Support engineer Work, Jobs in Kingston Upon Hull, Eng (with Salaries)

Aftersales Technical Assessor
Victory Leisure Homes —Kingston upon Hull
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
10d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Engineer - Validation & Specification
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
Audit Compliance Administrator
GGP Consult —Kingston upon Hull
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Engineer
Reds10 Manufacturing Limited —Driffield
- £28,000 - £32,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Software troubleshooting
- Sick pay
Quick apply
3d
Maintenance Engineer
COACHMAN CARAVAN COMPANY LTD —Kingston upon Hull
- £38,000 - £40,000 a year
- Overtime
- Maintenance
- Programmable logic controllers
- Organisational skills
Quick apply
Microbiology Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Laboratory experience
- Analysis skills
- Annual leave
- Employee discount
2d
R&D Assistant - Stability
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
Multi Skilled Engineer
Tayto Group Limited —Scunthorpe
- Up to £51,750 a year
- Full-time
- Maintenance
- In-person
- Mechanical knowledge
- Life insurance
- Sick pay
Quick apply
14d
Analytical Assistant - 12-month FTC
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
8d
Scada/OT Control System Engineer
Orsted —Grimsby
- £72,000 - £108,000 a year
- Full-time
- Remote
- Engineering
- Communication skills
7d
Technical Director
British Steel —Scunthorpe
- Up to £100,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Projects Technician
Associated British Ports —Kingston upon Hull
- AutoCAD
- Engineering
- Communication skills
- Annual leave
- Employee assistance programme
16h
Contract Support Associate
CBRE —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Quality Engineer
Willerby —Kingston upon Hull
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Annual leave
Quick apply
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
R&D Engineer
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Engineering
- Laboratory experience
- No degree
- Annual leave
- Employee discount
EPOS Engineer
OJC IT LTD —Kingston upon Hull
- £125 - £140 a day
- Hospitality
- Customer service
- Windows
Quick apply
13h
Junior Service Delivery Manager
Ericsson —Kingston upon Hull
- Computer Science
- Engineering
- English

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support engineer jobs near kingston upon hull, eng

Aftersales Technical Assessor

Victory Leisure Homes
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year

Benefits

Free parking
Cycle to work scheme
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Organisational skills
IT
Communication skills
Time management

Full job description

Job Title: Aftersales Technical Assessor
Department: Customer Service / Aftersales
Location: Hull, Leads Road Site HU7 0BZ
£30,000 - £33,000

The role

To manage and assess aftersales warranty claims efficiently and accurately, ensuring all claims are processed in line with company warranty policies and procedures. The Aftersales Technical Assessor will act as a key point of contact for customers, suppliers, service engineers, and internal departments.

Key Responsibilities

Assess and process warranty claims in accordance with company warranty policies and procedures
Liaise with customers, suppliers, warranty engineers, and internal departments to resolve warranty-related matters
Review technical information, photographs, reports, and supporting documentation to determine claim validity
Identify parts required and allocate appropriate labour hours for warranty repairs and remedial works
Prepare and issue chargeable quotations for repairs and parts not covered under warranty
Ensure warranty claims are addressed within required deadlines and followed through to successful resolution
Provide exceptional customer service, responding professionally and promptly to customer enquiries and concerns
Monitor outstanding claims and quotations, providing regular updates to customers and management
Work closely with suppliers to obtain technical information, pricing, and product support where required
Identify recurring product or quality issues and provide recommendations for continuous improvement
Ensure compliance with company procedures, quality standards, and customer service expectations.

Knowledge and Skills

Essential

Strong customer service skills with a commitment to delivering a positive customer experience.
Excellent verbal and written communication skills
Good technical aptitude and ability to interpret technical information and repair requirements
Strong problem-solving and decision-making abilities
Work effectively to schedules, deadlines, and performance targets
Competent IT skills
Ability to work independently and as part of a team.

Desirable

Previous experience in a warranty, aftersales, technical support, customer service, or claims assessment role
Knowledge of warranty management systems and processes
Understanding of parts identification and repair methodologies
Experience preparing quotations and cost assessments
Experience within the caravan industry would be advantageous but is not essential, as full training will be provided.

Person Specification

Experience working in a fast-paced and customer-focused environment
Strong technical and analytical mindset
Ability to assess information objectively and make informed decisions
Self-motivated with the ability to work independently and manage workload effectively
Strong organisational and time management skills
Professional and positive attitude
Excellent attention to detail
Strong interpersonal skills with the ability to build positive working relationships
Customer-focused mindset with a commitment to service excellence
Reliable, flexible, and dependable
Ability to remain calm and professional when dealing with challenging situations.

Package

£30,000 - £33,000
Working Hours: Monday to Thursday: 8:00 - 17:00, Friday: 8:00 - 13:00
Holiday increase with service scheme
Free onsite parking
Cycle to work scheme
A range of employee benefits and discounts through our rewards partner (Perkbox)

Pay: £30,000.00-£33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in kingston upon hull, eng

Aftersales Technical Assessor

1st Line Support Engineer

1st Line Support Engineer – Layer8

Engineer - Validation & Specification

Audit Compliance Administrator

IT Support Engineer

Maintenance Engineer

Microbiology Engineer

R&D Assistant - Stability

Multi Skilled Engineer

Analytical Assistant - 12-month FTC

Scada/OT Control System Engineer

Technical Director

Projects Technician

Contract Support Associate

Quality Engineer

Customer IT Support Manager

R&D Engineer

EPOS Engineer

Junior Service Delivery Manager

I want to receive the latest job alerts for support engineer in kingston upon hull, eng

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