Customer care specialist Work, Jobs in Immingham (with Salaries)

Customer Service Team Leader
DFDS UK & Ireland —Immingham
- Travel
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Equipment Controller
DFDS UK & Ireland —Immingham
- Monday to Friday
- Continuous improvement
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7h
Terminal Service Apprentice
DFDS UK & Ireland —Immingham
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Domestic Supervisor
OCS Group —Cottingham
- £18.97 an hour
- Monday to Friday
- Supervising experience
- Training & development
- Leadership
Quick apply
8d
Warehouse Operative
DFDS UK & Ireland —Grimsby
- Forklift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
6d
Van Driver - Night Shift
DFDS UK & Ireland —Grimsby
- Night shift
- Customer service
- Forklift
- Travel
- Employee assistance programme
- Employee discount
Quick apply
13h
Service Advisor
Northgate Vehicle Hire —Scunthorpe
- £28,734 a year
- Customer service
- Employee discount
Quick apply
6d
Apprentice Customer Liaison Officer
Fortem Solutions Ltd —Grimsby
- Computer literacy
- Travel
- Organisational skills
- Annual leave
- Employee discount
Post Office Counter Clerk
TGJones —Beverley
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Banking
- Employee assistance programme
- Employee discount
Quick apply
4d
Picking Supervisor - Nights
DFDS UK & Ireland —Grimsby
- Night shift
- Team management
- Travel
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Production Co-ordinator
MICRONCLEAN LIMITED —Louth
- £35,500 - £36,500 a year
- Full-time
- Computer literacy
- English
- Continuous improvement
- Annual leave
6d
Graphic Designer
Vuba Surfaces —Kingston upon Hull
- £27,100 - £35,000 a year
- Full-time
8d
Warehouse Team Manager
ARCO Limited —Kingston upon Hull
- No weekends
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
- Employee discount
Factory 1 Grade 2 Operative - 3 shift
AAK International —Kingston upon Hull
- £37,253.08 a year
- Bakery
- Continuous improvement
- Organisational skills
13d
Technical Assistant
Vuba Surfaces —Kingston upon Hull
- £27,100 - £31,000 a year
- Full-time
- Continuous improvement
- Quality control
- Manufacturing
8d
Stores & Maintenance Technician
New England Seafood International —Grimsby
- £46,500 a year
- Full-time
- Maintenance
- Continuous improvement
- Organisational skills
Quick apply
Endodontist (37901) -
Bupa Dental Care —Grimsby
- Patient care
- Referral programme
Food Service Auditor, Hull (Independent Contractor)
NSF International —Kingston upon Hull
- Weekend availability
- Hospitality
- Travel
- Communication skills
- Flexible schedule
Healthcare Technician (Part Time)
Baywater Healthcare —Kingston upon Hull
- £14,248 a year
- Part-time
- Maintenance
- Driving
- Travel
5d
Lloyds Banking Group Customer Support - Scunthorpe
Lloyds Banking Group —Scunthorpe
- £20,960 - £26,200 a year
- Part-time
- Banking
1d

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Customer Service Team Leader

DFDS UK & Ireland -
Immingham

Quick apply

Job details

Benefits

Company pension
Employee assistance programme
Free or subsidised travel
Employee discount

Qualifications

Performance management
Management reporting
Customer support
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customer Service Team Leader.

Be part of the movement - and play your part.

About the role

As Customer Service Team Leader, you'll be responsible for overseeing the day-to-day activities of our Customer Service Coordinators, ensuring customers receive the highest levels of service while supporting team development, performance, and engagement.

You will be responsible for:

Supervising and supporting a team of Customer Service Coordinators
Delegating tasks and managing workloads in line with business priorities
Acting as the first point of escalation for customer and team-related issues
Ensuring customer enquiries, delivery issues, delays, and tracking requests are resolved efficiently and professionally
Monitoring workload volumes and adjusting team resources to meet demand
Providing coaching, guidance, and ongoing support to team members
Producing KPI reports and ensuring service level agreements (SLAs) are consistently achieved

About you

You'll have previous experience leading, motivating, and developing a team, with strong delegation and performance management skills. You'll be a confident communicator with excellent verbal and written communication skills and a genuine passion for delivering exceptional customer service.

You'll thrive in this role if you have a positive, can-do attitude and enjoy solving problems in a fast-paced environment. You'll be empathetic to both customer and colleague needs, able to think on your feet, and confident making decisions when challenges arise. As a natural motivator who leads by example, you'll be committed to driving team performance while creating a positive and supportive working environment.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

Life assurance cover
Contributory company pension scheme
Holiday Purchase Scheme
Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
Full employee assistance programme including:
Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
Huge range of retail discounts from high street and online retailers
Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.

Quick apply

Refine Your Search

customer care specialist jobs in immingham

Customer Service Team Leader

Equipment Controller

Terminal Service Apprentice

Domestic Supervisor

Warehouse Operative

Van Driver - Night Shift

Service Advisor

Apprentice Customer Liaison Officer

Post Office Counter Clerk

Picking Supervisor - Nights

Production Co-ordinator

Graphic Designer

Warehouse Team Manager

Factory 1 Grade 2 Operative - 3 shift

Technical Assistant

Stores & Maintenance Technician

Endodontist (37901) -

Food Service Auditor, Hull (Independent Contractor)

Healthcare Technician (Part Time)

Lloyds Banking Group Customer Support - Scunthorpe

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