Service desk Work, Jobs in Glasgow, Sct (with Salaries)

Service Desk Analyst
Landmark Information Group —Glasgow
- Customer service
- Travel
- Communication skills
- Free parking
Service Desk Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
8d
Service Desk Manager
GAP Group —Glasgow
- Full-time
- IT
Senior Service Desk Analyst
OFGEM —Glasgow
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Flexible schedule
7d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
9d
2nd Line Support Engineer
Northern Marine Group —Glasgow
- Azure
- Microsoft Office
- SharePoint
12d
Service Desk Administrator
March —Glasgow
- £0.01 a year
- Windows
- Analysis skills
- Communication skills
Quick apply
Service Desk Manager
Fred. Olsen Ltd —Glasgow
- Employee discount
8d
Applicant Contact Team Leader
Ministry of Justice —Glasgow
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
3d
Front Office Receptionist
Advertise It —Hamilton
- Full-time
- Remote
- Bilingual
- CRM software
- Spanish
- Annual leave
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Service Delivery Manager (Scotland)
North —Renfrew
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
Service Desk Team Leader - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Customer service
- Organisational skills
- Leadership
Technical Support Analyst
E-Max Systems —East Kilbride
- Up to £26,000 a year
- Full-time
- Customer service
- ERP systems
- No experience needed
Quick apply
1d
Cyber Security Analyst
Aggreko —Glasgow
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Digital Workplace Consultant
Cobry —Glasgow
- Full-time
- Remote
- Work from home
Helpdesk Team Leader (Backshift) - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £29,214 a year
- Full-time
- Presentation skills
- Leadership
- Communication skills
- Annual leave
- Work from home
Part Time Guest Services Host
Portico Corporate Reception Management —Glasgow
- £10,491 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Life insurance
Quick apply
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
14d
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
5d

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service desk jobs near glasgow, sct

Service Desk Analyst

Landmark Information Group -
Glasgow

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Job details

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance

Qualifications

Customer service
Ticket management
Technical support
ITIL
Communication skills
Time management

Full job description

What it's like to work at Landmark:

We're a friendly, dynamic and supportive team. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We actively promote involvement in the development and direction of our products and services, as well as finding more efficient ways to work. We also love a good work social and team building events. As well as this we offer:

Competitive salary
25 days’ holiday plus bank holidays, with optional 5 days unpaid leave per year
Annual lifestyle allowance of £300 to put towards an activity of your choice
Pension matched up to 6% for the 1st 3 years and matched up to 10% thereafter
Private Health Insurance – currently via Vitality
Group Income Protection Scheme
Matched funding for Charitable fundraising
Cycle to Work scheme and Gym Flex scheme
Internal coaching/mentoring system throughout your time here
Focus on training and career progression
Family friendly policies
Free parking

The Opportunity:

We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. You will be responsible for managing multiple concurrent tasks with varying technologies in an exciting competitive environment, with exposure of systems that are a mix of on premise and cloud as well as our End User Estate. The role will require regular travel to our Edinburgh office

The role will involve:

Being the first point of contact for IT support activities for our internal customers
Managing and prioritising your workload via our ITSM Tools
Keeping your customers updated via all communication methods to manage expectations
Supporting the wider IT Department ensuring the smooth function of our systems and processes
Onboarding new people to the company (hardware and account provision)
Ensure that all requests logged contain detailed information regarding the issue/request, along with troubleshooting steps
Ensuring our EUC compliance levels meet our high standards
Keeping our Asset management system UpToDate
Keeping all knowledge base support documentation up to date
Occasional Visits to other offices located in the United Kingdom to provide physical support

About You:

To be considered for the role you will need to have:-

ITIL V4 Foundation or
Previous Service/Support Desk experience
Exposure to Microsoft 365 Admin Centre, AD
Good customer service skills
Self-motivated
Excellent time management & request\ticket management
Strong technical support skills and experience
Excellent communication skills with the ability to communicate technically at all levels

About Us:

Landmark Information Group holds a wide portfolio of market leading PropTech businesses that span an incredible range of markets and technology platforms across the sector. With well-known application suites, online services and massive national scale property data as well as premier geospatial datasets we are at the forefront of innovation and thought leadership in the industry.

We deliver award-winning solutions to estate agency, conveyancing, surveying, lender valuations, land asset management, environmental consultancy, and Government markets. This is a chance to join the business in a as we make major steps forward in leveraging the latest cloud and large-scale technologies to start bringing together the entire market to a unified platform.

Apply Now

Refine Your Search

service desk jobs in glasgow, sct

Service Desk Analyst

Service Desk Manager

Service Desk Manager

Senior Service Desk Analyst

Applicant Contact Advisor (Fixed Term Appointment)

2nd Line Support Engineer

Service Desk Administrator

Service Desk Manager

Applicant Contact Team Leader

Front Office Receptionist

IT Support Technician

Service Delivery Manager (Scotland)

Service Desk Team Leader - Glasgow Head Office

Technical Support Analyst

Cyber Security Analyst

Digital Workplace Consultant

Helpdesk Team Leader (Backshift) - Glasgow Head Office

Part Time Guest Services Host

Customer Service Advisor

Digital Help Desk Apprentice

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