Technical support occupations Work, Jobs in Horsham, Wsx (with Salaries)

Service Support Technician
Mid Sussex District Council —Haywards Heath
- £35,412 - £39,862 a year
- Full-time
- Communication skills
11d
System Support Administrator
Impact Food Group —Woking
- Full-time
- POS
- Organisational skills
- School
- Annual leave
- Employee discount
Quick apply
First Response Engineer - Service Desk - MSP
Uptime —Horsham
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Woking
- £28,000 - £34,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
9d
IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
- From £25,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
Quick apply
2d
First Line Support / Helpdesk Engineer - Hybrid
Uptime Solutions —Crawley
- Full-time
- Windows
- Microsoft Office
- Analysis skills
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Trainee IT Support Engineer
Uptime Solutions Ltd —Crawley
- £24,000 - £25,000 a year
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Microsoft Office
- Mentoring
Quick apply
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
10d
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Computer skills
- Communication skills
- School
- Annual leave
10d
IT Support Technician / Customer Service Advisor
Cevitr Ltd —Farnborough
- £25,000 - £28,000 a year
- Weekend availability
- Customer service
- Computer skills
- Communication skills
- Free parking
Quick apply
5d
IT Support Technician
Intouch Tech (UK) —Farnborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Outlook
- Travel
- Computer networking
- Free parking
- Work from home
Quick apply
4d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply
Technical Support Advisor 2nd Line Telco
Focus Group —Shoreham by Sea
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
IT Apprentice
Hanoto Technology —Lewes
- £8 an hour
- Full-time
- No experience needed
- Analysis skills
- In-person
Quick apply

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Service Support Technician

Mid Sussex District Council -
Haywards Heath

Apply Now

Job details

Full-time
£35,412 - £39,862 a year
11 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer hardware
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Service Support Technician - 6 month fixed term contract

Digital and Technology Services – Mid Sussex District Council

Are you passionate about technology and delivering outstanding customer service? Do you enjoy solving problems, helping people, and learning new technologies? If so, we'd love to hear from you.

We're looking for two Service Support Technicians to join our Digital and Technology Operations Team on an initial six-month secondment. This is an excellent opportunity for someone who enjoys working at the heart of IT support, providing first-line technical assistance while helping colleagues make the most of technology.

Please note this role is offered on a hybrid basis with a view to 2-3 days in the office per week.

About the role

As a Service Support Technician, you'll be one of the first points of contact for technology support across the Council. You'll help colleagues resolve a wide range of hardware, software and business system issues, while contributing to the delivery of reliable, modern and user-focused digital services.

Your work will include:

Providing first-line helpdesk support and excellent customer service.
Diagnosing and resolving hardware and software issues.
Supporting Microsoft 365, Active Directory, email systems and cloud-based applications.
Preparing and configuring laptops, mobile devices and other equipment.
Maintaining knowledge articles, technical documentation and asset records.
Supporting meeting room technology, printers and other workplace systems.
Working with colleagues and suppliers to improve services and deliver technology projects.
Helping users adopt new systems and ways of working.

About you

We're looking for someone who is customer-focused, enthusiastic and keen to develop their technical skills.

You'll ideally have:

Experience in an IT support, service desk or similar technical support role.
Strong troubleshooting and problem-solving skills.
Good knowledge of Microsoft technologies, including Microsoft 365.
Experience supporting PC hardware, mobile devices and business applications.
Excellent communication skills and a genuine desire to help others.
The ability to understand user needs and translate them into practical technical solutions.

Local government experience is welcome but not essential. What's most important is your attitude, willingness to learn and commitment to delivering excellent service.

Why join us?

At Mid Sussex District Council, you'll be part of a supportive team helping to deliver technology services that make a real difference to our colleagues and communities. You'll gain experience across a broad range of technologies while working in an environment that encourages learning, collaboration and continuous improvement.

Interested?

If you'd like an informal chat about the role before applying, we'd be delighted to hear from you. Please contact Lewis Bridger, Digital and Technology Service Manager at [email protected], or speak to a member of the Digital Team to find out more about the opportunity.

Join us and help shape the future of digital services at Mid Sussex District Council.

Apply Now

Refine Your Search

technical support occupations jobs in horsham, wsx

Service Support Technician

System Support Administrator

First Response Engineer - Service Desk - MSP

IT Field Support Technician - T2 / Second Line

IT Support Engineer - 1st Line Application Support

First Line Support / Helpdesk Engineer - Hybrid

Service Desk Analyst

Junior IT Support Engineer

2nd Line Engineer - Hybrid - MSP

Trainee IT Support Engineer

IT Support - Trainee

MSP 3rd Line Service Desk Technician

IT Service Desk Analyst

IT Support Technician (Level 1)

IT Support Technician / Customer Service Advisor

IT Support Technician

Application Support Analyst

2nd Line Support Engineer

Technical Support Advisor 2nd Line Telco

IT Apprentice

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