Support technician Work, Jobs in Hermitage, Brk (with Salaries)

Assembly Technician & Technical Support
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
8d
CAD Technician
David Harber Ltd —Didcot
- £36,000 - £38,000 a year
- Temporary
- CAD
- Engineering
- Project management
Quick apply
9d
Senior IT Support Technician
EWSI services Ltd —Reading
- £31,000.00 - £39,745.42 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
11d
Laboratory Technician (Sports, Science & Nutrition)
Oxford Brookes University —Headington
- £32,080 - £34,610 a year
- Full-time
- Laboratory experience
- University
- Bachelor's degree
- Annual leave
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
Service Technician
Snows Group —Newbury
- £37,000 - £52,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Biomaterials Laboratory Technician
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Full-time
- Laboratory experience
- SharePoint
- IT
- Annual leave
- Employee assistance programme
Customer Support Technician
Ricoh —Reading
- Communication skills
Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
Laboratory Technician
University of Oxford —Oxford
- £28,437 - £32,108 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Maths
Audio Visual Support Technician (Remote)
AVI-SPL —Farnborough
- Full-time
- Remote
- Customer service
- Windows
- Organisational skills
- Annual leave
14d
Diagnostic Technician
Martins Volkswagen Camberley —Camberley
- £38,000 - £45,000 a year
- Full-time
- Maintenance
- Power tools
- In-person
- Free parking
- Employee discount
Quick apply
Senior Occupational Health Advisor
Optima Health —Reading
- Up to £47,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Case management
- Communication skills
- Paid training
- Annual leave
Measurement Science Apprentice
Diamond Light Source —Didcot
- £17,395 - £23,004 a year
- Full-time
- Microsoft Office
- Computer skills
- Annual leave
- Flexible schedule
Technician [Signalling Maintenance]
Network Rail —Reading
- £45,669 a year
- Weekend availability
- Hybrid work
- Maintenance
- IT
- Leadership
- Employee discount
11d
Diagnostic Technician
Marshall Motor Group —Reading
- £47,564 a year
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Mechanical Facilities Technician
MRC - Mary Lyon Centre —Harwell
- £33,419 - £37,582 a year
- Overtime
- In-person
- Free parking
- Annual leave
Engineering Support Technician Apprentice
Surface Technology International —Hook
- Full-time
- Employee discount
Quick apply
Senior Revit Technician Fit-Out Design
Oakley Food Projects —Winnersh
- £60,000 - £70,000 a year
- Full-time
- Schematics
- CAD
- Construction experience
- Free parking
Quick apply
10d

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Assembly Technician & Technical Support

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
8 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

support technician jobs in hermitage, brk

Assembly Technician & Technical Support

CAD Technician

Senior IT Support Technician

Laboratory Technician (Sports, Science & Nutrition)

IT Support Technician

Service Technician

Biomaterials Laboratory Technician

Customer Support Technician

Junior Helpdesk Support Technician

Infrastructure Technician

Laboratory Technician

Audio Visual Support Technician (Remote)

Diagnostic Technician

Senior Occupational Health Advisor

Measurement Science Apprentice

Technician [Signalling Maintenance]

Diagnostic Technician

Mechanical Facilities Technician

Engineering Support Technician Apprentice

Senior Revit Technician Fit-Out Design

I want to receive the latest job alerts for support technician in hermitage, brk

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