Key account manager Work, Jobs in Halifax, Wyk (with Salaries)

Customer Account Manager
Halls Reactive Maintenance ltd —Halifax
- £26,000 - £28,000 a year
- Full-time
- Computer literacy
- Salesforce
- Computer skills
- Free parking
- Bereavement leave
Quick apply
5d
Customer Relationship Manager
JLA —Sowerby Bridge
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
9d
Supplier Account Manager
Trycare Ltd —Bradford
- £25,500 - £25,900 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Annual leave
Quick apply
13d
Business Development Manager
Commercial —Leeds
- Up to £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Work from home
- Employee assistance programme
Quick apply
Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Halifax
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Account Manager
Zuno Tech Group —Leeds
- Remote
- Communication skills
- Annual leave
2d
Internal Account Manager
Watershed Packaging Ltd —Leeds
- £28,000 - £35,000 a year
- Full-time
- English
- In-person
- Communication skills
- Free parking
Quick apply
2d
Regional Business Manager - Key Accounts (North East)
Glen Dimplex Heating & Ventilation —Leeds
- Microsoft Powerpoint
- CRM software
- Computer literacy
11d
Senior Account Manager
Hallmark —Tong
- Hybrid work
- Travel
- Mentoring
- Communication skills
- Free parking
Account Manager
Think B2B Marketing Limited —Wakefield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Analytics
- Free parking
- Life insurance
Quick apply
10d
Account Manager (SMS)
Core Telecom —Pudsey
- Up to £35,000 a year
- Full-time
- Business development
- Organisational skills
- In-person
Quick apply
Customer Relationship Manager
Motia —Leeds
- £26,782 a year
- Full-time
- Annual leave
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
Sales and Account Manager
Qubana —Wakefield
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Computer literacy
- Work from home
- Employee discount
Quick apply
Senior Account Manager
Pion —Manchester
- Full-time
- Remote
- Salesforce
- Presentation skills
- AI
- Annual leave
- Employee discount
Quick apply
Account Manager
JLA —Sowerby Bridge
- £25,777 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Key Account Sales Executive
SmartSearch —Ilkley
- £350,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Trainee Account Executive (HF1353732)
Flourish —Huddersfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Senior Key Account Manager North England
Mascot International GmbH —Leeds
- Business development
4d
Key Account Manager - Municipal Water
Sulzer —Manchester
- Full-time
- Remote
- Annual leave
- Employee assistance programme
12d

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Customer Account Manager

Halls Reactive Maintenance ltd
Halifax

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
5 days ago

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Company pension
Canteen
Bereavement leave
On-site parking

Qualifications

Supplier ordering
CAFM software
Computer literacy
Stakeholder liaison
Salesforce
Microsoft Office Suite
Purchase order creation
Computer skills
Customer support
Financial services
Customer interaction
Communication skills
Facilities maintenance
Time management

Full job description

Customer Account Manager

Building Maintenance Helpdesk

Location: Dean Clough, Halifax, HX3
Hours: Full-time, 40 hours per week | Monday–Friday
Salary: £26,000–£28,000 per annum, dependent on experience
On-Call: 1 in 8 rotas for emergency out-of-hours support. ** Please ensure you have considered this before applying **.

About the Role

We are looking for an organised, confident, and customer-focused Customer Account Manager to join our busy Building Maintenance Helpdesk team.

This is a varied and fast-paced role where you will act as the key link between customers and the engineers and contractors responsible for resolving property maintenance issues.

You will be responsible for managing reactive and planned maintenance requests from initial report through to completion, ensuring customers are kept informed and jobs are dealt with efficiently, professionally and within agreed timescales.

The successful candidate will be someone who enjoys working in a busy environment, is comfortable managing competing priorities and can communicate confidently with customers, engineers, contractors and colleagues at all levels.

Key ResponsibilitiesCustomer & Helpdesk Management

Receive and log maintenance requests via telephone, email and computerised systems.
Act as the first point of contact for customers reporting property maintenance issues.
Assess and prioritise jobs according to urgency and agreed service levels.
Provide customers with clear updates on the progress of their repairs.
Deal with queries professionally and ensure issues are followed through to resolution.

Job Scheduling & Coordination

Allocate reactive and planned maintenance jobs to the appropriate engineers and contractors.
Coordinate diaries, appointments and access arrangements.
Monitor outstanding jobs and ensure work is progressed within required timescales.
Liaise with engineers to obtain updates, reports and completion information.
Coordinate external contractors and specialist suppliers where required.

Contractor & Purchase Order Management

Arrange and coordinate external contractors for specialist works.
Raise and manage purchase orders in accordance with company procedures.
Check completed works and ensure relevant information and documentation has been received.
Escalate any concerns regarding workmanship, delays or incomplete works.

Administration & Reporting

Maintain accurate and up-to-date records on the company's CAFM/property management systems.
Ensure all job information, notes, costs and completion details are recorded correctly.
Assist with performance reporting and monitoring of key service levels.
Maintain accurate customer and contractor records.

About You

We are looking for someone who is:

Friendly and approachable, with a genuine focus on customer service.
Confident and outgoing, with the ability to communicate effectively at all levels.
Highly organised, with excellent attention to detail.
Able to remain calm and professional when working under pressure.
Comfortable managing multiple tasks and changing priorities.
A strong communicator, both verbally and in writing.
Proactive and willing to take ownership of issues from start to finish.
Resilient and adaptable, with the ability to work effectively in a fast-paced environment.
A confident problem-solver who can think quickly and find practical solutions.

Skills & ExperienceEssential

Excellent communication and interpersonal skills.
Good IT skills and confidence using Microsoft Office and computerised systems.
Strong organisational and time-management skills.
Ability to prioritise urgent and competing workloads.
A professional and positive approach to customer service.
Ability to work independently while also being a strong team player.

Desirable

Previous experience within a property maintenance, facilities management, construction or helpdesk environment.
Experience using CAFM or property management systems.
Experience coordinating engineers, contractors or maintenance works.

Training will be provided on company systems and processes where required.

Out-of-Hours On-Call

As part of the role, you will be required to participate in an emergency out-of-hours on-call rota.

The current rota is 1 week in 8, providing support for urgent and emergency maintenance issues outside normal working hours.

The successful candidate must therefore be comfortable taking responsibility for emergency calls and coordinating the appropriate response when required.

What We Offer

Salary of £26,000–£28,000, dependent on experience.
Company performance bonus, paid twice per year.
Full-time position – 40 hours per week, Monday to Friday.
Free on-site parking.
Company pension scheme.
A varied and interesting role within a busy maintenance environment.
The opportunity to develop your knowledge and experience within the building maintenance sector.

How to Apply

If you are an organised, reliable and customer-focused individual who enjoys working in a busy environment and believes you have the communication and coordination skills required for this role, we would love to hear from you.

Please apply directly to:

Email: [email protected]
Telephone: 01422 767100

**** Strictly no agencies ****

Pay: £26,000.00-£28,000.00 per year

Benefits:

Bereavement leave
Canteen
Company pension
Cycle to work scheme
Discounted or free food
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

key account manager jobs in halifax, wyk

Customer Account Manager

Customer Relationship Manager

Supplier Account Manager

Business Development Manager

Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped

Account Manager

Internal Account Manager

Regional Business Manager - Key Accounts (North East)

Senior Account Manager

Account Manager

Account Manager (SMS)

Customer Relationship Manager

Account Manager

Sales and Account Manager

Senior Account Manager

Account Manager

Key Account Sales Executive

Trainee Account Executive (HF1353732)

Senior Key Account Manager North England

Key Account Manager - Municipal Water

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