Business services officer Work, Jobs in Hoole, Chs (with Salaries)

Stakeholder and Communications Officer
COLAS ROADS UK —Chester
- £30,000 - £35,000 a year
- Hybrid work
- Customer service
- Organisational skills
- Contracts
- Annual leave
- Employee discount
Quality & Compliance Officer
COLAS ROADS UK —Chester
- £25,000 - £32,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
11d
Project Support Officer
Coleg Cambria —Deeside
- £29,451 - £32,236 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
14d
Group Profile: POS : Physical Education Instructor (PEI) HMP Berwyn
Ministry of Justice —Wrexham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Dispute and Compensation Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Annual leave
- Employee assistance programme
Quick apply
Impact Communications Officer
Neuro Therapy Centre —Chester
- £13.30 an hour
- Part-time
- Hybrid work
- Writing skills
- Data analysis skills
- Organisational skills
- Free parking
- Flexitime
Quick apply
12d
Social Value Officer
Equans —Winsford
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Senior Customer Resolution Officer
Your Housing Group —Warrington
- £34,000 - £36,000 a year
- Full-time
- Remote
- Management
- Communication skills
- School
- Annual leave
- Employee discount
Quick apply
10d
HR Advisor
Prysmian Group —Wrexham
- Full-time
- Microsoft Office
- Continuous improvement
- Human resources
- Employee assistance programme
Security Officer
Quinplex Limited —Ewloe
- £13.21 an hour
- Part-time
- Microsoft Word
- Customer service
- Driving
Quick apply
Transport Contract Officer - Contract Management and Operations
Cheshire West and Chester Council —Ellesmere Port
Career Grade 10-12 Finance Officer / Finance Manager
Cheshire West and Chester Council —Ellesmere Port
- Continuous improvement
- Leadership
11d
ERP System Support Officer (HR/P)
Cheshire West and Chester Council —Ellesmere Port
- ERP systems
- Microsoft Office
- Human resources
12d
Probation Service Officer - Homeless Prevention Team - Cheshire
HM Prison & Probation Service —Chester
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
6d
Home Office Security Pass Team Admin Officer
Home Office —Liverpool
- £30,920 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
11d
Probation Officer - Flint , Wrexham & HMP Berwyn
HM Prison & Probation Service —Flint
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
Corporate Security Officer
Securitas UK —Broughton
- £13.25 - £13.79 an hour
- Overtime
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Relations Manager, SEO, Perm, Liverpool
Charity Commission —Bootle
- £44,027 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
5d
Communications Operator
North Wales Police —St. Asaph
- £27,204.00 - £40,050.18 a year
- 12 hour shift
- Bilingual
- Computer literacy
- Windows
Transactions Assistant Officer
Home Office —Liverpool
- £30,920 - £34,920 a year
- Full-time
- Oracle
- Presentation skills
- Travel
- Annual leave
7d

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Stakeholder and Communications Officer

COLAS ROADS UK -
Chester

Apply Now

Job details

Permanent
£30,000 - £35,000 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Organisational skills
Contracts
Communication skills

Full job description

Colas Ltd are a UK subsidiary of the global Colas Group, which operates in over 50 countries worldwide and employs over 55,000 people including over 1500 in the UK across multiple sites. We are specialists in highways construction and have been involved in large-scale UK and international construction projects within the highways, airfields, and marine sectors as well as offering highways maintenance services and manufacturing our own innovative surfacing products. We hold a 'Gold Investor in People' award for continuously developing and rewarding our employees, offering excellent career potential.

https://youtu.be/UfW2V6iUHpw

Purpose of the role

We have a great opportunity for a Stakeholder and Communications Officer to join the team based at the Guilden Sutton depot, CH3 7EX. This role will support the delivery of customer engagement, communications and stakeholder activity across the Cheshire West and Chester highways maintenance contract. The role ensures that residents, road users, elected members and stakeholders are kept informed and supported before, during and after highway works, helping to maintain high customer satisfaction and protect the reputation of both Cheshire West and Chester Council and Colas.

Main Responsibilities

The Stakeholder and Communications Officer role will involve acting as a key point of contact for customer enquiries, service requests and complaints relating to highway works, ensuring all interactions are handled professionally and within agreed timescales. The postholder will support stakeholder engagement with councillors, parish councils and communities, providing updates and preparing briefing materials where required. The role includes drafting and issuing customer communications such as advance works notices, letters, emails, FAQs and web content, ensuring information is clear, accessible and consistent. The postholder will also support public engagement activity including consultations and community events. Working closely with operational teams, the role will help ensure customer impacts are effectively communicated and managed, while maintaining accurate records of enquiries, communications and performance data. The postholder will also support the monitoring of customer feedback, KPIs and contract reporting requirements. In addition, the role will support internal communications, assist with reactive communications and issue management under guidance from the Stakeholder and Communications Manager, and help monitor potential reputational risks through media and social channels.

Ideal Candidate

The ideal candidate will have experience in a customer engagement, stakeholder or communications role, ideally within a public-facing or operational environment. They will be confident handling customer enquiries and complaints and able to communicate clearly and professionally with a wide range of stakeholders. Strong written communication and organisational skills are essential, along with the ability to work accurately in a fast-paced environment. Experience of managing stakeholder relationships, supporting communications activity and working to KPIs or service standards is highly desirable. Experience within a local authority, highways, infrastructure or contract environment would be beneficial, as would familiarity with CRM or case management systems. A background in communications, customer service, PR or marketing is advantageous, along with relevant qualifications or professional development. The successful candidate will be proactive, adaptable and committed to delivering high-quality customer service in a live operational environment.

Package Description

Here at Colas, we offer a great total compensation package, including:

A salary between £30,000 and £35,000 (dependent on experience)
Our Colas Pension Scheme has combined contributions of up to 10%
Life Assurance Scheme which is x4 basic salary
25 days annual leave per year + Public Holidays
Holiday Purchase & Selling Scheme
Family-Friendly Benefits, including Enhanced Maternity and Paternity Pay
Hybrid Working Scheme (dependent on the role)
Opportunities to study towards a fully funded Professional Qualification
Ongoing personal / professional development
Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal

At Colas, our culture is guided by four core values: Respect, Commitment, Pioneering, and Sharing. These values shape how we work, collaborate, and grow together. We believe that respect is the foundation of every relationship. By treating others as we wish to be treated, we foster fairness, transparency, and inclusion within our teams and with our clients, communities, and partners. Commitment means dedicating ourselves fully to everything we do. We strive to create an environment where everyone feels valued, supported, and empowered to make a meaningful impact. With a pioneering spirit, we prioritise bold innovation over blind ambition. We welcome new ideas, invest in our people, and work to deliver sustainable infrastructure solutions that shape the future. Through sharing, we build trust and solidarity, encouraging collaboration and growth at all levels of the business.

Colas Ltd is committed to building a diverse and inclusive workforce that mirrors the communities we serve. As an equal opportunity employer, we welcome applications from all backgrounds. If you want a workplace where your voice is valued and your potential is developed, Colas is the right choice.

Note to Recruitment Agencies

In line with our Company Policy, Colas Ltd has a preference for direct hiring and we will reach out to our PSL (Preferred Suppliers List) agencies if the role is eligible for release. We do not accept speculative CVs from agencies. If a speculative CV is sent, no fee will be applicable.

Apply Now

Refine Your Search

business services officer jobs in hoole, chs

Stakeholder and Communications Officer

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HR Advisor

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Transport Contract Officer - Contract Management and Operations

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