Phone operator Work, Jobs in Halton, Chs (with Salaries)

Control Room Operator
North West Fire Control —Warrington
- £30,960 - £38,470 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Typing
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,088 - £31,458 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
6d
Multiskilled Operator Sauce (Patak's)
AB World Foods (Patak's) —Leigh
- £27,747.40 a year
- Full-time
- In-person
- Communication skills
- Mechanical knowledge
- Free parking
- Profit sharing
Quick apply
13d
Extruder Operator (Patak's)
AB World Foods (Patak's) —Leigh
- £33,115.42 a year
- Full-time
- Basic maths
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
Business Development Manager - North West
The Rudd Group —St Helens
- Up to £37,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Flexitime
- Referral programme
Quick apply
Operations Manager
Bean —Liverpool
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Travel
- Employee discount
Quick apply
5d
Travel Consultant - No Weekends No Evenings - Leisure Travel
Independent Travel Agency —Stockport
- £28,000 - £30,500 a year
- Full-time
- Hospitality
- Travel
- In-person
- Annual leave
Quick apply
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Liverpool
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
2d
Property Administrator (Build to Rent)
Rise Homes —Stockport
- £26,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
13d
Business Development Manager
Quirky Quarter LTD —Liverpool
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
2d
Executive Assistant
Light & Wonder —Manchester
- Full-time
- Spanish
- Microsoft Outlook
- English
Banking Hub - Counter Clerk
Bramhall Banking Hub —Bramhall
- From £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Free parking
- Annual leave
Quick apply
14d
Lettings Associate
Property Sense —Stockport
- £26,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Recovery Driver
MW Recovery Services —Salford
- £12.21 - £18.68 an hour
- Overtime
- Heavy lifting
- Owner driver
- Customer service
- Free parking
Quick apply
Automation Engineer
Contec —Chester
- From £40,000 a year
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Master's degree
- Free parking
- Flexitime
Quick apply
HGV Class 1& 2 Recovery Drivers
Egertons Recovery Group —Crewe
- Overtime
- Driving
- Commercial driving
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Head of Product
Interact Software —Manchester
- Full-time
- Hybrid work
- Bilingual
- Bar
- IT
- Annual leave
- Gym membership
Quick apply
Area Sales Manager (South West)
BFT, a brand of SOMFY Group —Stockport
- Full-time
- Hybrid work
- Sales
- Customer service
- Travel
Quick apply
20h

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Control Room Operator

North West Fire Control
Warrington

Quick apply

Job details

Permanent | Full-time
£30,960 - £38,470 a year
2 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Company pension
Employee assistance programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
CSCS
Typing
Phone etiquette

Full job description

Control Room Operator – Making a Difference Every Day

At North West Fire Control, every 999 fire call starts with us and that means every call matters.

We’re looking for people who want more than just a job. People who want to make a real difference, stay calm under pressure, and be there when it matters most.

Salary, Location and Hours

Starting Salary: £30,960, rising to £33,798 after 13 weeks, with progression up to £39,047.78 based on development and assessment
Start Date: September 2026
Location: North West Fire Control, Warrington
Hours: 24/7 service covering 365 days of the year – working 12-hour shifts on a 4 on / 4 off pattern, including days, nights, weekends and bank holidays

About the Role

As a Control Room Operator, you’ll be the first point of contact in an emergency. You’ll answer 999 calls, gather vital information quickly, and make sure the right fire and rescue response is sent.

You will:

Listen carefully and ask the right questions when people need help.
Capture and record information accurately in real time.
Share clear and precise details with colleagues and emergency services.
Support a coordinated response in fast-moving situations.

Every decision you make, and every detail you record, can have a direct impact on someone’s safety.

What the Role Really Requires

This is a role where no two calls are the same. The pace can change quickly, and there will be times when the pressure is high.

You’ll need to be someone who can:

Stay calm under pressure – making quick decisions and taking action when it matters most
Handle responsibility – the information you take and share is critical to keeping people safe
Be resilient – you’ll deal with challenging situations and conversations and need to stay focused throughout
Work at pace – listening, thinking, speaking and typing at the same time.
Be accurate and detail-focused – clear and precise information is essential.
Adapt quickly – situations can change in an instant, and you’ll need to respond with confidence.
Comfortable working in a structured environment – you’ll follow clear procedures and established ways of working to ensure consistency and safety
Flexible and adaptable – situations can change in an instant, and you’ll need to respond quickly and confidently

This role can be demanding, but it is also incredibly rewarding. The work you do will have a real and immediate impact on people’s lives.

Essential Skills and Behaviours

Clear and strong communicators with strong listening skills and confident phone manner.
Ability to stay calm and make accurate decisions in high pressure situations.
Strong attention to detail, with the ability to work quickly and accurately in a time-critical environment.
Confidence using multiple systems while listening, speaking and typing.
Ability to follow structured processes while adapting to changing situations.
Open to learning, feedback, and continuous development
Able to work well as part of a team, and independently when needed
GCSE (or equivalent) English and Maths
Typing speed of 40 wpm (or equivalent ability to accurately record information in real time – reasonable adjustments available)

What We Offer

We know this role comes with responsibility, so we make sure you’re supported.

Structured training and ongoing development
A clear, supported pathway to progress
Competitive salary and Local Government Pension Scheme
29 days annual leave (pro rata)
Health and wellbeing support, including an Employee Assistance Programme, Mental Health First Aiders and Occupational Health
Free uniform and onsite parking
A supportive and inclusive environment built on integrity, respect, honesty and accountability

Additional Information

Minimum age: 18 for Insurance purposes

Standard DBS check required

We are an equal opportunities employer and welcome applications from all backgrounds. We are committed to making our recruitment process accessible and can offer reasonable adjustments at every stage.

Job Types: Full-time, Permanent

Pay: £30,960.00-£38,470.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Licence/Certification:

CSCS (preferred)
Confined Space High Risk with Rescue (preferred)

Work Location: In person

Quick apply

Refine Your Search

phone operator jobs in halton, chs

Control Room Operator

Customer Service Operator

Multiskilled Operator Sauce (Patak's)

Extruder Operator (Patak's)

Business Development Manager - North West

Operations Manager

Travel Consultant - No Weekends No Evenings - Leisure Travel

Travel Lifestyle Manager - Arabic Speaking | Overnight

Property Administrator (Build to Rent)

Customer Experience Team Manager

Business Development Manager

Group Sales Manager

Executive Assistant

Banking Hub - Counter Clerk

Lettings Associate

Recovery Driver

Automation Engineer

HGV Class 1& 2 Recovery Drivers

Head of Product

Area Sales Manager (South West)

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