Technology management occupations Work, Jobs in Flitwick, Bdf (with Salaries)

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment
Affinity Water —Hatfield
- £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
- Employee discount
Digital Project Manager
Xigen Limited —Bedford
- £30,000 - £40,000 a year
- Hybrid work
- Organisational skills
- Flexible schedule
Quick apply
12d
Senior Manager, Project Management - Amps
Marshall Group —Milton Keynes
- Hybrid work
- Engineering
- Master's degree
- Team management
Senior Product Manager
HMGCC —Milton Keynes
- £79,514 a year
- Overtime
- Mentoring
- Training & development
- Free parking
- Annual leave
Service Desk Team Leader
Advania UK —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Team management
- Recruiting
1d
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Bachelor's degree
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Service Desk Supervisor
InPost UK —Hemel Hempstead
- Management
- Continuous improvement
- Training & development
- Annual leave
Quick apply
2d
Storm Water Control Technical Product Manager (R&D Team)
ACO Technologies plc —Shefford
- Hybrid work
- Product management
- Communication skills
- Marketing
- Free parking
- Annual leave
Digital Product Manager
East and North Hertfordshire Teaching NHS Trust —Stevenage
- £57,528 - £64,750 a year
- Full-time
- Continuous improvement
- Flexible schedule
12d
Senior Programme Manager - Defence
Lockheed Martin —Ampthill
- Hybrid work
- Budgeting
- Communication skills
- Negotiation
5h
Inventory and Field Services Manager
Opious Ltd —Bovingdon
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
11h
Senior Product Manager
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £79,514 a year
- Overtime
- Presentation skills
- Mentoring
- Training & development
- Free parking
- Annual leave
Electric Vehicle Technician
Talleres MCA Engineering Services —Milton Keynes
- £3,300 a month
- Full-time
- Management
- Engineering
- No degree
Quick apply
7d
Programme Delivery Manager - INSIDE IR35 Contractor for 6 months
Safran Engineering Services UK Limited —Pitstone
- Temporary
- Team management
- Recruiting
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Head of Professional Services
Kinetic Software —Milton Keynes
- Hybrid work
- Presentation skills
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
IT Business Partner
DHL Supply Chain —Milton Keynes
- Communication skills
- Annual leave
9d
Implementation and Transformation Analyst
Diebold Nixdorf —Milton Keynes
- Full-time
- Remote
- English
- Communication skills
1d

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technology management occupations jobs near flitwick, bdf

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Affinity Water -
Hatfield

Apply Now

Job details

Permanent
£65,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Stakeholder liaison
Continuous improvement

Full job description

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

You will help shape, design and deliver product features within your specialised area for a new billing platform and new operation model. Working closely with the Head of Experience Delivery and cross-functional teams, you will translate customer, operational and regulatory requirements into a clear target journey vision and supporting product capabilities, ensuring solutions align to end-to-end outcomes.

In addition, the role will manage two direct reports responsible for the existing Smart Metering programme, providing oversight of the current customer experience. This includes ensuring journeys, processes and communications are effectively managed and continuously improved, with alignment across operational delivery and performance insight used to drive improvement and manage risk.

What you'll be doing:

Taking ownership of the to-be state and vision for Metering within a large transformation programme for both the customer experience and operating model.
Lead the definition of the standards for the journey and service design.
Use qualitative and quantitative insights to prioritise scope to provide customers and the business with the highest value vs effort.
Act as the focal point for all teams contributing to the Metering future state, ensuring alignment across technology operations and customer experience.
Manage the ongoing smart metering programme customer experience, small change.
Ensure smart metering customer communication and behavioural change campaigns are aligned with Marketing & Communications.

What you'll need:

Experience working in a change, transformation, service improvement or product delivery environment.
Experience contributing to the design or improvement of customer journeys, services or operational processes.
Demonstrable experience of engaging and influencing internal and external stakeholders.
Ability to think strategically about customer journeys while remaining comfortable working within delivery teams.
A strong customer focus, ensuring decisions balance customer needs, operational practicality and regulatory requirements.

Advert Closing Date: 23/6/26

Benefits:

Hours of work: 08:30am - 17:00pm (Mon - Thurs) 08:30am - 16:30pm (Friday) minimum 2 days in the office.
Standby: 1 in 6 (Separate to salary)
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
Entry into the company annual bonus scheme.
Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days.
A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
Access to our Wellbeing Centre with support for looking after your physical and mental health.
Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme.
Up to 4 Affinity days a year to volunteer in the community.
Life Assurance.

Disability Confident

As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Ask the Talent Acquisition lead for the full job description to see all the criteria. If we have a very high volume of applicants and we’re not able to offer interviews to all, we’ll take a fair and proportionate number of disabled candidates through.

Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.

You can find out what it’s like to work at Affinity Water through our career site https://www.affinitywatercareers.co.uk/ where our colleagues share their career development stories and you can get a feel for our company culture.

Apply Now

Refine Your Search

technology management occupations jobs in flitwick, bdf

Customer Transformation Lead - Smart Meters - 6/12 Month Secondment

Digital Project Manager

Senior Manager, Project Management - Amps

Senior Product Manager

Service Desk Team Leader

IT Project Manager

EUC & Desktop Support Manager

Service Desk Supervisor

Storm Water Control Technical Product Manager (R&D Team)

Digital Product Manager

Senior Programme Manager - Defence

Inventory and Field Services Manager

Senior Product Manager

Electric Vehicle Technician

Programme Delivery Manager - INSIDE IR35 Contractor for 6 months

Technical Operations Manager

Junior Service Manager - Service Operations

Head of Professional Services

IT Business Partner

Implementation and Transformation Analyst

I want to receive the latest job alerts for technology management occupations in flitwick, bdf

Explore jobs in more locations

Affinity Water have an exciting opportunity available and are recruiting for a Customer Transformation Lead - Smart Meters on a 6/12 Month Secondment in our customer experience team.

The Role:

As a Customer Transformation Lead - Smart Meters, you will be accountable for shaping the vision against the strategic direction for end-to-end customer journeys including the design, performance and continual improvement.

What you'll be doing:

Benefits:

Disability Confident

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