Assistant Work, Jobs in Hamble Le Rice, Ham (with Salaries)

Customer Service Assistant
Regency Living —Fareham
- £25,500 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
12d
Recreational Assistant
Edu-Lettings UK Ltd —Southampton
- Up to £12.71 an hour
- Part-time
- Front desk
- In-person
- School
- Free parking
- Employee discount
Quick apply
14d
Store Assistant
Aldi —Southampton
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Part-time Sales Assistant
Eden Mobility —Eastleigh Central
- £12.71 an hour
- Part-time
- Microsoft Word
- In-person
- Retail sales
Quick apply
1h
Lunch Time Assistant
The Mulberry Bush, Locks Heath —Southampton
- £8.00 - £12.71 an hour
- Part-time
- Experience working with children
- In-person
- Annual leave
- Referral programme
Quick apply
Teaching Assistant
New Forest Care —Southampton
- £23,000 - £26,000 a year
- Full-time
- School
- Sick pay
Quick apply
Office Administrator
Fun & Active Playgrounds Ltd —Lee-on-the-Solent
- £20,280 - £27,300 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
Quick apply
7d
Retail Sales Assistant- Part Time
Sofology —Hedge End
- £12.71 - £20.20 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
12d
Office and Operations Coordinator
Constructex Limited —Fareham
- £28,000 a year
- Full-time
- Databases
- Administrative experience
- Accounting
- Free parking
- Annual leave
Quick apply
21h
Sales Assistant
Card Factory —Southampton
- Customer service
- Communication skills
- Flexible schedule
4d
Store Assistant - 8 Hours - Sweaty Betty Southampton, England
Wolverine Worldwide —Southampton
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
Archives Assistant
Hampshire County Council —Winchester
- £25,186 - £26,244 a year
- Research
- Front desk
- Computer skills
4d
Bank Nursery Assistant
Tops Day Nurseries —Blackfield
- £8.01 - £12.72 an hour
- Part-time
- Experience working with children
- Preschool
- Cleaning
- Employee discount
- Flexible schedule
Quick apply
Branch Assistant
Fortus UK —Fareham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
Quick apply
4d
Dental nurse/ receptionist/ front of house
White Winchester —Winchester
- £14 - £16 an hour
- Full-time
- Driving
- Travel
- Patient care
- Free parking
- Employee discount
Quick apply
5d
Business Unit Assistant
The Serendipity Centre —Hedge End
- £9,600 - £12,600 a year
- Part-time
- Microsoft Word
- Organisational skills
- Front desk
- Sick pay
Quick apply
1d
School Administrator/Receptionist
Zero Corp —Southampton
- £16.73 - £18.00 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Databases
Quick apply
8d
Sales Assistant
CITY ELECTRICAL FACTORS LTD —Havant
- Up to £28,575 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
8d
Receptionist/Administrative Assistant
Kite Hill Care Home —Wootton Bridge
- £14.15 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
7d
Warehouse Assistant
DNS Stones —Southampton
- £26,436.80 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Employee discount
Quick apply
7d

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assistant jobs near hamble le rice, ham

Customer Service Assistant

Regency Living -
Fareham

Quick apply

Job details

Permanent | Full-time
£25,500 - £28,000 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Life insurance
Sick pay
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer service
Computer literacy
Case record updates
English
Complaint handling
Data entry
Customer interaction
Phone etiquette
Communication skills

Full job description

Job Summary

Join our dynamic team as a Customer Care Assistant and become the friendly, proactive voice that supports our valued homeowners! In this energetic role, you will be the first point of contact, providing exceptional service and ensuring every homeowner feels heard, valued, and satisfied. Your enthusiasm and problem-solving skills will help foster positive relationships, resolve enquiries efficiently, and contribute to a welcoming environment.

Duties

To deliver a high standard of customer service by managing queries from homeowners (typically received in writing and via telephone) ensuring those queries are followed through to resolution.
To be proactive in ensuring homeowners are kept up to date with the progress of their query, complaint or question.
To resolve issues raised by homeowners promptly by identifying solutions or escalating complex cases appropriately.
To provide clear, accurate information to homeowners on policies, procedures, rules and regulations
To prepare clear, articulate, homeowner-friendly communications, notices, e-mails and letters.
To record all interactions with homeowners on the internal CRM system, maintaining accurate, GDPR-compliant records.
To support the Customer Care Manager with Resident Association meetings including the tracking and monitoring of action points, feeding back as appropriate.
To manage homeowner snagging issues by recording, prioritising and coordinating repairs with manufacturers and contractors keeping our homeowners updated throughout.
To conduct courtesy calls with new homeowners and assess customer satisfaction.
To liaise with manufacturers, contractors and suppliers to coordinate aftersales works in accordance with service level agreements.
To maintain accurate records in relation to statutory review notices for pitch fee requests and receipts, monitoring which homeowners have paid and which have not
To identify disputed reviews and escalate appropriately
To prepare and maintain documentation to support first-tier tribunal (Property Chamber) applications
To maintain accurate records of all homeowner correspondence in relation to pitch fees, disputes, payment status and tribunal actions.
To monitor key deadlines and ensure records are readily available for audit, legal proceedings and regulartory compliance.

Qualifications

Excellent communication skills with a friendly and professional demeanor
Ability to build positive, respectful relationships with homeowners and deliver a professional but empathetic service
Strong written and verbal communication skills with a confidential and professional telephone manner
Good computer literacy and familiarity with customer service software or CRM systems preferred
Previous experience in customer service
A positive attitude, enthusiasm for helping others, and a team-oriented mindset

This role is perfect for motivated individuals eager to develop their interpersonal skills while contributing to a positive customer experience. We value diversity and are committed to creating an inclusive environment where everyone can thrive. Join us today and be part of a vibrant team dedicated to excellence in customer care!

Pay: £25,500.00-£28,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Application question(s):

Please note: this role is 100% office based (Monday to Friday) - please confirm your understanding before proceeding to submit your application.

Work Location: In person

Quick apply

Refine Your Search

assistant jobs in hamble le rice, ham

Customer Service Assistant

Recreational Assistant

Store Assistant

Part-time Sales Assistant

Lunch Time Assistant

Teaching Assistant

Office Administrator

Retail Sales Assistant- Part Time

Office and Operations Coordinator

Sales Assistant

Store Assistant - 8 Hours - Sweaty Betty Southampton, England

Archives Assistant

Bank Nursery Assistant

Branch Assistant

Dental nurse/ receptionist/ front of house

Business Unit Assistant

School Administrator/Receptionist

Sales Assistant

Receptionist/Administrative Assistant

Warehouse Assistant

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