Guest service manager Work, Jobs in Kewstoke, Som (with Salaries)

Tour Manager
Thatchers Cider Company —Winscombe
- Weekend availability
- Customer service
- Presentation skills
- Organisational skills
14d
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Employee discount
Community Engagement Assisstant (Part time)
The Palace Trust —Wells
- £25,877 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Quick apply
17h
Sales and Events Manager
Bristol Harbour Hotel —Bristol
- £35,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
Quick apply
8d
Assistant Weddings and Events Manager
Ridgeway Golf Club —Caerphilly
- From £25,420 a year
- Weekend availability
- Bar
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Events Supervisor
The Vale Resort —Vale of Glamorgan
- Up to £27,341.27 a year
- Full-time
- Hotel
- Team management
- Training & development
- Free parking
- Employee discount
Marketing Assistant
The Palace Trust —Wells
- £26,500 a year
- Weekend availability
- Social media management
- Organisational skills
- In-person
- Annual leave
- Employee discount
Quick apply
8d
Golf & Events Sales Executive
The Vale Resort —Vale of Glamorgan
- Full-time
- Mentoring
- Training & development
- Resort
- Employee discount
1d
Interim General Manager
Innoflate —Newport
- £32,000 - £36,000 a year
- Weekend availability
- In-person
- Training & development
- Leadership
- Free parking
- Store discount
Quick apply
Social Media Co-ordinator
The Celtic Collection —Newport
- Full-time
- Social media management
- Communication skills
- Resort
- Employee discount
6d
Assistant Manager
Everyman Media —Cardiff
- Full-time
- Team management
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Butcombe Group —Almondsbury
- £42,000 - £46,000 a year
- Full-time
- Serving
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Giovanni's Restaurant Group —Cardiff
- £40,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Inventory control
- Free parking
- Store discount
Quick apply
Cocktail Bar Supervisor / Manager
Giovannis Restaurant Group —Cardiff
- From £35,000 a year
- Weekend availability
- Hospitality
- Bar
- Inventory control
- Paid training
- Annual leave
Quick apply
Senior Project Co-ordinator
National Trust —Newport
- £28,992 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Budgeting
- Free parking
- Employee assistance programme
11d
Event Manager
Camp Kerala —Shepton Mallet
- Weekend availability
- Hybrid work
- Travel
- Organisational skills
- In-person
- Free parking
- Work from home
Quick apply
2d
Deputy Manager
Miller & Carter Weston - Super-Mare —Weston-super-Mare
- Up to £38,000 a month
- Full-time
- Restaurant management
- Mentoring
- Training & development
- Annual leave
- Employee discount
Quick apply
8d
Team Leader
Knoops —Cardiff
- £13.50 an hour
- Part-time
- Customer service
- Supervising experience
- Organisational skills
- Store discount
- Employee discount
Quick apply
House Manager
THE PIG near Bath —Bristol
- £38,500 - £48,100 a year
- Weekend availability
- Hotel
- Employee discount
Quick apply
Team Leader
Atlas Hotels —Newport
- £13.90 an hour
- Hotel
- Team management
- Guest services
- Employee discount
- Referral programme
Quick apply
7d

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Tour Manager

Thatchers Cider Company
Winscombe

Apply Now

Job details

Permanent
14 days ago

Qualifications

Venue and attractions experience
Guest relations
Customer service
Presentation skills
Providing product samples
Organisational skills
Customer interaction

Full job description

Who are Thatchers Cider?

Thatchers Cider is a fifth generation family owned business based in Somerset, who have been turning apples into quality cider since 1904. We’ve grown a lot since then, thanks to big investments in marketing, people development, innovative tech, and our world-class cider mill. But guess what? We’re just getting started.

The Role & Responsibilities

We are looking for an enthusiastic, organised and people-focused Tour Manager to lead and develop the visitor experience at Myrtle Farm. This role will be responsible for delivering engaging, informative and memorable tours that showcase the Thatchers story, our cider-making heritage, our orchards and our commitment to quality. The Tour Manager will ensure every visitor receives a warm welcome and leaves with a strong understanding of our brand, values and passion for cider-making.

Key Responsibilities

Lead, manage and develop the tour experience at Myrtle Farm, ensuring tours are consistently engaging, informative and professionally delivered.
Welcome visitors and create a positive first impression of Thatchers, delivering excellent customer service at every stage of the visit.
Tell the Thatchers story with confidence, covering our history, cider-making process, orchards, products and Somerset heritage.
Coordinate tour bookings, schedules, group visits and visitor communications, ensuring a smooth and well-organised experience.
Work closely with colleagues across the cider mill, shop, Railway Inn and the wider business to ensure visitors receive an authentic and joined-up experience.
Ensure all tours are delivered safely and in line with site rules, health and safety requirements and food production standards.
Maintain high standards of presentation across visitor areas, ensuring tour routes, tasting areas and guest spaces are clean, tidy and welcoming.
Support tasting sessions, product sampling, and visitor engagement activities in a responsible and knowledgeable way
Gather visitor feedback and use it to continually improve the tour experience.
Represent the Thatchers brand with pride, professionalism and enthusiasm.

What we're looking for

A confident communicator who enjoys meeting people and bringing stories to life.
Previous experience in tourism, hospitality, events, customer service, retail or visitor attractions would be beneficial.
Excellent organisational skills, with the ability to manage bookings, schedules and visitor expectations.
A warm, friendly and professional approach, with a strong focus on customer experience.
An interest in cider, food and drink, farming, heritage or local tourism.
Comfortable presenting to groups of different sizes and adapting style to suit different audiences.
Able to work flexibly, including occasional weekends, evenings or seasonal events where required.
A proactive team player who can work independently and use initiative.

What we offer

Competitive salary and benefits.
The opportunity to be part of a proud Somerset family business with a long standing heritage.
Training and support to develop your knowledge of cider-making, our products and the Thatchers story.
The chance to play a key role in shaping and growing the visitor experience at Myrtle Farm.

Apply Now

Refine Your Search

guest service manager jobs in kewstoke, som

Tour Manager

Assistant Conference and Events Manager

Community Engagement Assisstant (Part time)

Sales and Events Manager

Assistant Weddings and Events Manager

Events Supervisor

Marketing Assistant

Golf & Events Sales Executive

Interim General Manager

Social Media Co-ordinator

Assistant Manager

General Manager

General Manager

Cocktail Bar Supervisor / Manager

Senior Project Co-ordinator

Event Manager

Deputy Manager

Team Leader

House Manager

Team Leader

I want to receive the latest job alerts for guest service manager in kewstoke, som

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