Business analyst, client fulfilment Work, Jobs in Hackbridge, Gtl (with Salaries)

On-Site Client Account Executive
Matrix —London
- £29,500 - £30,680 a year
- Full-time
- Hybrid work
- CRM software
- Recruiting
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Bachelor's degree
- Agile
- Communication skills
- Annual leave
Quick apply
Project Manager/Business Analyst Client Fulfilment
Eclerx —London
- Full-time
- Analysis skills
- Financial services
- Communication skills
Business Analyst (SC Cleared)
CGI —London
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Communication skills
Quick apply
Senior Business Analyst - Asset Finance
CGI —London
- Full-time
- Agile
- Communication skills
Quick apply
Project Manager (Client Fulfilment Change Team)- London
FDM Group —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
12d
Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract
WildBrain CPLG —London
- Full-time
- Hybrid work
- CRM software
Quick apply
Business Analyst, Client Fulfilment
Macquarie Group Limited —London
- Full-time
- Continuous improvement
- Financial services
- Communication skills
- Annual leave
- Work from home
6d
Business and Finance Analyst
TVF Media —London
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
2d
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Management consultants and business analysts
NEW LUXURY TRAVELS LIMITED —Ilford
- £35,600 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
Quick apply
10d
Market Data Vendor Management Analyst - Investment Management
DonePlus —London
- £52,000 - £65,000 a year
- Full-time
- Microsoft Word
- Bachelor's degree
- Continuous improvement
- Annual leave
Quick apply
Senior Data, Performance and Insight Analyst
Merton Council —Merton
- £51,138 - £55,323 a year
- Full-time
- AI
5d
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Research
Quick apply
IT Analyst (Business Analysis)
Greentrend Ltd —Wallington
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
Quick apply
Graduate Business Analyst | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
6d
Premium Experience Coordinator (FTC)
Formula E —London
- £30,800 - £33,000 a year
- Hybrid work
- Travel
- Organisational skills
- Store discount
- Annual leave
9d
Business Analyst (12 Month Fixed Term Contract)
Millennium Management —London
- Analysis skills
- Organisational skills
- Communication skills
GTM Business Operations Analyst
Soldo —London
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Employee assistance programme
Client Services Executive
Maylr Ltd. —Kemsing
- From £35,000 a year
- Full-time
- CRM software
- Data entry
- Cleaning
- Free parking
Quick apply
4d

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On-Site Client Account Executive

Matrix -
London

Quick apply

Job details

Full-time
£29,500 - £30,680 a year
2 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Life insurance
Sick pay

Qualifications

CRM software
Staff recruitment procedures (Human resources)
Recruitment experience
Customer service call handling
Inbound customer enquiry call handling
Client engagement
ATS
Microsoft Office Suite
Recruiting
Relationship management
Computer skills
Customer support
Customer interaction
Account management
Communication skills

Full job description

Our passion and purpose at Matrix is to ‘Connect people to work’. The more people we connect to work, the better it is for society and our business. Our technology, and over 400 exceptional people, make that possible by bringing together organisations that need solutions to meet their recruitment needs. We provide products and services that allow our customers to recruit temporary, contingent or permanent staff, procure consultants and statement of works, and manage the screening and compliance of all workers. We already do this for over 4,000 customers across the UK and as that number grows, we are continually looking for great people to join our team.

On-site attendance requirements: For the first 6 months in post, 4 days per week onsite. Following this, 3 days a week onsite with the customer.

Purpose of the Role

At Matrix, our mission is to “Connect people to work.” As an On-Site Client Account Executive, you will be at the heart of this mission—delivering exceptional service to our clients, ensuring fulfilment of their staffing needs, and driving commercial success through proactive engagement and operational excellence.

Key Responsibilities

Customer Engagement & Service Delivery
Deliver world-class service to clients, ensuring high satisfaction and retention.
On site presence.
Act as the primary point of contact for client queries via phone and email.
Attend regular client meetings to provide performance updates and insights.
Understanding of client supply chain for client and building relationships with key suppliers.
Working closely on a daily basis with our client sponsors, and the hiring community.
KPI and SLA completion.
Operational Excellence
Ensure accurate and detailed vacancy postings to attract suitable candidates.
Monitor and manage timesheet submissions and approvals to avoid discrepancies.
Guarantee 100% compliance of candidates submitted for roles.
Ensure all queries are responded to within SLA.
Providing client support at all times of the end to end recruitment process.
Training & Support
Provide training to clients on Matrix technology to ensure effective usage.
Support clients in understanding and navigating the recruitment process.
Facilitating and setting up supplier forums in conjunction with the supplier engagement team.
Commercial Awareness
Identify and escalate commercial anomalies promptly, that they are unable to resolve by themselves.
Collaborate with Client Relationship Managers to meet client commercial targets.
Working closely with the client to ensure timesheets are approved and processed for invoiced within weekly cut off period.
Understanding the clients strategic delivery.

Essential Skills & Experience

Proven ability to build rapport and maintain strong client relationships.
Excellent verbal and written communication skills.
Strong listening and information-gathering abilities.
Ability to manage fluctuating workloads and multitask effectively.
Proficiency in MS Office and other business systems.
Analytical mindset with a strong grasp of numerical data.

Desirable Skills

o Experience in a customer success, recruitment, or account management role.

o Market awareness in either the professional sector such as legal, housing or planning or social care.

o Familiarity with CRM or ATS platforms.

o Knowledge of compliance and regulatory requirements in staffing.

Pay: £29,500.00-£30,680.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
Sick pay
Work from home

Work Location: Hybrid remote in Croydon (Greater London, Greater London Region)

Quick apply

Refine Your Search

business analyst, client fulfilment jobs in hackbridge, gtl

On-Site Client Account Executive

Business Analyst

Project Manager/Business Analyst Client Fulfilment

Business Analyst (SC Cleared)

Senior Business Analyst - Asset Finance

Project Manager (Client Fulfilment Change Team)- London

Business Analyst / Project Manager – CRM(+) 12 months / 18 months Fixed Term Contract

Business Analyst, Client Fulfilment

Business and Finance Analyst

Business Analyst

Management consultants and business analysts

Market Data Vendor Management Analyst - Investment Management

Senior Data, Performance and Insight Analyst

Online Data Analyst - United Kingdom

IT Analyst (Business Analysis)

Graduate Business Analyst | London

Premium Experience Coordinator (FTC)

Business Analyst (12 Month Fixed Term Contract)

GTM Business Operations Analyst

Client Services Executive

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