Resources coordinator Work, Jobs in Glenfield, Lec (with Salaries)

Patient Care Coordinator
Kingsway Surgery —Leicester
- £12.71 an hour
- Part-time
- Data entry
- Front desk
- Cleaning
Quick apply
3d
Junior Project Coordinator
Gibson Technology Ltd —Repton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Programme Delivery Coordinator
PA Housing —Leicester
- £27,561 - £28,733 a year
- Call to connect
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Employee discount
Communities Programme Operations Coordinator
Bloomsbury Football Foundation —Leicester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
Quick apply
Production Co-ordinator
CVI Laser Limited —Whetstone
- Overtime
- Manufacturing
- Flexible schedule
11d
Sr Creative Project Manager
Thermo Fisher Scientific —Loughborough
- Full-time
- Marketing
- Bachelor's degree
- Continuous improvement
Sixth Form Coordinator
Charnwood College —Loughborough
- £30,023 a year
- Leadership
- School
- Employee assistance programme
- Flexible schedule
4d
Continuous Improvement Practitioner
Great Bear —Minworth
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
2d
HR Coordinator
Rhenus SE & Co. KG —Lutterworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Salesforce
13d
Senior Customer Service Coordinator
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
12d
Placement Coordinator (Part-time) - Stephenson College
Loughborough College —Loughborough
- £15,123.20 - £16,472.53 a year
- Part-time
- Doctoral degree
- Customer service
- Organisational skills
- Annual leave
12d
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
10d
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Continuous Improvement Practitioner
Warrens —Crick
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Win Business and Governance Coordinator
Balfour Beatty —Derby
- Part-time
- CRM software
- Microsoft Office
- Business development
Manufacturing Planning & Operations Coordinator
Gibson Technology Ltd —Repton
- Full-time
- Engineering
- Manufacturing
- Communication skills
Quick apply
10d
Marketing Procurement Specialist
Thermo Fisher Scientific —Loughborough
- Full-time
- Marketing
- Bachelor's degree
- No degree
Research Finance Coordinator (111990-0826)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- Customer service
- University
- IT
9d
Primary First Aider & First Aid Training Coordinator (Term-time only)
Loughborough College —Loughborough
- £20,212.80 - £25,600.00 a year
- Part-time
- Doctoral degree
- First Aid Certification
- Annual leave
3d
Service Coordinator UK & Ireland
Pramac Generac UK Limited —Rugby
- Organisational skills
Quick apply

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Patient Care Coordinator

Kingsway Surgery -
Leicester

Quick apply

Job details

Part-time
£12.71 an hour
3 days ago

Benefits

Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Patient appointment coordination
Filing
Patient service
Appointment booking and call handling
Opening procedures
Data entry
Front desk
Cleaning
Outbound calling
Appointment scheduling
Patient record updating
Patient appointment data entry
Managing patient records

Full job description

About us

Kingsway Surgery is a two-site practice with a current population of nearly 11,020 patients. The practice has an experienced medical team comprising of 3 GP partners, 6 GP’s and a wide range of other clinical staff including pharmacists and Physiotherapists. Our nursing team work collaboratively and consist of 1 lead practice Nurse, 2 Practice nurses, 1 HCA and a Phlebotomist. All supported by a highly effective and experienced management and administration team.

We are an integral part of the North Blaby Primary Care Network. Through this participation, our patients can access additional services, including musculoskeletal practitioners, health and wellbeing coaches, and social prescribers. We are also a teaching practice affiliated with the University of Leicester, Jubilee Academy and Health Education East Midlands for training of medical students, and GP Registrars.

We are a SystmOne practice which lends itself to a proactive approach with a dynamic team aligned with our practice core values. We are a very supportive training Practice with an excellent team.

Principal Duties:

Reception duties

Opening the premises and checking heating and ventilation.
Setting up the daily backup ready for running overnight.
Greeting patients politely and ensuring that the appointment system is run efficiently, monitoring the flow of patients to and from consulting rooms, managing queues through telephone and face-to-face interaction.
Receiving and making telephone calls as required.
Ensuring patients are informed if a doctor is running late or called out in an emergency.
Ensuring “urgent extras” are monitored with appropriate guidance.
Advising patients of relevant charges for non-NHS services, accepting payment, and issuing receipts for same.
Explaining practice arrangements and requirements for new and temporary patients.
Responding to all queries and requests for assistance from patients and other visitors to the practice as appropriate
Maintaining the visitor book as per agreed policies and ensuring all external visitors sign in and out of the premises.
Entering requests for home visits into the computer, including all relevant information. Dealing efficiently with emergency situations.
Keeping reception areas clean and tidy, particularly between morning and afternoon surgeries
Ensuring information is passed to colleagues as appropriate on each shift change,
Handling specimens as per practice protocol.
Following the closing procedures when vacating the premises
Attending for staff appraisal and development on a yearly basis.
Attending any staff training as and when required to

Operation of telephone system

* Receiving and making calls as required. Diverting calls and taking messages as appropriate, recording information for doctors to action (home visits, phone calls etc.).

* Checking phones have been accurately transferred to and from Out of Hours service as required.

* Reporting any problems to the Practice Manager

Management of appointment system

* Maintaining a working knowledge of the appointment system i.e., times of all GP surgeries and Nurse Clinics, etc., duration of appointments, knowledge of computer system, doctors rotas, procedures for booking routine and urgent appointments.

* Booking appointments accurately and appropriately, initialing data entries.

* Monitoring daily available appointments and reporting any overload to the Practice Manager as appropriate.

* Informing the Assistant Practice Manager of any inconsistencies in the appointment system

* Running daily backup for the appointment schedules before closure

4. Management of medical records and administration

* Ensuring medical records are kept accurately in alphabetical order, in easily retrievable fashion and kept tidy. Informing the Practice Manager of any problems.

* Retrieving and re-filing records as the Practice Manager/team/clinical/admin staff requires.

* Responding to and actioning any Patient Tasks from clinicians in an appropriate manner

Patient Liaison

* Providing non-clinical patient care, dealing with requests for information, test results, and requests to speak to clinical staff, ensuring patient confidentiality and privacy.

* Ensuring patients have access to any relevant leaflets, support groups, carers associations, etc.

Information technology

* Maintaining a working knowledge of computer/clinical systems, and reporting any problems to the IT Lead or Practice Manager.

* Adhering to practice policies regarding data security and confidentiality

Quality

* Alert other team members to issues of quality and risk.

* Assess own performance and take accountability for own actions, either directly or under supervision

* Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.

* Work effectively with individuals in other agencies to meet patients needs

* Effectively manage own time, workload, and resources

Job Type: Full-time

Pay: £23,874.98 per year

Additional pay:

Yearly bonus

Benefits:

Company pension

Schedule:

Monday to Friday

Work Location: In person

Pay: £12.71 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

resources coordinator jobs in glenfield, lec

Patient Care Coordinator

Junior Project Coordinator

Programme Delivery Coordinator

Communities Programme Operations Coordinator

Production Co-ordinator

Sr Creative Project Manager

Sixth Form Coordinator

Continuous Improvement Practitioner

HR Coordinator

Senior Customer Service Coordinator

Placement Coordinator (Part-time) - Stephenson College

Service Planning Coordinator

Planner Coordinator

Continuous Improvement Practitioner

Win Business and Governance Coordinator

Manufacturing Planning & Operations Coordinator

Marketing Procurement Specialist

Research Finance Coordinator (111990-0826)

Primary First Aider & First Aid Training Coordinator (Term-time only)

Service Coordinator UK & Ireland

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