Service delivery manager Work, Jobs in Kingswinford, Sts (with Salaries)

Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- From £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
Asset Delivery Manager
Black Country Housing Group —Tividale
- £57,719 a year
- Full-time
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
Quick apply
11d
Service Manager - Assessment Service
Dudley Metropolitan Borough Council —Brierley Hill
- £60,913 - £64,869 a year
- Hybrid work
- Driving
- Leadership
- Communication skills
Event Manager
Spirit Hospitality —Worcester
- £35,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Employee discount
Quick apply
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Fleet Manager
West Midlands Combined Authority —Birmingham
- £56,127 - £62,906 a year
- Part-time
- Project management
- Contracts
- AI
- Annual leave
- Employee discount
6d
Senior Contract Manager
Serco Plc —Oldbury
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Contracts
- IT
- Employee assistance programme
9d
Dispenser
Boots —Kingswinford
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Airport Station Manager
Wilson James —Birmingham
- £50,000 - £53,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
5d
Head of Area
Rethink Mental Illness —Birmingham
- £45,284 - £54,942 a year
- Full-time
- Continuous improvement
- Travel
- Contracts
- Annual leave
- Employee assistance programme
4d
Location Manager
Anchor —Wolverhampton
- £29,870 a year
- Communication skills
- Employee discount
4d
Postperson with Driving
Royal Mail Group —Dudley
- £13.68 an hour
- Overtime
4d
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Block Manager
Robert Oulsnam and Company —Birmingham
- £35,000 - £40,000 a year
- Full-time
- Administrative experience
- Data entry
- Organisational skills
Quick apply
9d
Groups Facilitator Independent Sexual Violence Advisor (ISVA)
Axis Counselling —Worcester
- From £22,961 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Work from home
Quick apply
Transport Supervisor
Beacon Roadways Ltd —Stourbridge
- £32,000 - £35,000 a year
- Full-time
- Human resources
- Organisational skills
- Computer skills
- Free parking
- Life insurance
Quick apply
6d
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
6d
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Driver
Element Materials Technology —Cradley Heath
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
11d
Head of Property
Black Country Housing Group —Tividale
- £75,000 a year
- Full-time
- Hybrid work
- Agile
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
12d

I want to receive the latest job alerts for service delivery manager in kingswinford, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Frontline Manager

Crown SDS (Service Delivery Solutions)
Tamworth

Quick apply

Job details

Permanent | Full-time
From £34,000 a year

Benefits

Store discount
Health & wellbeing programme
Annual leave
Company pension
Employee discount
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Logistics
Dangerous goods
Leadership
Communication skills
Time management

Full job description

Front Line Manager

Lead a High-Performing Team | Drive Service Excellence | Make a Real Impact

Hours: Monday to Friday, 10:30am – 7:00pm

Are you a passionate people leader who thrives on developing others, solving challenges and delivering exceptional customer experiences?

We're looking for an ambitious Front Line Manager to lead and inspire our team of Service Delivery Coordinators. This is an exciting opportunity to join a growing business where you'll have the autonomy to make decisions, influence performance, and play a key role in shaping the success of both your team and our customers.

If you enjoy coaching people, building strong customer relationships and driving operational excellence, we'd love to hear from you.

Why Join Us?

✅ Lead and develop a successful customer-focused team

✅ Make a genuine impact on service delivery and business performance

✅ Be trusted to make decisions and influence outcomes

✅ Work in a fast-paced, supportive and collaborative environment

✅ Develop your leadership career with ongoing training and progression opportunities

The Role

As Front Line Manager, you'll be responsible for creating a positive, high-performing culture where people are motivated, customers receive outstanding service, and business goals are consistently achieved.

You'll lead from the front, supporting your team to deliver against customer expectations while identifying opportunities to improve efficiency, service quality and profitability.

What You'll Be Doing

Leading, coaching and developing a team of Service Delivery Coordinators.
Creating a positive and engaging team culture focused on performance and customer satisfaction.
Building strong relationships with customers, drivers and internal stakeholders.
Acting as the main escalation point for operational and customer issues.
Identifying challenges early and implementing effective solutions.
Taking ownership of pricing and job costing decisions to maximise profitability.
Ensuring excellent communication throughout the customer journey.
Driving performance against service levels, KPIs and commercial targets.

Key Responsibilities

Conduct regular 1-2-1s, performance reviews and annual appraisals.
Support employee growth through coaching, mentoring and training.
Manage attendance, annual leave and workforce planning.
Monitor customer interactions and service quality, providing constructive feedback and support.
Ensure accurate customer and driver pricing.
Manage invoicing preparation, invoice queries and driver discrepancies.
Collaborate with Account Managers and Commercial teams to support business growth.
Identify and implement process improvements that enhance customer service and efficiency.
Ensure compliance with company policies, Health & Safety standards and statutory requirements.

What We're Looking For

Essential

At least 3 years' experience managing and developing people.
A proven track record of leading high-performing teams.
Outstanding communication and relationship-building skills.
Strong organisational and planning abilities.
A proactive, solutions-focused approach to problem-solving.
High levels of accuracy and attention to detail.
Ability to work independently and collaboratively across multiple teams.
Good working knowledge of Microsoft Word, Excel and Outlook.
Adaptability within a dynamic operational environment.
Ambition to continue developing your leadership career.

Desirable

Level 3 Leadership qualification (or willingness to work towards one).
Experience within logistics, transport or service delivery operations.
Knowledge or experience of Dangerous Goods.

Ready for Your Next Leadership Challenge?

If you're an experienced manager who enjoys developing people, delivering exceptional service and driving results, this is your opportunity to make a real difference.

Apply today and take the next step in your leadership career.

Job Types: Full-time, Permanent

Pay: From £34,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay
Store discount

Ability to commute/relocate:

Tamworth B78 3HH: reliably commute or plan to relocate before starting work (required)

Experience:

Operations environment: 1 year (required)
People management: 3 years (required)
Logistics: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Tamworth B78 3HH (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in kingswinford, sts

Service Delivery Frontline Manager

Asset Delivery Manager

Service Manager - Assessment Service

Event Manager

Service Centre Manager

Senior Fleet Manager

Senior Contract Manager

Dispenser

Airport Station Manager

Head of Area

Location Manager

Postperson with Driving

Service Delivery Manager

Block Manager

Groups Facilitator Independent Sexual Violence Advisor (ISVA)

Transport Supervisor

Sales Office Manager

ER Manager

Driver

Head of Property

I want to receive the latest job alerts for service delivery manager in kingswinford, sts

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected