Technical support specialist Work, Jobs in Knowl Hill, Brk (with Salaries)

RMA Coordinator / Technical Support Specialist
Habitech LTD —Basingstoke
- £25,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
3d
Log Cabin Installer
Norwegian Log Buildings Ltd —Twyford
- £28,000 - £33,000 a year
- Overtime
- Carpentry
- English
- Travel
- Annual leave
- Sick pay
Quick apply
10d
Billing & Technical Specialist
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Microsoft Access
- SQL
- Analysis skills
Quick apply
Medical Equipment Driver / Installer - MedTech Division
Perform Logistics —Woking
- £30,000 - £35,000 a year
- Overtime
- Customer service
- Assembly
- Travel
- Free parking
Quick apply
Technical Product Chemist
GBR Technology Limited —Reading
- £28,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Laboratory experience
- Free parking
- Profit sharing
Quick apply
4d
Technical Presales Specialist
TD Synnex —Bracknell
- Full-time
- Hybrid work
- Sales
- Communication skills
- Annual leave
7h
HR Specialist
RAPID CLEAN —Wokingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
User Services Specialist
ECMWF —Reading
- £76,384 - £91,754 a year
- Hybrid work
- English
- C++
- Bachelor's degree
11d
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Contract Specialist
BD —Winnersh
- £33,300 - £50,775 a year
- Microsoft Office
- No degree
- Contracts
Solution Architect (DV Security Clearance)
CGI —Reading
- Full-time
- Computer networking
- SharePoint
Quick apply
People Systems Coordinator
ESP Global Services Limited —Reading
- £30,000 - £35,000 a year
- Microsoft Excel
- Oracle
- Microsoft Office
Quick apply
PFP & Fire Door Compartmentation Surveyor
Adaston —High Wycombe
- £40,000 - £46,000 a year
- Full-time
- English
- Travel
- Communication skills
- Work from home
- Life insurance
Quick apply
1d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Customer service
- SQL
- Free parking
- Annual leave
9d
Facilities Management and Compliance Lead
SouthOxfordshireAndVale —Abingdon
- £52,892 - £58,923 a year
- Maintenance
- Project management
- Continuous improvement
- Flexible schedule
Quick apply
Technical Solutions Specialist (Geophysicist)
Seequent —Reading
- English
- Machine learning
- Travel
8d
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Commercial Technical Specialist
John Crane —Slough
- Full-time
- ERP systems
- Data analysis skills
- Continuous improvement
Quick apply
Field Trials Specialist
Wild Bioscience —Abingdon
- Full-time
- Hybrid work
- Data analysis skills
- Travel
- In-person
Quick apply

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technical support specialist jobs near knowl hill, brk

RMA Coordinator / Technical Support Specialist

Habitech LTD
Basingstoke

Quick apply

Job details

Permanent | Full-time
£25,000 a year
3 days ago

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Customer service
Technical support
Microsoft Office
Organisational skills

Full job description

RMA COORDINATOR

Technical Support Team | Basingstoke, Hampshire | Full Time | Salary: £25k per annum

We are looking for a driven and organised individual to join our Technical Support team as an RMA Coordinator. Prior experience in this type of role is welcome but by no means essential; we are equally happy to hear from recent college or university graduates who are ready to build a career within a specialist, market-leading business. What matters most is the right attitude and a genuine willingness to learn.

ABOUT HABITECH:

Founded in 2006, Habitech is one of the UK's leading value-added distributors of specialist AV products and systems. From our Basingstoke headquarters, we supply and support residential and commercial integrators across the country, representing 60+ world-class brands spanning premium audio, video, projection, networking, smart control, lighting, and much more. We are more than a distributor; we provide technical support, system design guidance, professional training, and hands-on aftercare, making us a true long-term partner to every dealer we work with.

THE ROLE:

As RMA Coordinator, you will manage the end-to-end returns and warranty process across our product portfolio. Working closely with our Technical Support team, suppliers, and dealer network, you will ensure every return, repair, or replacement case is handled with accuracy, efficiency, and professionalism.

Full training will be provided from day one. We are looking for someone who is methodical, communicates well, and takes real ownership of their work.

KEY RESPONSIBILITIES:

- Manage RMA Process: Oversee the end-to-end RMA process, from receiving returns to processing claims and coordinating repairs or replacements.

- Customer Communication: Serve as the primary point of contact for customers regarding RMA enquiries, providing timely updates and resolving issues efficiently.

- Documentation and Tracking: Maintain accurate records of RMA requests, actions taken, and outcomes. Ensure all documentation is complete and up-to-date in the RMA system.

- Liaison with Technical Support: Work closely with the technical support team to diagnose issues, ensure proper documentation, and facilitate the repair or replacement process.

- Quality Control: Conduct quality checks on returned products to determine the cause of failure and ensure compliance with warranty terms and conditions.

- Supplier Coordination: Coordinate with suppliers for the return, repair, or replacement of products, ensuring timely and cost-effective solutions.

- Process Improvement: Identify opportunities to enhance the RMA process, streamline operations, and improve customer satisfaction.

WHAT WE'RE LOOKING FOR:

- Strong organisational skills and the ability to manage multiple open cases simultaneously

- Clear, confident communication - written and verbal

- A methodical, detail-oriented approach; accuracy matters in this role

- Self-sufficient and able to take initiative without needing to be directed at every step

- A natural problem solver who can think logically and work through challenges calmly

- A positive, can-do attitude and genuine willingness to learn

- Reliability and punctuality - our dealer network depends on us to be consistent

- Basic proficiency in Microsoft Office Suite

- Any interest in AV technology, networking, or home automation is a bonus - everything will be taught

WHAT HABITECH OFFERS:

- A competitive salary and benefits package

- Structured on-the-job training and a clear path for career growth

- A supportive, collaborative team environment in a thriving specialist industry

- Access to world-class AV brands, ongoing product training, and our award-winning Basingstoke Experience Centre

READY TO APPLY?

Send your CV and a brief covering note to: [email protected]

www.habitech.co.uk | +44 (0)1256 638500 | Unit K, The Loddon Centre, Wade Road, Basingstoke

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Ability to commute/relocate:

Basingstoke, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Microsoft Excel: 1 year (preferred)
Customer service: 1 year (preferred)

Licence/Certification:

UK Drivers License (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in knowl hill, brk

RMA Coordinator / Technical Support Specialist

Log Cabin Installer

Billing & Technical Specialist

Medical Equipment Driver / Installer - MedTech Division

Technical Product Chemist

Technical Presales Specialist

HR Specialist

User Services Specialist

FGA Technical Support & Warranty Executive

Contract Specialist

Solution Architect (DV Security Clearance)

People Systems Coordinator

PFP & Fire Door Compartmentation Surveyor

Technical Support Engineer (US hours)

Technical Service Specialist

Facilities Management and Compliance Lead

Technical Solutions Specialist (Geophysicist)

Service Desk Analyst

Commercial Technical Specialist

Field Trials Specialist

I want to receive the latest job alerts for technical support specialist in knowl hill, brk

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