Information technology managers Work, Jobs in Greenhithe, Ken (with Salaries)

Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
BAU (Business-As-Usual) Manager
Robosol Software UK Limited —Basildon
- From £45,000 a year
- Full-time
- ERP systems
- Supervising experience
- Project management
- Free parking
Quick apply
11d
Senior Manager/ Vice President, Information System & Technology, United Kingdom
Mapletree Investments Pte Ltd —London
- Computer Science
- Master's degree
- Analysis skills
Senior Business Development Manager (IT Managed Services)
Proxar Ltd —Sevenoaks
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
4d
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Head of ICT and Business Support
London Councils —London
- From £77,407 a year
- Full-time
- Hybrid work
- Continuous improvement
- Contracts
- Leadership
Quick apply
6d
Lead AI Tech Architect – Enterprise Solutions (ERP Transformation) - London | BCG Platinion
Boston Consulting Group —London
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Digital Systems Manager
Apax —London
- £50,000 - £55,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Assistant Director: Technology Services (EMEA & Asia)
Mayer Brown LLP —London
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Supervising experience
Group Head of IT Service Management
Odevo —London
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
Quick apply
Head of Corporate IT & Technology Solutions
Dotdigital —London
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
- Sick pay
ServiceNow SACM Global IT Architect Director
Boston Consulting Group —London
- Full-time
- Management
- Bachelor's degree
- Contracts
HR Data & Technology Services Manager (DTA Lab)
Department for Transport —London
- £35,663 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
5d
IT Systems Architect and Business Intelligence Lead
KASDIGITALTECH LTD —Ilford
- £40,000 - £60,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
Global IT Senior Director and Platform Team Lead - Gen AI Platforms and Agentic Development Kit
Boston Consulting Group —London
- Full-time
- Azure
- Computer Science
- Master's degree
IT Business Lead Analyst - Vice President
Citi —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
14d
Service Desk Analyst / Manager
Shieldpay —London
- Hybrid work
- Microsoft Outlook
- Travel
- SharePoint
- Flexible schedule
Quick apply
Senior Manager, Real Estate Solution Architect/Technical Business Analyst, Investment Management & Wealth, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- DevOps
- AWS
Business Analysis Manager – Trading IT
SmartestEnergy —London
- £105,000 a year
- Hybrid work
- Travel
- IT
- Leadership
Quick apply

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Help Desk Operations Manager

Go Fix Mechanical & Drainage Services
Dartford

Quick apply

Job details

Full-time
£40,000 - £55,000 a year

Benefits

Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills
Help desk

Full job description

Due to continued Investment and growth, an exciting opportunity for a Help Desk Operations Manager has arisen. This job would be ideal for someone with extensive help desk experience & knowledge in running & managing a busy help desk together with managing a team of engineers & operatives.

PROBLEM SOLVERS WITH A CAN-DO ATTITUDE NEED ONLY APPLY

Go-Fix Mechanical & Drainage Services provide drainage, plumbing, ground works, vacuum tanker and other various key maintenance services for a broad range of clients in Greater London & the surrounding counties.

As the help desk operations manager, you will be expected to deliver a high standard of work with excellent customer service
To manage a team of help desk operatives carrying out varied tasks including running & updating client portals, ensuring WIP numbers are managed & delegated accordingly
Updating key account clients & working alongside the accounts team in order to ensure works, call outs & projects are brought to the correct conclusions
Able to prioritize workloads, Multitasking is a must as we are a fast paced reactive help desk
Excellent organisational skills, able to work to deadlines and work under pressure
Excellent telephone manner
Great management & communication skills - able to deal with customers and all levels
Proficient in Microsoft Office programs excel Outlook and Word
Have the ability to pick up new processes, retain and process Information
Ability to be part of a team and carry out of variety of tasks
The ability to work on own as well as managing a team & manage time effectively and efficiently

Requirements

Monitoring mailboxes
Running a team of help desk administrators
Managing a number of client portals & updating clients accordingly
Login and following up of emergency call out orders & PO’s
Ensuring all jobs from previous evenings and weekends are updated
Answering high volume inbound calls, assisting customers with specific inquiries and job bookings
Operating uploading and updating jobs on our company job management system
Updating worksheets with changes and statuses of each job
Ability to prioritize his own workload to meet deadlines
Providing of level of support to the help desk administrators & operations managers
Providing clients with updates on the progression of jobs and projects
Working to time scales as part of a high performing team
Working alongside operations managers within the business & reporting to directors on a weekly basis
Monday to Friday 7.30 am to 5.30 pm plus the requirement of overtime as needed
Out of hours Escalations being 1 evening per week plus 1 weekend per month

Salary

£40'000 - £55'000 + Over time (Based on experience)

Benefits

Full uniform & PPE provided
Company vehicle & fuel card
Company Iphone & IPad provided
Progression & salary increases based on performance
Free Perk-box subscription
Additional holiday benefit
Company pension
Be part of a strong up & coming business that is experiencing year on year growth

Quick apply

Refine Your Search

information technology managers jobs in greenhithe, ken

Help Desk Operations Manager

BAU (Business-As-Usual) Manager

Senior Manager/ Vice President, Information System & Technology, United Kingdom

Senior Business Development Manager (IT Managed Services)

IT Support Team Leader

Head of ICT and Business Support

Lead AI Tech Architect – Enterprise Solutions (ERP Transformation) - London | BCG Platinion

Digital Systems Manager

Assistant Director: Technology Services (EMEA & Asia)

Group Head of IT Service Management

Head of Corporate IT & Technology Solutions

ServiceNow SACM Global IT Architect Director

HR Data & Technology Services Manager (DTA Lab)

IT Systems Architect and Business Intelligence Lead

Global IT Senior Director and Platform Team Lead - Gen AI Platforms and Agentic Development Kit

IT Business Lead Analyst - Vice President

IT Service Desk Lead

Service Desk Analyst / Manager

Senior Manager, Real Estate Solution Architect/Technical Business Analyst, Investment Management & Wealth, Technology & Transformation

Business Analysis Manager – Trading IT

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