Customer solutions specialist Work, Jobs in Gloucester, Eng (with Salaries)

Customer Solutions Specialist
Devon Bay Solutions —Bristol
- £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Work from home
Quick apply
14d
Technical Customer Service Specialist
fasthosts —Gloucester
- £27,250 a year
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Supply Chain Senior Specialist
Northrop Grumman —Cheltenham
- £47,400 - £58,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Service Quality Specialist – Vauxhall & MG
Baylis Gloucester —Gloucester
- Up to £44,000 a year
- Full-time
- Customer service
- Continuous improvement
- Driving
- Annual leave
- Employee discount
Quick apply
8d
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Threat Detection Engineer
Fluidone —Gloucester
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Key Account Coordinator
A&E Fire and Security Ltd —Cheltenham
- £33,000 - £35,000 a year
- Full-time
- Customer service
- Salesforce
- Maintenance
- Free parking
Quick apply
1d
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply
Claims Specialist
AmTrust International —Bishops Cleeve
- £26,000 - £30,000 a year
- Customer service
- Microsoft Office
- Analysis skills
- Gym membership
Marketing Automation & Operations Specialist
Ripjar —Cheltenham
- £45,000 - £55,000 a year
- Full-time
- Remote
- SQL
- Travel
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Data Engineer
Roke —Gloucester
- Full-time
- Java
- AWS
- Python
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
7d
Service Advisor
Wessex Garages —Gloucester
- Customer service
- Annual leave
Data Science Specialist
BT —Cheltenham
- Full-time
- DevOps
- Data analysis skills
- Java
- Annual leave
- Employee discount
IT Services Engineer
National Star —Cheltenham
- £27,500 - £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
Software Project Manager
Northrop Grumman —Cheltenham
- £55,700 - £83,500 a year
- Project management
- IT
- Negotiation
Geomatics Surveyor
BES Group —Gloucester
- Up to £40,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Annual leave
- Employee assistance programme
IT Business Solutions Manager - EMEA & Wellness
Kohler —Quedgeley
- IT

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customer solutions specialist jobs near gloucester, eng

Customer Solutions Specialist

Devon Bay Solutions
Bristol

Quick apply

Job details

Temp to perm | Full-time
£28,000 a year
14 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Customer Solutions Specialist – Hybrid, Bristol (£28,000+)

Location: Bristol (BS35 3QH)

Job Type: Full-time, temp to perm (Part-time considered)

Salary: From £28,000 per year (with the opportunity to increase after successful probation)

Start Date: As soon as possible

About Devon Bay Solutions

Devon Bay Solutions is a trusted provider of property repair and home emergency services across the UK. We also handle a variety of insurance claims including First Notification of Loss (FNOL), Legal Expenses, Mediation, and Vehicle Assistance. We’re currently seeking experienced and customer-focused individuals to join our team as Customer Solutions Specialists. This role would suit someone with a background as a Customer Service Advisor, Claims Handler, Insurance Customer Support Agent, or Call Centre Representative who is looking to develop their career in a professional, supportive environment.

The Role

As a Customer Solutions Specialist,

you’ll be the first point of contact for our policyholders, supporting them through their claims journey. You’ll deliver excellent customer service, handle incoming calls, and ensure all claim details are accurately logged and resolved in a timely manner.Key Responsibilities

Handle inbound customer calls and take First Notification of Loss (FNOL) details accurately.
Verify policy information and gather all necessary details to validate claims.
Provide clear and empathetic advice to customers during emergency situations.
Allocate jobs to engineers and follow up on progress, quotes, and invoices.
Manage and respond to emails in the claims administration inbox.
Record invoices and costs accurately within the claims system.
Escalate urgent or complex queries to the relevant teams or senior staff.
Maintain compliance with FCA regulations, data protection, and company procedures.

About You

We’re looking for someone who enjoys helping others and can stay calm under pressure. You’ll be confident on the phone, organised, and able to multitask effectively.

Essential Skills and Experience

Previous phone-based customer service, call centre, or claims handling experience.
Excellent communication skills and a professional telephone manner.
Strong attention to detail and accuracy when recording information.
Ability to work efficiently in a fast-paced environment.
Effective problem-solving and conflict resolution skills.
Comfortable using multiple computer systems simultaneously.
Positive, proactive attitude and the ability to work both independently and as part of a team.

Working hours

Shift rotation: 8:00am – 8:00pm, five days per week, including some weekends (with a weekday off when scheduled for weekend work)

Benefits

Casual dress code
Company pension scheme
Free on-site parking
Life insurance
Private medical insurance
Sick pay

Additional Information

Driving essential: Candidates must have access to a car.
Work location: In person – Bristol (BS35 3QH).

How to Apply

If you’re an experienced Customer Service Advisor, Claims Handler, Insurance Support Agent, or Call Centre Representative looking for a new opportunity with a supportive and growing company, we’d love to hear from you.

Please click apply to find out more

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay
Work from home

Application question(s):

Do you have access to your own car?

Work Location: Hybrid remote in Bristol BS35 3QH

Quick apply

Refine Your Search

customer solutions specialist jobs in gloucester, eng

Customer Solutions Specialist

Technical Customer Service Specialist

Customer Service Specialist

Supply Chain Senior Specialist

Service Delivery Specialist

Service Quality Specialist – Vauxhall & MG

Service Delivery Specialist

Threat Detection Engineer

Key Account Coordinator

Content Marketing Specialist

Claims Specialist

Marketing Automation & Operations Specialist

Data Engineer

Customer Service Advisor

Service Advisor

Data Science Specialist

IT Services Engineer

Software Project Manager

Geomatics Surveyor

IT Business Solutions Manager - EMEA & Wellness

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