Head of customer service Work, Jobs in Kirkham, Lan (with Salaries)

Tour Coordinator
OME for NST Travel Group —Blackpool
- Up to £26,694 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Assistant to the Head of Group Operations
Jetchem Systems Limited —Ramsbottom
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
- Sick pay
Quick apply
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Operations Manager
Chards Coin & Bullion Dealer —Blackpool
- From £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
6h
Senior Product Development Manager (Qualifications & Assessments)
Ascentis —Lancaster
- £41,666 a year
- Hybrid work
- Continuous improvement
- Team management
- Mentoring
- Free parking
- Annual leave
8d
School hours Administrator
Volkswagen —Preston
- £13,218 a year
- Part-time
- Customer service
- Communication skills
- School
- Free parking
- Employee assistance programme
Quick apply
11d
Trainee Property Manager
LRG —Preston
- Up to £28,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
Sales Executive - Loom Loft Furniture & Interiors
Loom Loft Furniture & Interiors —Lytham St. Annes
- From £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Store discount
- Employee discount
Quick apply
1d
Service Colleague (Food Services)
ASDA —Preston
- £13.10 an hour
- Part-time
- Serving
- Customer service
- Cleaning
- Employee assistance programme
- Employee discount
Logistics Specialist - Nights
GBA Logistics —Hesketh Bank
- £26,000 - £29,000 a year
- Full-time
- Data entry
- Sick pay
Quick apply
Head of New Business & Implementation – Procurement & Supply Chain
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
14d
Planning Support Services Officer
OnwardHomes —Accrington
- £32,750 a year
- Call to connect
- Microsoft Word
- Computer literacy
- Annual leave
- Employee discount
9d
Marketing Manager - Manufacturing Brands
James Hall & Co Ltd —Preston
- Full-time
- Bakery
- Presentation skills
- Budgeting
- Free parking
- Annual leave
Quick apply
7d
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Training & development
- Leadership
- Free parking
- Annual leave
Deputy Head of Estates
Blackpool Teaching Hospitals NHS Foundation Trust —Blackpool
- £63,020 a year
- Full-time
- Management
- Continuous improvement
- Leadership
9d
Supply Chain Manager
Recycling Lives Services —Preston
- £42,000 - £46,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Senior Events Manager
Bolton Wanderers Football Club —Bolton
- £31,000 a year
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
- Store discount
Quick apply
8d
Sales Account Executive
OME for NST Travel Group —Blackpool
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
3d
Residential Property Management and Maintenance Manager
Sell UK Property Ltd —Burnley
- £40,000 a year
- Full-time
- CRM software
- Analysis skills
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
4d
SPAR Bluebell Way - Store Supervisor
James Hall & Co Ltd —Preston
- Full-time
- Customer service
- Retail management
- Employee discount
- Life insurance
Quick apply
11d

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Tour Coordinator

OME for NST Travel Group -
Blackpool

Quick apply

Job details

Permanent | Full-time
Up to £26,694 a year

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Customer service
Organisational skills
Relationship management
Customer support
Customer interaction

Full job description

Earn £26,694 per year per annum (our pay system is benchmarked and fair) Plus commission (£1600 OTE)
12 Month Fixed Term Contract
Office based with flexible working options available

We are NST

We’ve been creating school trips in the UK, Europe and worldwide which educate, inspire and enable children to develop a sense of independence for over 50 years. Our educational experiences have lasting, positive impacts to expand horizons and unlock potential.

But that’s not all… we’re part of something bigger. We’re powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Make a difference as a Tour Coordinator

As a Tour Coordinator, you’ll help turn great trip ideas into great trip realities. Working alongside our Educational Travel Sales Advisors and in-house travel services teams, you’ll bring inspiring school trip itineraries to life – pulling together all the details to ensure everything runs to plan.

You’ll be the main contact for Group Leaders, keeping them updated by phone and email, listening carefully to their needs, and making sure special requests or adjustments are looked after. If any bumps in the road pop up - before travel or while the group’s away - you’ll be quick to find smart solutions and keep things running smoothly.

With several tours on the go, you’ll balance priorities, solve problems quickly, and use your creativity to design itineraries that hit key learning objectives. By building strong relationships, you’ll create lasting memories – and loyal customers.

Is this you?

You’re a customer service champion - friendly, confident, and always ready to go above and beyond to make our teachers’ and group leaders’ day easier, you know how to deliver service that really shines.
You’re a natural communicator - clear, confident and great at getting your message across, both in writing and in conversation.
Organisation is your superpower - you’re great at juggling tasks, managing your time, and keeping everything on track.
You love solving problems - you stay calm under pressure and always find smart solutions.
You’ve got an eagle eye for detail - nothing gets past you, and accuracy is always top of your list.
You thrive in a fast-paced environment - you work quickly, accurately, and keep cool when things get busy.
You’re a team player - ready to jump into our out-of-hours emergency rota a few times a year to help keep things running smoothly.

A place to thrive
We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.

No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.

Fair pay and benefits for all

Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You’ll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
Paid time-off to volunteer your time to worthwhile causes.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
Access to our financial wellbeing platform for financial assistance if you need it
Big savings and exclusive perks at 100s of high street retailers

PGL discounted holidays and 20% discount in all our on-site shops

For a full Job Description and Personal Specification please click here

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.

Job Types: Full-time, Permanent

Pay: Up to £26,694.00 per year

Benefits:

Employee discount

Application question(s):

What motivated you to apply for the Tour Coordinator role at NST, and what interests you about working in this position?

Experience:

Customer service: 3 years (required)
Organisational skills: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in kirkham, lan

Tour Coordinator

Assistant to the Head of Group Operations

Food Service Area Manager / Brand Manager

Operations Manager

Senior Product Development Manager (Qualifications & Assessments)

School hours Administrator

Trainee Property Manager

Sales Executive - Loom Loft Furniture & Interiors

Service Colleague (Food Services)

Logistics Specialist - Nights

Head of New Business & Implementation – Procurement & Supply Chain

Planning Support Services Officer

Marketing Manager - Manufacturing Brands

Head of Facilities Management

Deputy Head of Estates

Supply Chain Manager

Senior Events Manager

Sales Account Executive

Residential Property Management and Maintenance Manager

SPAR Bluebell Way - Store Supervisor

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