Customer success manager Work, Jobs in High Wycombe (with Salaries)

Customer Success Manager
Cube Technology IT Services Ltd —Harrow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
- Work from home
Quick apply
4d
Showroom Manager – BYD High Wycombe
ADVANCE VAUXHALL (MAIN DEALER) —High Wycombe
- £40,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
11d
National Field Operations Manager
Powerforce —High Wycombe
- £42,000 a year
- Full-time
- Management
- Presentation skills
- Annual leave
- Employee discount
Customer Liaison Officer (12m FTC)
SettleParadigm —High Wycombe
- £35,809 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Free parking
Quick apply
13d
Key Account Manager
MCFT —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Maintenance
- Travel
- Contracts
- Life insurance
- Referral programme
Quick apply
Customer Success Manager
Vtrack Solutions —Ruislip
- £26,000 - £27,000 a year
- Full-time
- Salesforce
- Analysis skills
- Driving
- Free parking
Quick apply
6d
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Account Manager - Corporate Subscriptions, Applied Research Intelligence
Wiley —Oxford
- £53,100 - £78,767 a year
- Full-time
- Sales
- Business development
- Travel
Business Development Manager
Complete Care Plus Services Ltd —Oxford
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Work from home
Quick apply
3d
Account Manager
Safetykleen —Oxford
- £32,000 - £40,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
10d
Area New & Used Car Sales Manager – Vauxhall & BYD
ADVANCE VAUXHALL (MAIN DEALER) —Slough
- £45,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Driving
Quick apply
11d
Senior Business Development Manager
PHSGroup —Middlesex
- £73,500 a year
- Sales
- Business development
- Driving
- Work from home
Business Development Manager - Software Sales
ORCA Service Technologies —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Life insurance
- Referral programme
Quick apply
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Success Team Lead
Carwow —Winnersh
- Full-time
- Hybrid work
- CRM software
- Customer service
- Analysis skills
13d
Area Sales Manager
Carrier —Abingdon
- £42,000 - £84,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Driving
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
5d
Key Account Manager
Bionic Services Ltd —Luton
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Complaints and ME’s Manager
Hillingdon Council —Uxbridge
- £53,172 - £57,402 a year
- Management
- Analysis skills
- Leadership
- Free parking
- Employee discount
5d
Senior Account Manager
AkzoNobel —Slough
- £52,900 - £75,600 a year
- Sales
- Travel
- In-person
Quick apply

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Customer Success Manager

Cube Technology IT Services Ltd -
Harrow

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
4 days ago

Benefits

Company pension
Work from home
Private medical insurance

Qualifications

Sales
Customer service
Bachelor's degree
Sales pipeline
Customer relationship management
B2B
Organisational skills
Communication skills
Time management

Full job description

Full job description

About Cube Technology

Cube Technology are a proactive and partnership driven Managed Services Provider specialising in end to end technical services and support, helping to keep our customers protected and operational 24/7, 365 days a year.

Role Overview

The role will be to grow new customers while managing and supporting an existing portfolio of customer accounts, building mutually beneficial relationships whilst developing as well as growing revenues using the Cube portfolio of services. This will involve working with the existing team to resolve issues, enabling the retention and growth of customer revenues and margins.

Location

There will be a mixture of working from our Harrow Office, home working and customer sites.

Key responsibilities will include:

Managing a portfolio of customer accounts whilst developing positive relationships and providing exceptional service
Growth and service of customer portfolio
Achievement of revenue and margin growth targets including effective pipeline and forecast management
Achievement of revenue & margin growth targets on a Monthly, Quarterly and Annual basis
Achieve appropriate targeted business mix
Identify opportunities to grow business within client base
Engage with customers with regular calls and face to face conversations
Excellent communication with other departments in the organisation in order to facilitate client requests

Skills & Experience

The successful candidate should have:

Solid communication skills including verbal, written and active listening.
Strong understanding of B2B Customer Services
Understanding of sales cycles, pipeline management.
Understanding of commercials to maintain and grow revenue in line with targets.
Building and maintaining effective long-term relationships with clients
Ability to work effectively and multitask within a busy fast paced office environment.
Customer service skills to effectively and efficiently support clients.
Manage workload effectively to meet client requirements without constant supervision.
Demonstrate ability to evaluate and balance individual workloads through effective time management, prioritisation, and organisational skills.
A self-starter who uses initiative to drive results independently and thrives in a fast-paced, client-focused environment.

The successful candidate must have the following experience:

1-5 years’ experience within B2B Management roles
or
3-7 years’ of relevant Technical Customer Services experience working for an MSP partner

Location

This role will require some UK based travel to visit client locations. Additionally, the role will be a mixture of periodically working from our head office in Harrow and remote working.

Benefits

Air-conditioned offices with shower facilities
Career progression with personal development plans
Funded training opportunities
Company pension

Job Type: Full-time

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Private medical insurance
Work from home

Application question(s):

Have you got right to work in the UK - full time?
Have you worked in IT Industry as a Customer Success Manager before?

Education:

Bachelor's (preferred)

Experience:

Customer relationship management: 5 years (required)

Location:

Harrow HA1 4HX (preferred)

Willingness to travel:

25% (preferred)

Work Location: Hybrid remote in Harrow HA1 4HX

Quick apply

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customer success manager jobs in high wycombe