Team leader, investment solutions Work, Jobs in Great Linford, Bkm (with Salaries)

Complaint Resolution Team Leader
Amplius —Milton Keynes
- £40,404 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
4d
DC Team Leader
H&M Group —Milton Keynes
- Full-time
- Agile
- Employee discount
Quick apply
Operational Excellence Lead
Dawsongroup —Willen
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Engagement Lead (South)
FIND. —Milton Keynes
- £40,000 a year
- Full-time
- Travel
Community Partnerships & Inclusion Lead
Cora Health —Milton Keynes
- £40,000 - £50,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Account Manager
Return on Investment Ltd —Milton Keynes
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Customer Service Administrator
Dawsongroup —Willen
- Full-time
- Customer service
- Communication skills
- Time management
Quick apply
Lead Major Incident Manager
FCDO Services —Milton Keynes
- £48,801 - £53,697 a year
- Full-time
- Management
- Computer Science
- Microsoft Office
- Annual leave
Team Leader Deco
Ball Corporation —Milton Keynes
- Mechanical knowledge
Quick apply
5d
SEN Department Lead
East Midlands Academy Trust —Milton Keynes
- £32,916 - £51,048 a year
- Full-time
- Experience working with children
- In-person
- School
Quick apply
HR Policy and Project Lead - Part time
FCDO Services —Hanslope
- £46,224 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Management
- Project management
- Annual leave
Customer Service Team Leader - Looking for Your First Leadership Opportunity?
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
11d
Growth & Customer Marketing Lead
WorkBuzz —Milton Keynes
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Human resources
- Marketing
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Customer Success People Lead
Xero —Milton Keynes
- Full-time
- Hybrid work
- Google Suite
- Sales
- Mentoring
4d
Sales Manager - Waste & Municipal Solutions
Dawsongroup —Milton Keynes
- Full-time
- Sales
- Contracts
- Leadership
Quick apply
Team Leader Shift Leader
Chef & Brewer - BRA_101 —Woughton
- Full-time
- English
- Employee assistance programme
- Employee discount
Quick apply
1d
B2B Agency Campaign Manager
Return on Investment Ltd —Milton Keynes
- Full-time
- Hybrid work
- Project management
- Marketing
- Annual leave
- Gym membership
Quick apply
Team Leader
Pub & Social - BRA_202 —Milton Keynes
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Lead Auditor
Kiwa —Milton Keynes
- £43,000 a year
- Full-time
- Salesforce
- Travel
- Communication skills
- Annual leave
- Employee assistance programme

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team leader, investment solutions jobs near great linford, bkm

Complaint Resolution Team Leader

Amplius -
Milton Keynes

Apply Now

Job details

Full-time
£40,404 a year
4 days ago

Qualifications

Customer service
Complaint handling
Leadership

Full job description

Use your complaints experience to deliver a fair and responsive service that makes a real difference. As a Complaint Resolution Team Leader at Amplius, you'll support your team, manage complex complaints, and use customer feedback to improve services while ensuring compliance with the Housing Ombudsman's Complaint Handling Code.

Salary: £40,404 per year

Contract: Permanent, full time

Your week: 36.25 hours - Monday to Friday 9am to 5pm

Location: Hybrid, with a weekly presence in our Milton Keynes or Rushden office.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

Lead, coach, and support a team of Complaint Resolution Officers.
Oversee complaints from start to finish, ensuring fair outcomes and regulatory timescales are met.
Manage complex complaints and work with colleagues and external stakeholders to resolve issues.
Monitor team performance, complete quality checks, and report on key performance measures.
Use complaint trends and customer feedback to drive service improvements.
Ensure all complaint handling meets the Housing Ombudsman's Complaint Handling Code and other regulatory requirements.

What you’ll need to thrive in this role

Experience leading a team in a customer service or complaints environment, ideally within a regulated sector.
Strong knowledge of the Housing Ombudsman's Complaint Handling Code and complaint handling processes.
Experience managing complex complaints and improving service performance.
Excellent communication, coaching, and relationship-building skills.
Strong organisational, analytical, and problem-solving skills with a customer-focused approach.

Important - DBS clearance and the right to work in the UK are essential requirements for this role. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 11 August

Interviews in Milton Keynes: 26 August

Before the face-to-face interviews, shortlisted candidates will be asked to complete a short video interview activity. Candidates will have from 13 to 17 August to complete the activity.

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you.

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference.

Apply Now

Refine Your Search

team leader, investment solutions jobs in great linford, bkm

Complaint Resolution Team Leader

DC Team Leader

Operational Excellence Lead

Engagement Lead (South)

Community Partnerships & Inclusion Lead

Customer Success Account Manager

Customer Service Administrator

Lead Major Incident Manager

Team Leader Deco

SEN Department Lead

HR Policy and Project Lead - Part time

Customer Service Team Leader - Looking for Your First Leadership Opportunity?

Growth & Customer Marketing Lead

Customer Complaints Advisor

Customer Success People Lead

Sales Manager - Waste & Municipal Solutions

Team Leader Shift Leader

B2B Agency Campaign Manager

Team Leader

Lead Auditor

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