Insurance claims Work, Jobs in Ipswich, Eng (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Compliance & Operations Manager
Renew East Ltd —Stowmarket
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Administrative experience
- In-person
- Flexitime
- Work from home
Quick apply
10d
Claims or Fraud Product Managers
AXA —Ipswich
- Agile
- Communication skills
Commercial Claims Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Computer skills
Medical Records Assistant
Holmes and Hills LLP —Colchester
- Microsoft Outlook
- Analysis skills
- Data entry
- Employee assistance programme
- Life insurance
3d
Technical Claims Handler
MPL Claims Management —Colchester
- Up to £37,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Training & development
- Free parking
Quick apply
Business Administrator
Mixbrow Construction —Needham Market
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick apply
3d
Commercial Claims Adjuster
Intact Insurance UK Limited —Colchester
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
- Annual leave
- Flexible schedule
Quick apply
Account Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Business development
- Organisational skills
- Communication skills
- Employee discount
Account Handler
Brown & Brown Insurance —Martlesham
- Full-time
- Customer service
- Business development
- Organisational skills
- Employee discount
Quick apply
2d
Internal Audit Manager
Scrutton Bland —Ipswich
- Hybrid work
- Business development
- Presentation skills
- Team management
- Referral programme
Quick apply
Motor Claims Handler
MPL Claims Management —Colchester
- Up to £26,000 a year
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick apply
Account Handler
Brown & Brown —Ipswich
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Annual leave
1d
Trainer in Corporate Responsibility and Sustainability (on-site)
Suffolk New College —Ipswich
- £27,702 - £41,895 a year
- In-person
2d
Assistant Accountant
Geotech Sub Alliance —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Motor Claims Handler - Repair Management
MPL Claims Management —Colchester
- Up to £26,000 a year
- Full-time
- Communication skills
- Time management
Quick apply
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Claims Handler – Motor & Third Party Property Damage
Claims Recruitment Services —Colchester
- Organisational skills
10d
Senior Underwriter
Arch Capital Group Ltd. —Colchester
- Full-time
- Mentoring
- Training & development
Customer Service Advisor
Halfords —Colchester
- £30,810 - £36,960 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
4d

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insurance claims jobs near ipswich, eng

Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Motor insurance claims handling
Complaint handling
Customer interaction
Fraud prevention and detection

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

insurance claims jobs in ipswich, eng

Customer Service Advisor - Remote

Compliance & Operations Manager

Claims or Fraud Product Managers

Commercial Claims Handler

Medical Records Assistant

Technical Claims Handler

Business Administrator

Commercial Claims Adjuster

Account Handler

Account Handler

Internal Audit Manager

Motor Claims Handler

Account Handler

Trainer in Corporate Responsibility and Sustainability (on-site)

Assistant Accountant

Motor Claims Handler - Repair Management

Customer Sales Advisor

Claims Handler – Motor & Third Party Property Damage

Senior Underwriter

Customer Service Advisor

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