Complaints manager Work, Jobs in Harlow, Ess (with Salaries)

General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
Operations Manager
Creative Car Park Ltd —London
- £50,000 a year
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
Team Manager Leaving Care
Finefair Ltd —Ilford
- £35,000 - £45,000 a year
- Full-time
- Management
- Data analysis skills
- Bachelor's degree
- Work from home
Quick apply
9d
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
Contracts Manager
Nuco Solutions Ltd —Hertford
- £65,000 a year
- Full-time
- Hybrid work
- Management
- Project management
- Contracts
Quick apply
6d
Customer Experience & Operations Consultant (Fixed-term contract)
Molton Brown —Bishop's Stortford
- Overtime
- Social media management
- Customer service
- Data analysis skills
Quick apply
Funeral Manager
Daniel Robinson & Sons —Waltham Abbey
- £28,000 - £40,000 a year
- Full-time
- Management
- Heavy lifting
- Supervising experience
- Health & wellbeing programme
- Bereavement leave
Quick apply
14d
Conference and Banqueting Assistant Manager - Maternity Cover
Manor of Groves Hotel —Sawbridgeworth
- Computer literacy
- Hotel
- Bachelor's degree
- Employee discount
Quick apply
8d
Responsible Individual
CCK consultancy —London
- From £300 a day
- Part-time
- Management
- In-person
- Leadership
Quick apply
Head of Education, Skills and Work - Non-Operational
Ministry of Justice —Hemel Hempstead
- £50,001 - £60,001 a year
- Full-time
- Hybrid work
- English
- Education
- Presentation skills
- Annual leave
14d
Night Operations Controller
BM Coaches and Rental Ltd —Greenford
- Up to £44,000 a year
- 12 hour shift
- Driving
- In-person
- Free parking
Quick apply
Sales Administrator
New Era Fuels —Harlow
- £26,437 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Annual leave
- Referral programme
Quick apply
2d
Grants Enquiry Advisor
Motability Foundation —Harlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
8d
Scott Dunn Private - Private Travel Manager
Scott Dunn —London
- Hybrid work
- Sales
- Travel
- Computer networking
- Annual leave
- Employee discount
6d
Conference and Banqueting Assistant Manager
Manor of Groves Hotel —Sawbridgeworth
- £28,000 - £29,640 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
14d
Senior Housing Manager
Pinnacle Group —London
- £39,000 - £41,000 a year
- Customer service
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Compliance and Lifecycle Manager
Equans —Barnet
- Full-time
- Annual leave
- Employee assistance programme
13d
Security Operations Manager
Trojan Security —Loughton
- Up to £40,000 a year
- Full-time
- Management
- First Aid Certification
- Travel
- Free parking
Quick apply
3d
Senior Manager Medical Information
Vertex Pharmaceuticals —Paddington
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- In-person
Assistant Manager
Five Guys UK —Harlow
- Up to £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme

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complaints manager jobs near harlow, ess

General Manager – Eddie's Doggy Daycare

Eddies Doggy Daycare Ltd
Broxbourne

Quick apply

Job details

Full-time
£38,000 - £40,000 a year

Qualifications

Hospitality
Driving Licence
Management
Customer service
Profit & loss
Animal care
Human resources
QuickBooks
Organisational skills
Time management

Full job description

General Manager – Eddie's Doggy Daycare (Essex/Herts)
£38,000–£40,000 + profit-linked bonus

Eddie's Doggy Daycare is a well-established, profitable business , 12 years trading, a team of ten, a ten-van collection fleet serving West Essex and East London, currently operating across two centres with plans to consolidate into a single expanded operation.

This is a genuine General Manager role . The business is entering its next chapter: strengthening its management team and reshaping the operation for long-term growth.

You'll run the whole business with full delegated authority, people, operations, customer experience, and the P&L. Reporting to the owner through weekly KPIs and a monthly business review. You'll help shape what the next version of this business looks like, backed by fully documented systems (a complete operations manual, SOPs, and training programmes) and an owner who wants to delegate.

If you're an experienced manager who's been ready to run the show , this is that role.

What you'll own

The team. Lead, develop, recruit, and hold accountable a team of ten, including site management. The full employee lifecycle sits with you, and building the management layer beneath you is your first major project. This is the heart of the role.
The P&L. Budgets, revenue targets, pricing input, and cost control, working with our accounts team. Your bonus is tied directly to the profit you influence.
The operation. Day-to-day running of the centres and the van collection fleet, delivered through your site teams. You lead the operation rather than being another pair of hands in it.
Compliance and welfare. Full accountability for animal welfare licensing conditions, health and safety, and risk.
The customer. Retention, service standards, complaint resolution, and working with our marketing partners to drive growth.

About you

Solid management experience in a people-heavy operation — hospitality, childcare, leisure, retail, or animal care — where you've run a team and carried real responsibility for results. You may be a strong deputy, centre manager, or ops manager ready for the full GM seat.
A genuine people leader: you build accountable teams, have the difficult conversations early, and develop the people under you.
Hungry for real autonomy — you've delivered without close supervision before.
Energised by building and improving, not just maintaining.
Passionate about dogs and uncompromising on welfare standards.
Full UK driving licence (occasional van cover in emergencies only).
Level 3 Animal Management qualification a bonus, not a requirement.

What we offer

Full operational control of a profitable, with 12 years of trading history and real growth headroom .
£38,000–£40,000 base plus a profit-linked bonus.
Free daycare for your own dog, and a team that genuinely loves the work.

To apply, send your CV along with short answers (a paragraph each is plenty) to the following four questions:

Tell us about a time you ran an operation where the senior leadership wasn't present day-to-day. What did you change without being asked, and what happened?
Describe the most difficult people-management situation you've handled — a underperformer, a conflict, or a formal process. How did you approach it, and how did it end?
Give an example of a decision you made using numbers — costs, revenue, staffing levels, or margins. What did the data tell you, and what did you do about it?
Why does running a business like this — dogs, vans, a small close-knit team — appeal to you at this point in your career?

Job Type: Full-time

Pay: £38,000.00-£40,000.00 per year

Experience:

management: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in harlow, ess

General Manager – Eddie's Doggy Daycare

Operations Manager

Team Manager Leaving Care

Operations and Complaints Manager

Contracts Manager

Customer Experience & Operations Consultant (Fixed-term contract)

Funeral Manager

Conference and Banqueting Assistant Manager - Maternity Cover

Responsible Individual

Head of Education, Skills and Work - Non-Operational

Night Operations Controller

Sales Administrator

Grants Enquiry Advisor

Scott Dunn Private - Private Travel Manager

Conference and Banqueting Assistant Manager

Senior Housing Manager

Compliance and Lifecycle Manager

Security Operations Manager

Senior Manager Medical Information

Assistant Manager

I want to receive the latest job alerts for complaints manager in harlow, ess

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