Full time Work, Jobs in Hertfordshire (with Salaries)

CYP Phone Support Specialist – Temp (6-month Fixed term contract) - Remote
CareADHD —London
- £26,000 - £30,000 a year
- Full-time
- Remote
- Organisational skills
- Communication skills
Quick apply
1h
MULTIFUNCTIONAL SALES ASSOCIATE (40 Hours, King´s Rd.)
Mango —London
- Full-time
- Sales
- Employee assistance programme
- Employee discount
6d
Income Customer Service Officer
Wandle Housing Association Limited. —London
- £39,167 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
5d
Warehouse Assistant
Palace Skateboards —Ponders End
- £25,000 - £27,000 a year
- Weekend availability
- Heavy lifting
- Warehouse experience
- In-person
- Store discount
- Employee discount
Quick apply
4h
Retail Sales Advisor - Stevenage
Oak Furnitureland —Stevenage
- £47,035 - £51,788 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Library Assistant
Hertfordshire County Council —Stevenage
- £25,185 - £26,403 a year
- Full-time
- Customer service
- English
- Microsoft Office
Transport Planner – Tipper Fleet
kane Haulage Ltd —St Albans
- £30,000 - £40,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Free parking
Quick apply
HR Administrator
P W GATES DISTRIBUTION LTD —Welwyn Garden City
- £26,500 - £27,500 a year
- Full-time
- Microsoft Outlook
- Human resources
- In-person
- Free parking
- Annual leave
Quick apply
8d
Junior Sales Assistant
BlackWolf Marketing —London
- £500 - £1,000 a week
- Weekend availability
- Customer service
- English
- Driving
- Flexible schedule
Quick apply
1d
GXO Vacancies
London Luton Airport —Luton
- Full-time
- Warehouse experience
- Annual leave
- Employee assistance programme
Assessment Coordinator
Community Led Initiatives —Luton
- £26,227.50 - £28,285.00 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
13d
Receptionist and Hospitality Assistant
Rapport —London
- £36,000 a year
- Full-time
- Employee assistance programme
8d
Trainee Buyer / Admin Assistant
Kustom Clothing Ltd —Hitchin
- £26,000 - £28,000 a year
- Full-time
- English
- In-person
- Communication skills
Quick apply
Warehouse Operative
CITY ELECTRICAL FACTORS LTD —Chesham
- £28,089 a year
- Full-time
- Heavy lifting
- Forklift
- Warehouse experience
- Employee discount
Quick apply
7d
Stocktaker - Luton
nGeneration —Luton
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
DVLA Enforcement Officer
Penham Excel Limited —Dunstable
- From £25,300 a year
- Full-time
- Hybrid work
- Writing skills
- Driving
- IT
Quick apply
Medical Receptionist/Secretary
Whitwell Surgery —Hitchin
- £24,851.23 - £25,418.21 a year
- Customer service
- Administrative experience
- Front desk
- Free parking
Quick apply
14d
Administrative Assistant
Queen's Park Studios —London
- £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
1d
Administrator
001Ltd —St Albans
- £24,420 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Sales Executive
Sealane Freight Ltd —St Albans
- From £40,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick apply

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CYP Phone Support Specialist – Temp (6-month Fixed term contract) - Remote

CareADHD
London

Quick apply

Job details

Full-time | Fixed term contract
£26,000 - £30,000 a year
1 hour ago

Benefits

Company pension
Private medical insurance

Qualifications

Organisational skills
Communication skills

Full job description

CYP Phone Support Specialist – Temp (6-month Fixed term contract)

Salary: £26,000–£30,000(full time equivalent) depending on experience

Location: Remote (UK only -with visits to our Canary Wharf office for training, development, and team meetings)

Hours: Full-time, Monday–Friday

Team: Children & Young People (CYP) Client Success

Reporting to: Head of Client Services for CYP

Please note: You will be required to attend an in-person training day at our Canary Wharf office on your first day of employment.

✨Join Us at The Centre for ADHD Research and Excellence: Shaping the Future of Accessible Healthcare✨

At Care ADHD, we're on a mission to make ADHD care more accessible, compassionate and easier to navigate for children, young people and their families. Our Under 18s Service supports families through what can often feel like an overwhelming journey. We know that behind every phone call is a parent seeking answers, a young person looking for support, or a family simply trying to understand what happens next. That's why experience matters just as much as efficiency.

We're looking for experienced Phone Support Specialist Temp to join our growing CYP Experience Hub. You'll be one of the first voices families hear when they contact us, helping them feel informed, reassured and supported, even during difficult conversations.

This is a frontline contact centre role in a busy, fast-paced environment. You'll need to be comfortable managing a high volume of calls whilst maintaining empathy, professionalism and attention to detail.

Why Work With Us?

You'll be joining an ambitious and rapidly growing healthcare organisation at an exciting point in our journey.

You'll become part of a team who genuinely care about each other and the people we support. We celebrate wins together, learn from challenges, and never lose sight of why we're here.

You'll have the opportunity to help shape a developing service, influence how families experience ADHD care, and grow your own career as we continue to expand.

What You’ll Be Doing.

Answering a high volume of inbound calls from parents, carers and young people.
Providing clear, compassionate and accurate information about the ADHD pathway.
Managing sensitive conversations with professionalism and empathy.
De-escalating frustrated or distressed callers and helping them feel heard and supported.
Following up on queries and ensuring families aren't left without updates.
Logging call outcomes accurately across multiple systems including Front, EMIS and Aircall.
Escalating safeguarding concerns and urgent issues appropriately.
Working closely with colleagues across the CYP Experience Hub and Clinical Care Hub.
Supporting service improvements by identifying recurring themes and opportunities to improve the patient experience.
Adapting to changing priorities and contributing positively to a growing service.

What We’re Looking For

At least 2 years' experience working in a busy frontline contact centre or high-volume phone environment.
Experience managing a high volume of inbound calls whilst maintaining quality and professionalism.
Excellent verbal and written communication skills.
Experience handling difficult, emotional or complex conversations.
Strong organisational skills and attention to detail.
Confidence using multiple systems simultaneously.
Ability to remain calm, resilient and solution-focused under pressure.
A genuine passion for delivering outstanding service.

✨Bonus Points:

Previous experience within healthcare, mental health or other high-empathy environments.
Experience using systems such as EMIS, Front, Aircall or similar platforms.
Understanding of ADHD or neurodevelopmental services.

What We Value

Care is at the heart of who we are - in how we support patients, and in how we treat each other as colleagues. We believe the way we show up for each other is just as important as what we do. Skills matter, but it’s our mindset and behaviours that protect the supportive culture we’ve built, and help us thrive together. We value:

Kindness - treating colleagues, partners, and everyone we support, with respect and care.
Transparency - being open and honest so that trust can grow.
Reflection - pausing to learn from experience and improve together.
Growth mindset - always welcoming feedback and challenges as opportunities to develop.
Accountability - taking ownership of our actions and outcomes, not to assign blame, but to learn, adapt, improve, and move forward.
Solution-seeking - focusing on constructive ways forward, even when things are tough.
Collaboration - sharing ideas, supporting one another, and celebrating collective success.

What You Can Expect from Us

Competitive salary
Work remotely from anywhere in the UK
Team get-togethers
33 days holiday (including UK public holidays)
A paid day off on your birthday
Office equipment when you join
Pension contribution
Be part of one of the UK’s most ambitious Health Tech start-ups with plenty of room for growth

️Our Hiring Process

We aim to make our hiring process straightforward and supportive.

Stage 1: Application and screening questions

Stage 2: Short screening interview with our Talent Team

Stage 3: Competency-based interview with our Head of Client Services, including a call-handling scenario

Stage 4: Offer and onboarding

We aim to keep the process straightforward, supportive and respectful of people’s time

Beyond the benefits, you’ll find a team that celebrates wins, learns from challenges, and genuinely looks out for one another.

Apply with Confidence

Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If you believe you’re a great fit but don’t meet every single requirement, we encourage you to apply!

At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.

Closing date - 15th July 2026 (may close earlier due to volume of applications)

Company Overview

At CARE ADHD, we're revolutionising private healthcare by making ADHD assessments and treatment more affordable and accessible to those who need it. Our client-centred approach, combined with lean methodology and a focus on continuous improvement, drives our commitment to excellence. We embrace an innovative mindset, encouraging rapid learning and adaptation through our 'fail fast' ethos. With ambitious plans to become the largest ADHD service provider outside the NHS within the next five years, we are committed to pushing boundaries and fostering innovation.

Quick apply

Refine Your Search

full time jobs in hertfordshire

CYP Phone Support Specialist – Temp (6-month Fixed term contract) - Remote

MULTIFUNCTIONAL SALES ASSOCIATE (40 Hours, King´s Rd.)

Income Customer Service Officer

Warehouse Assistant

Retail Sales Advisor - Stevenage

Library Assistant

Transport Planner – Tipper Fleet

HR Administrator

Junior Sales Assistant

GXO Vacancies

Assessment Coordinator

Receptionist and Hospitality Assistant

Trainee Buyer / Admin Assistant

Warehouse Operative

Stocktaker - Luton

DVLA Enforcement Officer

Medical Receptionist/Secretary

Administrative Assistant

Administrator

Senior Sales Executive

I want to receive the latest job alerts for full time in hertfordshire

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