Handler Work, Jobs in Kingston Upon Hull, Ery (with Salaries)

Complaints Handler
Wren —Barton-upon-Humber
- £27,716 - £32,260 a year
- Continuous improvement
- Employee discount
- Life insurance
Quick apply
General Farm Worker
Caistor Equestrian Centre —Market Rasen
- £12.75 an hour
- Full-time
- In-person
- Time management
Quick apply
9d
Experienced Insurance Commercial Account Handler
Hinks Insurance —Hessle
- Full-time
- In-person
- Negotiation
Quick apply
10d
METAL RECYCLING OPERATIVE
A Brunton Waste Management —Bridlington
- £13 - £14 an hour
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
Quick apply
Insurance Account Handler
NFU Mutual Agency —Brigg
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Organisational skills
- Computer skills
13d
Package Handler - Night Shift
FedEx EU —Howden
- £13.29 an hour
- Full-time
- Employee assistance programme
Waste 360 Material Handler / Grab Operator
A Brunton Waste Management —Bridlington
- £13 - £14 an hour
- Full-time
- Heavy lifting
- In-person
- Mechanical knowledge
Quick apply

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General Farm Worker
Caistor Equestrian Centre —Market Rasen
The successful applicant will be responsible for the ground management of a family run 100 acre equestrian centre. Experience with horses is not required.
£12.75 an hour
Quick apply
9d
Pig Stockperson / General Farm Worker
JC & RM Bloom Ltd —Pocklington
In this hands-on role, you will be responsible for caring for pigs, maintaining farm facilities, and supporting daily farm operations.
From £29,741 a year
Quick apply
10d

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Complaints Handler

Wren -
Barton-upon-Humber

Quick apply

Job details

Permanent
£27,716 - £32,260 a year

Benefits

Employee discount
Life insurance
Referral programme

Qualifications

Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Root cause analysis

Full job description

About The Role

Are you driven by resolving complex issues and turning challenging situations into positive outcomes?

Join our vibrant Customer Installation Centre at Wren Kitchens, Barton-upon-Humber, where you’ll take ownership of our most critical customer cases and play a key role in protecting both customer trust and brand reputation.

As a Complaints Handler/Case Manager, you’ll manage high-level complaints and complex installation cases end-to-end. You’ll be the calm and confident expert our customers rely on when things haven’t gone to plan. This role is about accountability, judgement, and delivering fair, timely resolutions — even under pressure.

If you’re resilient, empathetic and thrive on solving problems, this is the role for you!

Key Responsibilities

Own complex cases from start to finish – manage high-risk complaints and escalations with full accountability, ensuring clear communication and timely resolution.
Be the voice of calm and confidence – handle sensitive conversations with professionalism, empathy, and authority, even when emotions are high.
Drive fair and commercial outcomes – balance customer satisfaction with business integrity, making sound decisions aligned to policy and customer impact.
Resolve, don’t react – investigate root causes, challenge poor outcomes, and ensure issues are genuinely fixed, not just closed.
Deliver recovery moments – turn difficult experiences into trust-building resolutions that protect long-term customer loyalty.
Work cross-functionally – collaborate with Installers, Operations, Showrooms, and internal teams to unblock cases and drive momentum.
Raise standards – identify recurring issues, process gaps, and service risks, feeding insight back to improve future performance.
Act decisively – use judgement, experience, and data to make confident decisions in fast-moving, high-impact situations.

This is a role for someone who takes ownership, thinks critically, and isn’t afraid of responsibility.

What Wren Offers:

Life insurance after 2 years’ service
Access to Benenden health and discount platform after 1 years of continuous service
Personalised progression plan with clear career opportunities
Individual training budget for personal development
EE discount
Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
Eye Care Vouchers
Refer a Friend Scheme

About You

A confident, composed communicator – you handle difficult conversations with authority, clarity, and empathy, building trust even when situations are complex or emotionally charged.
Comfortable with complexity – confident navigating multiple systems, reviewing detailed case histories, and managing information accurately to drive the right outcome.
Judgement-led and accountable – you’re trusted to make sound, fair decisions, take ownership of outcomes, and stand by them.
Customer-focused but commercially aware – you balance exceptional customer outcomes with business integrity, policy, and long-term impact.
Resilient and solution-driven – you stay calm under pressure, cut through noise, and focus on resolving issues properly, not just quickly.
Continuously improving – you spot patterns, challenge ways of working, and actively contribute to raising service standards across the wider team

About The Company

Wren Kitchens is the largest kitchen and bedroom retailer in the UK, with £1billion+ turnover, more than 100 UK showrooms. We don’t just sell kitchens and bedrooms - we manufacture, deliver and install them too. Making dreams come to reality!

If you can match our passion to grow our business and exceed customer expectations by delivering world-class service, you’ll be rewarded by a company that recognises talent with exceptional earning potential and company-wide opportunities to progress.

Quick apply

Refine Your Search

handler jobs in kingston upon hull, ery

Complaints Handler

General Farm Worker

Experienced Insurance Commercial Account Handler

METAL RECYCLING OPERATIVE

Insurance Account Handler

Package Handler - Night Shift

Waste 360 Material Handler / Grab Operator

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