Capacity manager Work, Jobs in Helmshore, Lan (with Salaries)

Sales Support Team Leader (Health Insurance)
Brown & Brown Insurance —Darwen
- Full-time
- CRM software
- Microsoft Office
- Supervising experience
- Employee stock purchase plan
Quick apply
6d
Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Pastoral Manager
Salford City Academy —Manchester
- £30,138 - £38,321 a year
- School
8d
Operations Manager
Quarrybank Group —Cheadle
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
Quick apply
9d
U.S. Market Expansion – Outbound Sales Support
Precision Media Group —Manchester
- From £525 a week
- Hybrid work
- CRM software
- Business development
Quick apply
14d
Capacity & Planning Manager
Smurfit Westrock —Stalybridge
- Full-time
- Computer literacy
- Data analysis skills
- Continuous improvement
- Annual leave
Assistant Central Operations Manager
Edu-Lettings UK Ltd —Bolton
- £26,500 - £27,100 a year
- Weekend availability
- Travel
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
2d
Area Property Operations Manager
Ministry of Justice —Accrington
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Mentoring
- Contracts
- Annual leave
- Employee discount
3d
Regional Operations Manager
Evri —Bolton
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
6d
Director - Further Education and Post-16 Reform
Department for Education —Sheffield
- £105,000 a year
- Full-time
- Presentation skills
- Budgeting
- Leadership
5d
Professional Services Director
M. Saraiva Professional Services Ltd. —Bradford
- £82,000 - £102,000 a year
- Full-time
- CRM software
- Writing skills
- Microsoft Office
Quick apply
13d
External Scheduling Manager
Safran —Burnley
- Full-time
- Hotel
- Analysis skills
- Continuous improvement
- Flexitime
- Work from home
Operational Support Officer
HM Courts & Tribunal Service —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
9d
HubSpot Manager
Focus Group —Swinton
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
IT Service Delivery Manager
Bensons for Beds —Accrington
- Monday to Friday
- Analysis skills
- Continuous improvement
- Travel
13d
Associate Strategic Growth Manager
GMCA —Manchester
- £60,339 - £65,483 a year
- Hybrid work
- Project management
- In-person
- Communication skills
Senior Resource Manager
Clio —Manchester
- £64,900 - £87,900 a year
- Full-time
- Data analysis skills
- Analysis skills
- Training & development
- Life insurance
8d
Team Leader - Bolton Crown Court
HM Courts & Tribunal Service —Bolton
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
7d
Director of Engineering & Industrial Operations
SICCO Engineering & Industrial Solutions Ltd —Manchester
- £95,000 - £125,000 a year
- Full-time
- Continuous improvement
- Team management
- In-person
- Free parking
- Flexitime
Quick apply
9d
Operations Manager
JES Joinery Ltd t/a JSJ Uk —Preston
- £46,000 - £56,000 a year
- Full-time
- Project management
- Recruiting
- In-person
- Free parking
Quick apply
13h

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Sales Support Team Leader (Health Insurance)

Brown & Brown Insurance
Darwen

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Employee stock purchase plan
Company pension
Company events
Private medical insurance

Qualifications

CRM software
Financial Conduct Authority guidelines
Sales support
Operations management
Stakeholder collaboration
Stakeholder liaison
GCSE
Coaching
Mentoring junior staff
UK GDPR
Process improvement
Microsoft Office
General Data Protection Regulation (GDPR)
Supervising experience
Compliance management
Quality assurance
Team management
Client services
Quality control
Mentoring
Organisational skills
Customer support
Professional development mentoring
Training & development
Leadership
Internal quality assurance

Full job description

Job Title: Sales Support Leader

Location: Darwen

Salary: Negotiable

The Sales Support Team Leader is responsible for the day-to-day leadership, performance and quality management of a Sales Support Team, ensuring the delivery of a first-class administrative and client support service to the sales function.

Reporting to the Operations Manager, this role combines hands-on technical expertise with people leadership, workload management, and quality assurance, acting as a key operational bridge between front-line delivery and operational management.

The role requires close collaboration with consultants, insurers, & internal stakeholders to ensure that all sales support activity is delivered accurately, compliantly and in line with agreed service standards, operational KPIs and FCA regulatory requirements.

A Team Leader will also maintain a small client portfolio to support our sales teams in delivering a professional client service and the administration of products across our commercial and/or consumer health, protection and wellbeing insurance ranges and/or workplace pension offering.

Key Responsibilities & Accountabilities

Leadership & People Management

Provide day-to-day leadership and supervision of the Sales Support Team, ensuring tasks are allocated effectively and deadlines are met.
Act as line manager for Sales Support Administrators, including regular 1:1s, performance feedback and absence management.
Coach, train and mentor team members, supporting their ongoing development and progression.
Deputise for the Operations Manager where required on Sales Support–related matters.
Act as a positive role model, promoting professional standards, collaboration and accountability.

Operational Delivery & Quality Management

Oversee the accurate and timely processing of new business, renewals and mid-term adjustments across applicable product lines.
Implement and maintain peer review and quality assurance checks, addressing errors, trends and training needs.
Monitor team workloads, capacity and productivity, escalating risks or resource pressures as appropriate.
Support the Operations Manager with the monitoring of operational KPIs, SLAs and service standards.

Client, Consultant & Stakeholder Support

Act as the primary escalation point for complex or sensitive sales support queries from Consultants, Clients and Insurers.
Maintain strong working relationships with internal and external stakeholders to ensure smooth service delivery
Represent the Sales Support function professionally at meetings and internal forums when required.

Compliance, Controls & Best Practice

Ensure all activity complies with FCA regulations, Treating Customers Fairly principles and internal policies.
Handle customer and business data in accordance with GDPR and data protection requirements.
Identify process improvements and efficiencies and work with the Operations Manager to implement best practice.
Support the development and embedding of documented procedures and training materials.

General Responsibilities

Maintain a safe and organized working environment.
Undertake any other reasonable duties as requested by the Operations Manager, Directors or senior leadership team.

Key Skills & Competencies

Proven experience in a senior sales support or team supervisory role.
Strong operational knowledge of at least 1 product area (Group Risk / Health Insurance / Private Medical Insurance) with a commitment to develop knowledge in additional product areas.
Demonstrable leadership, coaching and people management skills.
Excellent organizational skills with the ability to manage competing priorities.
High levels of accuracy and attention to detail.
Confident communicator with strong written and verbal skills.
Proactive problem solver with the ability to identify and implement improvements.
Ability to work under pressure while maintaining service quality.
Strong working knowledge of company systems, CRM platforms and Microsoft Office.

Responsible For:

Sales Support Team performance and day-to-day delivery.
Quality assurance and workload management within Sales Support.
Company laptop and associated equipment.

Qualifications

Educated to GCSE standard or equivalent, including passes in Mathematics and English.
Attained or a willingness to study for relevant professional qualifications.

For more information please apply online or contact Dan Hurley.

Benefits:

Company events
Employee stock purchase plan
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

capacity manager jobs in helmshore, lan

Sales Support Team Leader (Health Insurance)

Operations Manager Niche and DER

Pastoral Manager

Operations Manager

U.S. Market Expansion – Outbound Sales Support

Capacity & Planning Manager

Assistant Central Operations Manager

Area Property Operations Manager

Regional Operations Manager

Director - Further Education and Post-16 Reform

Professional Services Director

External Scheduling Manager

Operational Support Officer

HubSpot Manager

IT Service Delivery Manager

Associate Strategic Growth Manager

Senior Resource Manager

Team Leader - Bolton Crown Court

Director of Engineering & Industrial Operations

Operations Manager

I want to receive the latest job alerts for capacity manager in helmshore, lan

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