Hotel assistant Work, Jobs in Himley, Sts (with Salaries)

Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
2d
Receptionist - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.19 an hour
- Part-time
- Customer service
- Hotel
- Hotel experience
- Free parking
- Employee discount
Quick apply
3d
Maintenance Assistant (Full Time, Permanent)
Apollo Hotel —Birmingham
- From £27,000 a year
- Full-time
- Maintenance
- English
- Hotel
- Free parking
- Employee discount
Quick apply
3h
Receptionist Team Member
Warner Leisure Hotels —Studley
- £8.50 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
Receptionist
HotelBiz —Lichfield
- From £12.81 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
- Free parking
Quick apply
22h
Guest Services Assistant - Zero Hours
The Belfry —Sutton Coldfield
- £12.71 - £13.17 an hour
- Part-time
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
3d
Guest Services Assistant - Zero Hours
The Belfry Hotel & Resort —Sutton Coldfield
- £12.71 - £13.17 an hour
- Weekend availability
- Maintenance
- Hotel
- Hotel experience
- Free parking
- Health & wellbeing programme
Quick apply
4d
Guest Service Assistant
Staybridge Suites Birmingham —Birmingham
- From £13.21 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Front of House Assistant/Receptionist
Ramada Hotel —Telford
- £12.71 an hour
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
7d
Food and Beverage Assistant - Part-time
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Restaurant
- Employee stock purchase plan
- Annual leave
F&B Assistant - Casual
Radisson Hotel Group —Birmingham
- Part-time
- Hotel
- IT
- Communication skills
- Employee discount
Quick apply
Receptionist
Forest of Arden Hotel & Country Club —Birmingham
- £13 an hour
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
F&B Assistant
Lea Marston Hotel —Sutton Coldfield
- Up to £12.80 an hour
- 8 hour shift
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Hotel Receptionist
Marston's Pubs —Redditch
- Up to £12.71 an hour
- Hotel
- Computer skills
Quick apply
Kitchen Assistant
Farmhouse Inns - BRA_102 —Oldbury
- Full-time
- English
- Employee assistance programme
- Employee discount
Quick apply
1d
Casual Food and Beverage Assistant
Hilton —Birmingham
- £12.71 an hour
- Part-time
- Bar
- Restaurant
Bar Assistant - Marco Pierre White Steakhouse
Manor Hotel Solihull, Marco Pierre White Steakhouse Bar & Grill —Exhall
- Part-time
- Hospitality
- Bar
- Customer service
- Free parking
Quick apply
8d
Casual Bar Assistant
HandPickedHotels —Sutton Coldfield
- £13 an hour
- Bar
- Hotel
- IT
Food & Beverage Assistant
Mercure Telford Centre Hotel —Telford
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee assistance programme
Guest Service Assistant Food & Beverage
Park House Hotel —Shifnal
- £11.00 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Hotel
- Employee assistance programme
- Flexible schedule
Quick apply

I want to receive the latest job alerts for hotel assistant in himley, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Sales & Reservations Assistant

Johnsons Coaches
Henley in Arden

Quick apply

Job details

Permanent | Full-time
£13.39 an hour
2 days ago

Benefits

On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Sales
Customer service
Computer literacy
Staff training
Organisational skills

Full job description

About Johnsons: Johnsons is committed to providing customers with a wide range of high-quality, friendly travel services through an efficient, well-trained and highly motivated team.

Role Overview: We are looking for a friendly, organised and customer-focused Sales & Reservations Assistant to join our busy Sales & Reservations Team. Reporting to the Sales & Reservations Manager, you will be one of the first points of contact for customers enquiring about holidays and day trips, whether in person, by telephone, by post or by email. This is a varied and rewarding role for someone who enjoys helping customers, working accurately and contributing to a successful team.

Key Responsibilities:

Customer Service and Sales

Answer incoming calls professionally, respond to customer enquiries and transfer calls to the appropriate department when required.
Welcome and assist customers visiting the office, providing helpful information on holidays, day trips and related services.
Support customers and travel agents with holiday and day trip bookings from initial enquiry through to confirmation.
Offer suitable alternative tours, dates or options when a customer’s first choice is unavailable.
Contribute to team sales targets by delivering excellent service and identifying opportunities to meet customer needs.

Bookings, Payments and Administration

Process bookings accurately using the company’s reservation systems, ensuring all customer and booking details are recorded correctly.
Prepare and issue confirmations, invoices and relevant customer documentation.
Process payments, including card, cheque, cash and gift voucher payments, and record information accurately for the Accounts Department.
Monitor outstanding balances, follow up overdue payments and deposits politely and professionally.
Deal with bookings and payments received by post and ensure all correspondence is handled promptly.

Availability, Cancellations and Supplier Liaison

Check availability and maintain accurate reservation information.
Liaise with hotels to request additional rooms, confirm facilities and support customer requirements.
Manage reservation lists following cancellations and contact customers where suitable places become available.
Handle day trip and holiday cancellations in line with company procedures, including charges, forms and customer correspondence.
Pass any confirmed holiday changes, amendments or cancellations to the Sales & Reservations Manager for action where required.

General Office Support

- Send brochures by post when requested and update customer mailing information accurately.

- Carry out general office administration, including filing, photocopying, monitoring messages and managing daily post.

- Maintain supplies of hotel brochures and office materials.

- Maintain customer medical forms and liaise with the insurance company where required.

- Support promotional days, evenings and familiarisation visits when requested.

- Take part in relevant training and development to support your success in the role.

- Carry out other reasonable administrative duties as required.

This list is not exhaustive, and you may occasionally be asked to carry out other reasonable duties in line with the needs of the business.

Hours of Work: Full-time position, Monday to Friday, 09:00 to 17:00, with a half-hour lunch break on a rota basis with other team members.

About You:

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable working in a busy office environment. You will be organised, accurate and confident dealing with customers by telephone, email and face to face.

Key Skills and Experience:

- A strong customer focus and commitment to delivering excellent service.

- A friendly, professional manner and confidence when speaking with customers.

- Excellent attention to detail and the ability to process information accurately.

- Good organisational skills, with the ability to prioritise tasks and manage a varied workload.

- A positive team approach, with flexibility and a willingness to learn.

- Computer literacy, including Microsoft Word and Outlook, with the ability to learn industry-specific software packages.

- Previous experience in customer service, sales, reservations or travel would be advantageous, but is not essential.

Why Join Us?

Johnsons is proud of its excellent reputation, built over many years through high standards of customer care, staff training, employee wellbeing and the quality of its services. This role plays an important part in maintaining and enhancing those standards by ensuring every customer receives friendly, efficient and professional support.

If you are enthusiastic, reliable and enjoy helping customers find the right travel experience, we would be pleased to hear from you.

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Pay: £13.39 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel assistant jobs in himley, sts

Sales & Reservations Assistant

Receptionist - Zero Hours

Maintenance Assistant (Full Time, Permanent)

Receptionist Team Member

Receptionist

Guest Services Assistant - Zero Hours

Guest Services Assistant - Zero Hours

Guest Service Assistant

Front of House Assistant/Receptionist

Food and Beverage Assistant - Part-time

F&B Assistant - Casual

Receptionist

F&B Assistant

Hotel Receptionist

Kitchen Assistant

Casual Food and Beverage Assistant

Bar Assistant - Marco Pierre White Steakhouse

Casual Bar Assistant

Food & Beverage Assistant

Guest Service Assistant Food & Beverage

I want to receive the latest job alerts for hotel assistant in himley, sts

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected