Client relations Work, Jobs in Kilsby, Nth (with Salaries)

Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Luxury Events & Fundraising Relationship Executive
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
Supply Chain Coordinator
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- ERP systems
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
Tenancy Sustainment Worker
Spring Housing Association —Coventry
- £12,425.50 - £13,000.00 a year
- Part-time
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Sick pay
Quick apply
10d
Specialist Support Executive- BPL
Barclays —Northampton
- Continuous improvement
- Leadership
- Communication skills
Sales and Events Coordinator
Globexpert Fundraising Ltd. —Towcester
- Up to £25,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
Regional Sales Manager - APAC
SPX —Wappenham
- £102,000 - £200,000 a year
- Sales
- Engineering
- Master's degree
- Annual leave
Quick apply
5d
Regional Sales Manager - Europe
SPX —Wappenham
- £123,000 - £190,000 a year
- Sales
- Engineering
- Master's degree
- Annual leave
Quick apply
5d
Client Relationship Assistant
Band Hatton Button LLP —Coventry
- £24,000 - £25,000 a year
- Full-time
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Strategic Relationship Manager
FCDO Services —Westminster
- £58,209 - £66,877 a year
- Full-time
- Sales
- Presentation skills
- No degree
4d
Careers Coach (111786-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Business
- School
5d
Operations Manager – Estate Agency & Construction
Birstall Homes LTD —Leicester
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
7d
Graduate Partner, PXT
Amazon UK Services Ltd. —Kettering
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
2d
Account & Project Manager
FS Facilities Management —Leicester
- £38,000 - £42,000 a year
- Full-time
- Microsoft Office
- Project management
- Driving
- Free parking
Quick apply
Client Experience Advisor
The Watches of Switzerland Group —Leicester
- IT
- In-person
- Communication skills
- Employee assistance programme
Commercial Property Manager
NAA-Jones Lang LaSalle Resources —Northampton
- Full-time
- Sales
- Maintenance
- In-person
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Legal Officer
Leicester City Council —Leicester
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Microsoft Word
- Analysis skills
- Contracts
4d
HR Manager
Acro Aircraft Seating Ltd —Crick
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
1d
Client Administrator – Employee Benefits
Mattioli Woods —Leicester
- Full-time
- Hybrid work
- Life insurance
5d

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Client Relations Executive

Portman Finance Group
Northampton

Quick apply

Job details

Qualifications

Customer service
Microsoft Office
Organisational skills
Typing
Account management
A Level

Full job description

Overview

The Client Relations Executive will be responsible for answering initial queries, either via the telephone or through webchat, with the need to quickly qualify and pass the client onto the appropriate sales team member where appropriate. The Client Relations Executive will also undertake a number of other varied tasks including but not limited to quality monitoring call recordings and providing feedback to the sales team, obtaining reviews for the business from customers, improving data quality by verifying and merging data records, ensuring business processes are followed and assisting with customer due diligence processes after suitable training.

Due to the nature of the position, we are looking for someone who has an excellent professional and engaging telephone manner. The successful candidate will be confident providing constructive feedback and have a strong attention to detail, the Client Relations Executive role is key in managing and maintaining an excellent client experience.

As the successful candidate grows in the role, there will be opportunity - if the candidate wishes - to support the Regulated Sales Service Team on regulated finance transactions. In time, the successful candidate may have the opportunity to transition into the Regulated Sales Service Team, where responsibilities would include dealing with finance enquiries from regulated business customers, assessing their finance options, drafting straightforward credit applications to lenders, organising the signing of finance paperwork and ultimately paying out regulated finance deals. All of this would be part of a wider professional development plan, and only if the successful candidate showed an interest in developing into this team, which is well supported with training and compliance support.

Responsibilities

Quality monitoring of call recordings and providing feedback to sales team
Assist with complaints handling and complaints resolution matters
Answer incoming calls and webchat messages, screening and directing to the Sales Team where appropriate;
Ensure our Customer Records Management system is kept up-to-date with client leads and summaries;
Support the Client Relations Team Manager and Director of Compliance and Operations with ad-hoc duties as and when required;
Assist with obtaining Trustpilot and Google reviews from customers;
Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and
Any other appropriate job duties in line with the associated skill and experience of the post holder.

Requirements

Skills and experience required

Degree-educated is strongly preferred, with a minimum of A-Levels, or equivalent, essential, at BBB or above;
Previous Sales or Professional Services Secretarial, Customer Service or Account Management experience is advantageous but not essential;
Ability to communicate clearly in-person, over email, and on the telephone;
Ability to quickly and confidently screen and progress calls and webchat enquiries through to appropriate Sales Team members;
Ability to type and talk simultaneously;
Positive and engaging telephone manner; and
Strong Microsoft Office skills with experience of using a webchat, or similar, function.

Personal Attributes

Excellent written and oral communications skills;
Ability to remain calm under pressure and meet deadlines;
Strong organisational skills with a high attention to detail;
Ability to prioritise and handle multiple tasks at any given time in a fast-paced environment;
Pro-active and enthusiastic with a can do attitude;
Good commercial acumen; and

Benefits

Company Overview

Portman Finance Group was established in 2007 to provide UK SMEs with access to a range of finance options under one roof. We have now arranged over £1billion in funding for over 15,000 companies.

Portman secure finance for businesses of all sizes via our own lending and panel of over 40 partners. We offer flexible payment terms, reducing large initial outlays and protecting cash-flow, and are one of the largest privately owned Broker-Lenders in the UK.

Portman work with any type of private sector business. We have a long and successful history financing a variety of assets, quickly and easily. If you’re looking to lease or purchase further equipment, release equity or simply borrow, Portman can provide your business with the finance it needs.

Please note that as part of the recruitment process a criminal records check/credit history check will be carried out by an authorised third party.

Quick apply

Refine Your Search

client relations jobs in kilsby, nth

Client Relations Executive

Luxury Events & Fundraising Relationship Executive

Supply Chain Coordinator

Tenancy Sustainment Worker

Specialist Support Executive- BPL

Sales and Events Coordinator

Regional Sales Manager - APAC

Regional Sales Manager - Europe

Client Relationship Assistant

Strategic Relationship Manager

Careers Coach (111786-0626)

Operations Manager – Estate Agency & Construction

Graduate Partner, PXT

Account & Project Manager

Client Experience Advisor

Commercial Property Manager

2nd Line Support Technician

Legal Officer

HR Manager

Client Administrator – Employee Benefits

I want to receive the latest job alerts for client relations in kilsby, nth

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