Shift leader Work, Jobs in Gourock, Ivc (with Salaries)

Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Senior Coastal Operations Officer
Maritime and Coastguard Agency —Greenock
- £41,663 a year
- 12 hour shift
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee assistance programme
15h
Customer Service Representative
The Cigna Group —Greenock
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
3d
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
Bar/Floor Supervisor
Cardross Inn —Cardross
- From £13 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
3d
General Manager
Swim Sports Company Ltd —Renfrew
- £32,000 - £36,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
Charity Fundraiser/Team Leader
Ideal Fundraising LTD —Glasgow
- £13.45 - £15.00 an hour
- Full-time
- Customer service
- In-person
- Communication skills
- Referral programme
Quick apply
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
Assistant General Manager
Swim Sports Company Ltd —Renfrew
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Field Performance Team Leader
Resolvecall —Paisley
- £30,122 a year
- Full-time
- Management
- Driving
- In-person
- Annual leave
- Employee assistance programme
Quick apply
2d
Kitchen staff / 6453 - The Henry Bell, Helensburgh
J D Wetherspoon plc —Helensburgh
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
Field Officer - Electronic Monitoring
Serco Plc —Glasgow
- £27,202 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
10d
Duty Manager
Swim Sports Company Ltd —Renfrew
- £27,000 - £28,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
Customer Delivery Driver - Port Glasgow Extra
Tesco UK —Port Glasgow
- £14.18 - £15.45 an hour
- Full-time
- Employee discount
3d
Asbestos Removal Operatives and Supervisors
Rhodar Ltd —Glasgow
- £130 - £165 a day
- Overtime
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer Service Assistant
Carlton Clubs (Carlton Bingo) —Glasgow
- £12.71 - £13.10 an hour
- Part-time
- Management
- Customer service
- Supervising experience
- Free parking
- Referral programme
Quick apply
4d
Customer Service Advisor
Huntswood —Glasgow
- From £26,227 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
3d
Retail Shift Lead
Company Shop Group —Renfrew
- £28,500 a year
- Part-time
- Customer service
- IT
- Cash handling
- Free parking
- Employee assistance programme
Quick apply
9d
Store Manager
EG On The Move Ltd —Glasgow
- £31,500 a year
- Weekend availability
- Leadership
- Employee discount
Quick apply
4d

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shift leader jobs near gourock, ivc

Field Operations Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. Field Operations Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients. As a Field Operations Manager you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment
Strong experience in performance management and delivering measurable improvements
Experience working within a regulated or compliance-driven environment
Ability to implement and oversee governance and control frameworks
Strong stakeholder management and communication skills
Ability to analyse performance data and drive continuous improvement
Organised, structured, and able to manage competing priorities You should also embody our core values:
Reliable – Professional, credible, and accountable
Responsive – Adaptable and able to manage change effectively
Resolute – Proactive, driven, and focused on delivery
Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential.

___________________________________________________________________________________________

Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in gourock, ivc

Field Operations Manager

Senior Coastal Operations Officer

Customer Service Representative

Client Service Team Leader 24/7 shift pattern

Bar/Floor Supervisor

General Manager

Charity Fundraiser/Team Leader

Customer Service Team Manager 24/7 shift pattern

Assistant General Manager

Field Performance Team Leader

Kitchen staff / 6453 - The Henry Bell, Helensburgh

Field Officer - Electronic Monitoring

Helpdesk Supervisor - Glasgow Head Office

Duty Manager

Customer Delivery Driver - Port Glasgow Extra

Asbestos Removal Operatives and Supervisors

Customer Service Assistant

Customer Service Advisor

Retail Shift Lead

Store Manager

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