Service delivery manager Work, Jobs in Hellesdon, Nfk (with Salaries)

Regional Head of Supported Living Operations
Sanctuary Group —Norwich
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
10d
WROL Operations Support Manager
Anglian Water Services Ltd —Norwich
- £50,000 a year
- Full-time
- Management
- Communication skills
11d
Delivery Driver
LKQ Corporation —Norwich
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
6d
People Assistant
Norwich City Council —Norwich
- £29,540 - £32,061 a year
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
13d
NNUH Service Delivery Manager
Genmed.me Limited —Norwich
- From £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Engineering
- Annual leave
- Sick pay
Quick apply
4d
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £40,000 a year
- Customer service
- Leadership
Quick apply
Horticulture Department Supervisor
Cherry Lane Retail Centres —Norwich
- £28,413 a year
- Weekend availability
- In-person
- Hand tools
- Store discount
- Employee discount
Quick apply
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Norwich
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Service Delivery Driver
Johnsons Workwear Ltd —Fakenham
- £30,000 - £31,000 a year
- Full-time
- Health & wellbeing programme
Quick apply
6d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Norwich
- Weekend availability
- Oracle
- Salesforce
- English
Multi Drop Van Driver - Norwich
Dormole —Norwich
- Full-time
- Microsoft Outlook
- Driving
- Computer skills
- Employee assistance programme
6h
Mousehold Heath Warden
Norwich City Council —Norwich
- £32,597 - £35,412 a year
- Customer service
- Communication skills
- Annual leave
NIDAS Assistant Service Manager
Leeway Domestic Violence & Abuse Services —Norwich
- £36,793 a year
- Full-time
- Public speaking
- Microsoft Office
- Supervising experience
Quick apply
Programme Manager (Youth Offer & Community)
Right to Succeed —Great Yarmouth
- £40,736 - £44,056 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
6d
Restaurant Manager
Norfolk Food Hall Ltd —Norwich
- £32,000 - £37,500 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
Quick apply
Heading Home Practitioner
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Gym membership
National Security Operations Room Relief
Mitie —Norwich
- £17.51 an hour
- Full-time
- Employee discount
Customer Service Adviser-Mortgages
Haysto —Norwich
- £25,774 - £31,000 a year
- Full-time
- In-person
Quick apply
Recruitment Lead
Norwich City Council —Norwich
- £36,363 - £39,152 a year
- Hybrid work
- Management
- Microsoft Office
- Organisational skills
- Annual leave
13d
AUM : Learning, Skills & Employment - HMP / YOI Norwich
Ministry of Justice —Norwich
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
4d

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Regional Head of Supported Living Operations

Sanctuary Group -
Norwich

Quick apply

Job details

Full-time
£71,155.30 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Project management
Continuous improvement
Driving
Relationship management
Financial management
Leadership

Full job description

Regional Head of Operations

East Region (covering Cambridgeshire, Norfolk, Suffolk, Essex, Kent, and North & East London, with regular travel to our Worcester Head Office)

£71,155.30 per annum plus Car Allowance of £9,800.73 per annum

37.5 hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Regional Head of Operations to our East region. This is a fantastic opportunity for an experienced leader with significant experience within supported living services, including the delivery of housing-related support, homelessness services, tenancy management and tenancy sustainment.

You’ll be part of a compassionate, community-focused team that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive and feel valued. We’ll support you with the tools, training and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, helping colleagues thrive both personally and professionally while delivering outstanding outcomes for our customers and communities.

Your role

Support the strategic development and implementation of high-quality supported living services, ensuring services meet customer, organisational, and financial needs while maintaining long-term sustainability.
Provide effective leadership across supported living services within the region, promoting a positive organisational culture, safe working practices, and a high-performance environment.
Coach, guide, and support Area Service Managers to deliver service improvements, successful transformations, new service implementations, and organic business growth.
Ensure compliance with all legislative, regulatory, and governance requirements, minimising risk and maintaining safe, secure, and high-quality services.
Monitor and audit service performance against contractual obligations and key performance indicators (KPIs), identifying areas for improvement and driving corrective actions.
Oversee the financial performance of regional services, including budget setting, monitoring, and cost management to ensure sustainable operations.
Analyse and communicate emerging trends, customer needs, behaviours, and market insights to support strategic planning and future service development.
Build and maintain effective relationships with senior internal and external stakeholders, providing reports and presentations to inform decision-making and regulatory compliance.
Lead recruitment, performance management, and staff development activities to ensure a skilled, engaged, and high-performing workforce.
Lead and contribute to strategic programmes, projects, and initiatives that support organisational objectives, values, and continuous improvement.

Your skills

Relevant degree, management qualification, or equivalent experience
CIH Level 5 qualification (or willingness to attain)
Full UK driving licence
Extensive knowledge of supported living services, legislation, and regulatory requirements including CQC and Ofsted
Proven experience delivering service improvements, business growth, and cost-effective operations
Strong commercial, tendering, budgeting, and financial management skills
Experience working successfully within a regulated environment
Excellent stakeholder engagement and relationship management skills
Strong project management and people leadership experience
Ability to drive performance, change, and continuous improvement within services

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

Company-paid life insurance

Parental leave arrangements and annual leave purchase scheme

Company-funded training and ongoing career development opportunities

Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangement

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

We can only accept applications from individuals with the right to work in the UK.

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Internal candidates should apply via their internal careers account.

We may close this advert early, so please apply as soon as possible

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Quick apply

Refine Your Search

service delivery manager jobs in hellesdon, nfk

Regional Head of Supported Living Operations

WROL Operations Support Manager

Delivery Driver

People Assistant

NNUH Service Delivery Manager

Customer Service Manager - Rackheath

Horticulture Department Supervisor

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Service Delivery Driver

Delivery Partner Manager, UKIE DPM

Multi Drop Van Driver - Norwich

Mousehold Heath Warden

NIDAS Assistant Service Manager

Programme Manager (Youth Offer & Community)

Restaurant Manager

Heading Home Practitioner

National Security Operations Room Relief

Customer Service Adviser-Mortgages

Recruitment Lead

AUM : Learning, Skills & Employment - HMP / YOI Norwich

I want to receive the latest job alerts for service delivery manager in hellesdon, nfk

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