Support engineer Work, Jobs in Hanley, Sts (with Salaries)

Support Engineer
Belong —Nantwich
- £29,871 a year
- Hybrid work
- Customer service
- Travel
- Organisational skills
Quick apply
3d
Manufacturing Assembler
GE Vernova —Stafford
- Full-time
- Assembly
- IT
- In-person
Mobile Service Technician - North West UK
Specialist Health Solutions Group —Stoke-on-Trent
- £40,000 a year
- Monday to Friday
- Customer service
- Driving
- Profit sharing
- Employee discount
Buyer
Omexom UK —Stafford
Quality Engineer
Greif —Crewe
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Computer literacy
Mechanical Maintenance Engineer
Masseys —Crewe
- Overtime
- Maintenance
- Continuous improvement
- Welding
- Free parking
- Employee discount
Quick apply
Principal Systems Engineer
JCB —Cheadle
- Full-time
- C++
- Mentoring
- Communication skills
- Gym membership
Principal EDS Engineer
JCB —Cheadle
- Full-time
- Management
- CAD
- Mentoring
- Gym membership
2d
Tool Room Engineer
Tenneco —Chapel en le Frith
Technical Co-ordinator
Dematic Ltd. —Stoke-on-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Manufacturing Assembler - Permanent Nights
GE Vernova —Stafford
- Full-time
- Assembly
- IT
- In-person
Q-SHE Manager
Alkegen —Burslem
- Full-time
- Engineering
- Leadership
6d
Part-Time CCTV & Alarm Engineer
CLEARVIEW SECURITY LTD —Telford
- From £14.25 an hour
- Part-time
- Microsoft Excel
- Up to 50% travel
- English
Quick apply
Simulation Engineer
Dematic Ltd. —Stockport
- Full-time
- Engineering
- English
- Java
Mobile Supervisor
EQUANS —Stoke-on-Trent
- Overtime
- Driving
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Mechanical Technical Officer
Babcock International —Telford
- £33,519 a year
- Full-time
- Organisational skills
- Mechanical knowledge
- Annual leave
6d
Electrician subcontractor - Heat pump installations
Installio —Stoke-on-Trent
- Up to £400 a day
Quick apply
Senior EDS Engineer
JCB —Cheadle
- Full-time
- Computer Science
- Engineering
- System design
- Gym membership
Principal Production Engineer
Surface Technology International —Poynton
- Full-time
- Engineering
- Microsoft Office
- Employee discount
Quick apply
Senior Developer (AWS)
JCB —Uttoxeter
- Full-time
- Java
- SQL
- AWS
- Gym membership
Quick apply

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Support Engineer

Belong -
Nantwich

Quick apply

Job details

Fixed term contract
£29,871 a year
3 days ago

Qualifications

Desktop support
Driving Licence
Customer service
IT support
Organisational skills
IT
Communication skills
Help desk
VPN

Full job description

Location: Pepper House, Nantwich, with hybrid working in line with Belong’s Hybrid Working Policy

Hours: 37.5 hours per week

Salary: £29,871 per annum

Contract: Fixed-term contract for 12 months.

Build your IT career while making a real difference.

We are looking for a helpful, organised and customer-focused Support Engineer to join our Central Services IT team.

You will be one of the first points of contact for colleagues who need technical support, helping to resolve everyday IT issues and making sure more complex requests reach the right person quickly.

This is a great opportunity for someone with a good foundation in IT who wants to develop their technical knowledge through practical experience, training and support from an experienced team.

What will you be doing?

You will:

Receive IT support requests by telephone, email and our ticketing system.
Log, categorise, prioritise and triage incidents and service requests.
Support colleagues using laptops, desktop computers, mobile devices and peripherals.
Help resolve common issues involving passwords, user accounts, connectivity and standard software.
Provide clear, professional and friendly updates to users.
Escalate unresolved or more complex technical issues promptly.
Support colleagues working remotely and across Belong locations.
Help prepare, configure and issue laptops, PCs and mobile devices.
Maintain accurate records of IT equipment and support activity.
Follow agreed processes for ticket management, escalation and resolution.
Work closely with the Lead Engineer, Senior Support Engineers and the wider IT team.

Requirements

About you:

You do not need to know everything from day one. What matters most is that you enjoy helping people, have a genuine interest in technology and are willing to learn.

We are looking for someone with:

Basic knowledge of Windows desktop support.
An understanding of devices such as printers, webcams and headsets.
Good communication and customer service skills.
Strong organisational skills and attention to detail.
The ability to follow procedures and maintain accurate records.
The confidence to prioritise work and remain calm under pressure.
Basic awareness of networks, Wi-Fi and VPNs.
A reliable, flexible and team-focused approach.
A willingness to develop within an IT support environment.
Experience within customer service, a helpdesk or an IT support role would be beneficial. An IT-related qualification, or working towards one, would also be an advantage.
A current driving licence and willingness to travel to other Belong locations are required.

Benefits

Why join Belong?

You will join a supportive and collaborative IT team where you can build your skills, gain practical experience and make a visible difference to colleagues across the organisation.

We offer:

A salary of £29,871 per annum.
Hybrid working in line with Belong’s policy.
Learning and development opportunities.
A supportive team environment.
The opportunity to gain broad, hands-on IT experience.
Access to Belong’s wider colleague benefits.

About Belong

Belong is a values-led organisation providing award-winning care and support through our care villages and community services.

Our teams are united by a shared purpose: to create a world where older people can live with choice, independence and opportunity.

Apply today and take the next step in your IT career with Belong.

Quick apply

Refine Your Search

support engineer jobs in hanley, sts

Support Engineer

Manufacturing Assembler

Mobile Service Technician - North West UK

Buyer

Quality Engineer

Mechanical Maintenance Engineer

Principal Systems Engineer

Principal EDS Engineer

Tool Room Engineer

Technical Co-ordinator

Manufacturing Assembler - Permanent Nights

Q-SHE Manager

Part-Time CCTV & Alarm Engineer

Simulation Engineer

Mobile Supervisor

Mechanical Technical Officer

Electrician subcontractor - Heat pump installations

Senior EDS Engineer

Principal Production Engineer

Senior Developer (AWS)

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