Customer service representative Work, Jobs in Grantham (with Salaries)

Sales and Customer Service Administrator
Vale Pack Limited —Grantham
- £13 - £14 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Customer Services Representative
Wave Consultancy Ltd —Nottingham
- £24,420.00 - £35,547.76 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Customer Services & Sales Support Assistant
Nupsala Veterinary Services —Melton Mowbray
- £26,400 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
Customer Service/Sales Administrator
Evergreens UK —Oakham
- From £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Customer Service Advisor
Lincat —Lincoln
- £26,345 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Senior Customer Service Advisor
Barclays —Lincoln
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
Customer Service Assistant
NORTH VISION UK LTD —Nottingham
- £14 - £16 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor
Civic Recruitment Limited —Lincoln
- Full-time
- Customer service
- Organisational skills
- IT
Quick apply
Customer Service & Sales Advisor
Stellantis &You —Nottingham
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
10d
Night Owl - Customer Service Advisor 20:00 – 08:00 – Student Accommodation
Student Roost —Nottingham
- £13.95 an hour
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
14d
Customer Service Advisor
Barclays —Lincoln
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
11d
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
14d
Customer Service Advisor
Homesure —Boston
- £500 - £600 a week
- Full-time
- No experience needed
- In-person
- Communication skills
Quick apply
5d
Customer Service Advisor
NORTH VISION UK LTD —Nottingham
- £14 - £17 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
12h
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
10d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Part-time
- Hybrid work
- Annual leave
10d
Customer Service Advisor
Rushcliffe Borough Council —Nottingham
- £27,600 - £29,181 a year
- Part-time
- Customer service
- IT
- Communication skills
- Free parking
Customer Service Assistant
Propel Holdings UK Limited —Nottingham
- Hybrid work
- Salesforce
- Organisational skills
- IT
Customer Service Representative
HSBC Global Services Limited —Spalding
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
1d
Customer Service Advisor
Connells Group —Spalding
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee discount
Quick apply
7d

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Sales and Customer Service Administrator

Vale Pack Limited
Grantham

Quick apply

Job details

Part-time
£13 - £14 an hour
1 day ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

Microsoft Word
Sage
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Sales administration
Organisational skills
Communication skills

Full job description

Sales and Customer Service Administrator

Location: Grantham
Job Type: Part-time, Permanent (Office Based)
Hours: 20–30 hours per week, with flexibility to work additional hours to cover holidays
Salary: Competitive, depending on experience

About Us

We are a well-established, friendly packaging manufacturer based in Grantham, specialising in bespoke packaging solutions. Unlike many businesses, we don't sell standard off-the-shelf products – every order is tailored to our customers' requirements. Because of this, accuracy, attention to detail and excellent customer service are at the heart of everything we do.

We're a small, close-knit team looking for a Sales Administrator to join our office. This is a varied role where no two days are the same, and you'll quickly become an important part of the business.

Please note: This is a fully office-based position in Grantham and is not suitable for remote or hybrid working.

The Role

Working alongside one other member of the sales office, you will be responsible for providing excellent customer service and ensuring sales orders are processed accurately from enquiry through to production.

Your responsibilities will include:

Speaking with customers by telephone, email and occasionally face-to-face.
Preparing accurate customer quotations.
Processing sales and purchase orders.
Liaising with customers, suppliers and the production team.
Managing customer enquiries and providing updates on orders.
Maintaining accurate records and documentation.
General office administration to support the smooth running of the business.

Following a full training period, you will also be expected to confidently manage the sales office independently during periods of holiday cover.

About You

We're looking for someone who enjoys working with people, is organised and takes pride in getting the details right.

You'll ideally have:

Previous experience in a sales administration, customer service or office administration role.
Excellent communication skills, both written and verbal.
A friendly and professional manner when dealing with customers.
Strong numerical skills and the confidence to prepare accurate quotations (equivalent to at least GCSE Maths Grade C/Grade 4 or above).
Outstanding attention to detail – our products are bespoke, so accuracy is essential.
Good organisational skills and the ability to prioritise your workload.
Confidence using Microsoft Outlook, Word and Excel.
Experience of Sage would be an advantage but is not essential, as full training will be provided.
A positive, flexible attitude and willingness to support colleagues when needed.
The confidence to work independently once fully trained, while also enjoying being part of a small team.

Working With Us

As a small business, everyone plays an important role. You'll be joining a supportive team where your contribution is genuinely valued.

This is a part-time role of 20–30 hours per week. Due to the size of our team, flexibility is important. There will be times when you'll be asked to work additional hours to provide cover when your colleague in the sales office is on annual leave. We all support one another, and this flexibility is key to the smooth running of the business.

Our team currently consists of:

Two people in the sales office (including this role).
Four production operatives and a Production/Operations Manager.
Company Accountant/Commercial Manager.
The Managing Director.

What We Offer

Permanent part-time office-based position (20–30 hours per week).
Competitive salary based on experience.
Full training on our products and systems.
Supportive and friendly working environment.
Varied and interesting work with genuine responsibility.
Opportunity to become a key member of a small, successful business.

If you're organised, enjoy working with customers and are looking for a role where your accuracy and attention to detail really matter, we'd love to hear from you.

Pay: £13.00-£14.00 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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