a short note explaining a customer experience or support process you improved, what changed, and what the result was.

Pay: £35,000.00-£42,000.00 per year

Benefits:

Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave

Work Location: In person

Quick apply

Refine Your Search

supervisor, logistics jobs in finmere, bkm

Customer Experience Manager

Supervisor, Logistics

Supervisor, Logistics

Site Supervisor

Regional Operations Supervisor

Water Recycling Operations Support Manager- Days (Logistics)

Logistics Supervisor

Live Events -Assets and Procurement Coordinator

Food & Beverage Supervisor

Logistics Planner and Coordinator

Logistics Coordinator

Concrete Plant Supervisor

General Manager, Contract Logistics

Supervisor – Customer Side Leakage Talboys Utilities

Retail Operations Supervisor

Live Events - Portable Appliance Test ( PAT) Supervisor

Supply Chain and Logistics Manager

Head of Operations

Maintenance Supervisor

Room Leader

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