Technical support occupations Work, Jobs in Holmfield, Wyk (with Salaries)

3rd Line Support Engineer
Uptime Solutions —Town
- Full-time
- Mentoring
- Communication skills
Level 2 Helpdesk Engineer
Uptime Solutions —Town
- Full-time
- Azure
- Computer Science
- Bachelor's degree
IT Technical Support & Warehouse Operations Coordinator
Snugfort Limited —Middleton Park
- £27,000 - £28,000 a year
- Full-time
- CRM software
- Customer service
- Computer networking
- Free parking
- Employee discount
Quick apply
Tech Support
CCTVdirect —Leeds
- Computer networking
- Communication skills
Technical Support & Online Services Assistant
Integer Let's Order Food Ltd —Manchester
- From £26,000 a year
- Full-time
- Software troubleshooting
- Computer literacy
- Windows
Quick apply
8d
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Support Engineer (2nd / 3rd Line) – MSP Experience Required
Biometrics Match —Bradford
- £30,000 - £50,000 a year
- Full-time
- Azure
- System design
- Windows
- Free parking
Quick apply
ICT Technician
Bingley Grammar School —Bingley
- £29,540 - £31,022 a year
- Call to connect
- School
1d
IT Support Engineer
ITWiser LLP —Guiseley
- £26,000 - £32,000 a year
- Full-time
- Customer service
- English
- Travel
- Free parking
- Life insurance
Quick apply
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
- Flexible schedule
IT Support Coordinator
Openwork UK Ltd —Leeds
- Up to £32,500 a year
- Hybrid work
IT Support Coordinator
The Openwork Partnership —Leeds
- Up to £32,500 a year
- Hybrid work
9d
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
2nd Line IT Support Technician
Humnize —Ilkley
- £30,000 - £35,000 a year
- Continuous improvement
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Digital (IT) Service Desk Analyst
West Yorkshire Police —Bradford
- £30,333 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Annual leave
- Work from home
Quick apply
4d
Digital & AI Support Technician Apprentice
QA Apprenticeships —Rochdale
- £20,000 - £23,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- AI
- Communication skills
- Free parking
- Annual leave
IT Support Engineer
QLine IT —Killingbeck and Seacroft
- £28,000 - £30,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Employee discount
Quick apply
3d

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3rd Line Support Engineer

Uptime Solutions -
Town

Apply Now

Job details

Full-time

Qualifications

Microsoft Windows Server
Technical troubleshooting
ConnectWise
MCSA
MCSE
CCNA
Ticket management
Network infrastructure
CompTIA Network+
Ticket management systems
Mentoring
IP networking
Customer support
Network engineering
CompTIA Security+
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Intune
Help desk

Full job description

Date Opened 09/05/2025
Job Type Full time
Industry IT Services
City Cape Town
State/Province Western Cape
Country South Africa
Zip/Postal Code 7100

Job Description

About the Job

We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers.

You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer to clients. This is a hands-on role ideal for someone who thrives in a fast-paced, multi-client environment utilising skills across the Microsoft and Azure stacks, with a solid background in networking and security. Your initiative will be crucial in shaping the Service Delivery Team and providing technical guidance to other engineers on the team.

This role is to support one of our UK Clients and the hours will be in line with UK working hours. The role is fully remote.

Role Requirements

Strong communication skills and confidence dealing directly with clients and third-party vendors – providing: clear, professional communication throughout the support process; challenge where appropriate.
At least 2 years’ experience as a level 3 support engineer - ideally within a Managed Service Provider or similar multi-client environment - resolving technical issues escalated from Level 1 and 2 engineers.
Experience monitoring and solving live issues, including possible out of hours work on a support rota, to ensure system reliability and availability.
Experience supporting project delivery into BAU, including migrations, new infrastructure deployments, and cloud transitions
Advanced skills with Microsoft technologies including Microsoft 365, Azure AD, Entra, InTune, Windows Server, Active Directory, and PowerShell.
Experienced in network implementation and configuration including Fortinet and Cisco Firewalls, Switching and Wireless Access Points. Should understand expert level concepts including routing, firewall rules, secure configuration and VLAN management.

Essential criteria:

Microsoft Certifications: AZ-104, MS-100, MS-101, or legacy MCSA/MCSE
Microsoft 365 Administrator Expert
CompTIA Network+ or Security+
Cisco CCNA
Experience of using a helpdesk/ticketing system (such as ConnectWise)
Product related certifications (VMWare, Citrix, Hyper-V, SCCM, Azure, etc)
Experience of owning and managing services at a third line level, improvement plans, and developing services beyond just fixing issues
Solid understanding of core networking concepts including VLANs, DNS, DHCP, VPNs, and firewall management

Non-Technical:

Strong problem-solving skills and a proactive mindset with the ability to translate technical concepts for non-technical audiences
A commitment to continuous learning, and adaptability to stay updated with relevant technologies and methodologies.

Hours:

UK working hours (GMT/BST)
Full-time, 37.5 hours per week, worked between 08.00–18.00 Monday to Friday

What can Uptime offer you?

Access to company-funded training and development opportunities.
Cross-border collaboration with leading MSPs and our colleagues across the globe.
Learning and exposure to the latest technologies.
A workplace that’s committed to diversity, equity, inclusion, and belonging culture.
Remote working – full work- kit is supplied by us.

Apply Now

Refine Your Search

technical support occupations jobs in holmfield, wyk

3rd Line Support Engineer

Level 2 Helpdesk Engineer

IT Technical Support & Warehouse Operations Coordinator

Tech Support

Technical Support & Online Services Assistant

Technical Support Advisor 2nd Line Telco

IT Support Engineer (2nd / 3rd Line) – MSP Experience Required

ICT Technician

IT Support Engineer

IT Desktop Support

IT Support Coordinator

IT Support Coordinator

Product Specialist

2nd Line IT Support Technician

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Customer Contact Centre Advisor (Payments / Technical Support)

Service Desk Analyst

Digital (IT) Service Desk Analyst

Digital & AI Support Technician Apprentice

IT Support Engineer

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