Service manager Work, Jobs in Huddersfield (with Salaries)

UCR Service Manager
Local Care Direct —Huddersfield
- £36,916 a year
- English
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
11d
Regional Resource Manager
Oxalis Logistics UK —Huddersfield
- £38,000 - £42,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Housing Manager
Leeds Jewish Housing Association —Leeds
- £51,544 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader - RRRM
FMG —Huddersfield
- £32,037 - £37,480 a year
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Service & Operations Manager - FTC
Minster Law —Wakefield
- £42,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Site Manager
M Group —Huddersfield
- £36,000 - £45,000 a year
- Microsoft Office
- Annual leave
- Employee assistance programme
Proofreader
Williams Lea —Leeds
- £34,450 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
4d
Deputy Manager
ELEVATE WORKFORCE —Manchester
- £45,000 - £55,000 a year
- Part-time
- Hybrid work
- Management
- Supervising experience
- Organisational skills
- Free parking
- Relocation assistance
Quick apply
9d
Operational Support Grade - HMP Wetherby (Prison Support Role)
Ministry of Justice —Leeds
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Catchment Delivery Manager
Lanes Group —Bradford
- £48,000 - £55,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
General Manager
Face Consultants Ltd —Huddersfield
- Full-time
- Civil engineering
- No degree
- Travel
- Referral programme
Quick apply
Service Manager - Practice Development
Kirklees Council —Huddersfield
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Residential Property Manager
WS Residential —Brighouse
- £25,000 - £26,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
10d
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Padel Club Manager
Padel8 —Dewsbury
- Weekend availability
- Hospitality
- Management
- Hotel
- Free parking
- Employee discount
Quick apply
Service Manager - Adult Services and Wellbeing
Calderdale Council —Halifax
- £66,407 - £70,154 a year
- Full-time
HR Coordinator
Evotech —Elland
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
Service Manager
JCT600 —Bradford
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Service Officer - Libraries
Kirklees Council —Kirklees
- Weekend availability
- Customer service
- IT
- HTML
Manager
Mother Hubbards —Huddersfield
- £13 - £15 an hour
- Weekend availability
- Management
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
12d

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UCR Service Manager

Local Care Direct -
Huddersfield

Apply Now

Job details

Permanent
£36,916 a year
11 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

GCSE
English
Microsoft Office
Project management
Organisational skills
IT
English
Root cause analysis

Full job description

About The Role

Service Manager – Urgent Community Response (UCR)

We are seeking an experienced Service Manager to lead the operational delivery of our Urgent Community Response (UCR) Hub.

The UCR service provides rapid two-hour interventions through a multidisciplinary team, helping residents remain independent and avoid unnecessary hospital admissions. Local Care Direct serves as the single point of contact for the service, supported by non-clinical care navigators and clinicians.

Reporting to the Head of Contact Centre Operations, the Service Manager will provide non-clinical operational leadership, ensuring the service meets Care Quality Commission (CQC) standards while driving performance, continuous improvement, and service development. The role involves working closely with the LCD Clinical Lead, support services, system partners, and stakeholders to strengthen integrated care pathways and achieve service outcomes.

Key responsibilities include:

Managing day-to-day non-clinical operations across the UCR Hub.
Acting as the main contact for operational issues within the service.
Leading service improvement initiatives and identifying opportunities for efficiency and cost-effectiveness.
Ensuring productivity targets and performance standards are achieved.
Working with support services to maintain appropriate staffing, recruitment, retention, and resources within budget.
Ensuring compliance with Standard Operating Procedures and operational plans.
Defining, reviewing, and updating UCR Hub processes and service standards.
Supporting change management and service development activities.
Developing and optimising the use of SystmOne as the core business system.
Monitoring performance data to support continuous improvement.
Representing Local Care Direct within the Kirklees Alliance and supporting effective partnership working.

For full details of the role and responsibilities, please refer to the attached job description.

About You

Qualifications

Essential

Educated to degree level or equivalent experience with GCSE English and Maths grade C/4 or above.

Desirable

Level 4 or above Management qualification

Experience

Essential

Management of staff in a call handling operational environment.
Meeting contractual service targets and standards.
Rota Management.
Implementing change and supporting others through change.
Implementing policies, procedures and working practices.
Managing stakeholder relationships.

Desirable

Working with core operational systems – SystmOne.
Understanding of budget management.

Skills

Essential

Team building and development
Good organisational and communications skills – written and oral.
Analysing, interpret and present data.
Able to make critical decisions quickly and rationally.
Good interpersonal skills and able to develop effective working relationships & professional creditability with colleagues at all levels.
Effective engagement and influencing skills.
Experience in Microsoft packages and good IT skills inc knowledge of MS office.

Desirable

- Organisation and achievement of KPIs.
- Report writing.
- Use of root cause analysis techniques in managing performance.
- Project Management

Knowledge

Essential

- Fluent in English language.
- NHS Services.
- Conflict resolution.

Desirable

Local Care Direct Services.
Safeguarding.

Personal Attributes

Flexibility with working hours.
Flexible, willing to work in areas other than main base and adaptable to change
Stays calm under-pressure
Approachable & positive
Ability to work alone and also as part of a team

About Us

At Local Care Direct, we are proud to be a values-led social enterprise providing essential health and support services across West Yorkshire. Since 2004, our teams have helped people access the right advice, care and support in the right place, at the right time and as close to home as possible.

With around 500 colleagues working across seventeen sites, we deliver services 24 hours a day, 365 days a year, including GP out-of-hours care, urgent treatment centres, walk-in services, a central contact centre, dental assessment and booking, and tailored support for NHS partners.

We are looking for people who share our commitment to honesty, integrity, fairness, consistency, kindness and respect. In return, you will be part of a supportive, inclusive organisation where colleagues are valued and encouraged to make a real difference for patients, partners and local communities.

As part of our team, you will have access to development opportunities, clear progression pathways and a range of employee benefits, including:

NHS pension scheme
Dedicated volunteer leave
25 days’ annual leave, plus bank holidays, increasing with service
Employee Assistance Programme for confidential wellbeing support
Hybrid and flexible working options, dependent on role
Access to the Blue Light Card for national discounts

If you want to be part of an organisation that puts people first and supports you to develop, we would welcome your application.

Click here to access our website: Local Care Direct

Apply Now

Refine Your Search

service manager jobs in huddersfield

UCR Service Manager

Regional Resource Manager

Housing Manager

Team Leader - RRRM

Service & Operations Manager - FTC

Site Manager

Proofreader

Deputy Manager

Operational Support Grade - HMP Wetherby (Prison Support Role)

Catchment Delivery Manager

General Manager

Service Manager - Practice Development

Residential Property Manager

University Partnerships Manager

Padel Club Manager

Service Manager - Adult Services and Wellbeing

HR Coordinator

Service Manager

Customer Service Officer - Libraries

Manager

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