Head of delivery Work, Jobs in Hambledon, Sry (with Salaries)

Head of Service Delivery
LRG —Camberley
- Hybrid work
- Continuous improvement
Quick apply
1d
Head of Property
Grandir UK —Basingstoke
- Full-time
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply
Head of Stock Control
Farm Tech supplies Limited —Alton
- £45,000 - £50,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
8d
Head of Maintenance
Inspired Villages —Liphook
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Head of Hospitality
Sodexo —Ascot
- Up to £55,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Head of Operations
A.L.O.B Ltd —Send
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
6h
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
10d
Head of Architecture_2939
Allianz —Guildford
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Employee discount
Head of Beverage
Sodexo —Ascot
- Up to £53,000 a year
- Full-time
- Hospitality
- Management
- Analysis skills
- Employee discount
Quick apply
HR Officer (L&D and HR Operations)
More House School —Farnham
- £34,000 - £38,000 a year
- Full-time
- Human resources
- In-person
- Training & development
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
2d
Head of Planning and Procurement
Contract Candles and Diffusers —Chichester
- £55,000 - £65,000 a year
- Full-time
- ERP systems
- Continuous improvement
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
2h
Head of Proposition
Unum Group —Dorking
- Full-time
- Analysis skills
- Team management
- In-person
Horticulture Resource Coordinator
Brinsbury College —Pulborough
- £26,431 - £26,972 a year
- Part-time
- Inventory control
- Supervising experience
- Budgeting
- Annual leave
- Employee assistance programme
Head of Finance
ramsac —Guildford
- Full-time
- Hybrid work
- Presentation skills
- AI
- Leadership
Quick apply
14d
Health & Safety Advisor
Devine Group —Bordon
- £55,000 - £60,000 a year
- Full-time
- Civil engineering
- Continuous improvement
- Travel
Quick apply
3h
Delivery Manager
Hawk-Eye Innovations (HEI) —Basingstoke
- £34,000 - £48,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of HR
Scrumconnect Consulting —Staines-upon-Thames
- £70,000 - £85,000 a year
- Team management
- Conflict management
- Human resources
10d
Teaching Assistant
Farlington School —Horsham
- Part-time
- Driving
- In-person
- School
Quick apply
1d
Chief Strategy Officer
Cranleigh School —Cranleigh
- Full-time
- Management
- IT
- School
10d

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head of delivery jobs near hambledon, sry

Head of Service Delivery

LRG -
Camberley

Quick apply

Job details

1 day ago

Benefits

Company pension

Qualifications

Contract management
Dashboard visualisation
Stakeholder collaboration
Stakeholder liaison
IT service management
Internal department liaison
Continuous improvement
Continuous improvement cycles oversight
Risk management
Management reporting
Root cause analysis

Full job description

Job Title: Head of Service Delivery

Location: The Meadows, Camberley (Hybrid)

Brand: LRG

Salary: Competitive Salary Package

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

The Service Delivery Manager (SDM) is responsible for the end-to-end performance, governance, and continuous improvement of IT service delivery across LRG, ensuring that all internal teams and third-party suppliers deliver services in line with agreed SLAs, KPIs, and contractual obligations.

This role provides a single point of accountability for service performance, supplier management, and operational governance.

The SDM will ensure LRG maintains control of its service environment, rather than relying on supplier-led governance structures. This aligns with LRG’s requirement for strong service leadership, performance reporting, and continuous improvement ownership.

Key Responsibilities:

Service Governance & Performance

Own and manage service performance across all IT suppliers and internal teams
Ensure delivery against agreed SLAs and KPIs
Lead:
- Monthly Service Reviews
- Quarterly Service Reviews
- Operational governance forums
Ensure all reporting meets LRG’s requirements (service, performance, financial, and operational)

Supplier & Contract Management

Act as the primary point of accountability for third-party service providers
Hold suppliers accountable for:
- Contractual delivery
- Service levels
- Continuous improvement commitments
Manage supplier escalations and dispute resolution
Monitor service credits, penalties, and commercial alignment

Reporting & Service Insight

Deliver and continuously improve service reporting and dashboards, including:
- Incident and request trends
- SLA performance
- Demand patterns
- Escalations and root cause themes
Provide actionable insight and recommendations to senior leadership
Ensure reporting drives decision-making and service optimisation

Reporting & Service Insight

Deliver and continuously improve service reporting and dashboards, including:
- Incident and request trends
- SLA performance
- Demand patterns
- Escalations and root cause themes
Provide actionable insight and recommendations to senior leadership
Ensure reporting drives decision-making and service optimisation

Operational Alignment & Integration

Act as the bridge between IT operations, infrastructure, EUC, and suppliers
Ensure end-to-end service delivery, not siloed tower delivery
Support implementation of:
- Single front door service model
- Unified ticketing and service catalogue
Align services across multiple business units and suppliers

Risk, Issue & Escalation Management

Own and manage service-related risks and issues
Lead major incident and escalation governance
Ensure root cause identification and preventative actions

Stakeholder Engagement

Build strong relationships with:
- Internal stakeholders (Technology, Operations, Business Units)
- External suppliers and partners
Provide clear, structured communication to:
- Senior leadership (including CTO)
- Operational teams

What are we looking for:

Proven experience in Service Delivery Management (ITIL-aligned environment)
Strong experience managing third-party suppliers and contracts
Demonstrable experience in:
- SLA/KPI management
- Service reporting and governance
- Incident and escalation management
Strong stakeholder management at operational and executive level

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

head of delivery jobs in hambledon, sry

Head of Service Delivery

Head of Property

Head of Stock Control

Head of Maintenance

Head of Hospitality

Head of Operations

Venue Manager @ Millbridge Court

Head of Architecture_2939

Head of Beverage

HR Officer (L&D and HR Operations)

Dual Site General Manager

Head of Planning and Procurement

Head of Proposition

Horticulture Resource Coordinator

Head of Finance

Health & Safety Advisor

Delivery Manager

Head of HR

Teaching Assistant

Chief Strategy Officer

I want to receive the latest job alerts for head of delivery in hambledon, sry

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