Customer experience coordinator Work, Jobs in Laleham, Sry (with Salaries)

Operations Coordinator
Invincible Drain Care Ltd —Sunbury
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
Quick apply
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
11d
Office Administrator
Accent Services —Shepperton
- From £27,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
13d
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Gym membership
Quick apply
12d
Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Customer Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
15h
Standards and Excellence Coordinator
M Group —West Byfleet
- Continuous improvement
- Annual leave
- Employee assistance programme
13d
Customer Care Coordinator
Public Library of Science —London
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service & Operations Coordinator
Datta's Wholesale —Bromley
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- English
Quick apply
14d
Learning & Communications Coordinator
Tropic Skincare —Croydon
- £28,000 - £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Social media management
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
Service Administrator
AGSE Global Services UK Ltd —Slough
- £26,436.80 - £30,000.00 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
- Referral programme
Quick apply
Events and Activities Coordinator
Audley Group —Egham
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Project management
- No degree
- Employee discount
12d
Customer Support Coordinator
Zeitview —London
- £35,000 - £40,000 a year
- Remote
- Hospitality
- Spanish
- Sales
Quick apply
8d
Accounting Coordinator
Enterprise Mobility —Egham
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
BID Project Support Coordinator
Bracknell Business Improvement District —Bracknell
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
14d
Customer Experience Coordinator
Telecom Acquisitions Ltd. —Horsham
- Up to £37,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
- Referral programme
Quick apply
Operations & Compliance Administrator
Chelssea Limited —West Drayton
- £25,000 - £35,000 a year
- Full-time
- Microsoft Office
- Plumbing
- Travel
Quick apply
1d

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customer experience coordinator jobs near laleham, sry

Operations Coordinator

Invincible Drain Care Ltd -
Sunbury

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Qualifications

Computer literacy
Supply chain
Logistics
Analysis skills
Transportation management systems
Organisational skills
Communication skills

Full job description

Invincible Drain Care Ltd is one of the largest independent plumbing and drainage service providers in the UK. Undertaking Planned and emergency work throughout the UK, providing a single point solution for all drainage and waste water plumbing requirements.

About the Role

Based from our Sunbury office, the role will assist in the coordination in all aspects of the pre-planned maintenance works on a day to day basis including coordination of work tasks, using problem solving skills to prioritise workloads to ensure client expectations are met and engineers’ diaries are kept up to date and full.

The role will re-create and tidy up engineers job cards as necessary prior to sending out to the customer and in addition the works are to be invoiced on completion with a high level of detail required. Good communication with clients, colleagues, and field engineers is required (both verbally and remotely). The role will create Risk Assessments and Method Statements (RAMS) for jobs, amend as necessary, and carry out invoicing.

The Majority of tasks will be carried out using our bespoke in-house database.

Key Responsibilities

· Organise and manage pre-planned maintenance works within your team , prioritising certain tasks as required whilst maximising all resources and ensuring efficiency of diary planning and schedules;

· Process jobs from clients and pass to engineers both verbally and via our in house systems;

· Create work schedules and allocate engineers based on ability and locations;

· Assist operations with the smooth running of jobs, and assist engineers on a day to day basis dealing with any problems or issues that may arise;

· Complete Risk Assessments and Method Statements (RAMS), as well as developing, creating and adjusting when required. Once completed forward to clients for approval;

· Authorise sub-contractors invoices ensuring all details match purchase orders, including any changes or alterations that have been agreed;

· Carry out quotations as required on uncompleted/follow on works

· Collate all necessary information and documentation onto jobs, calculate charges for services rendered and prepare customer invoices;

· Be the first point of contact for internal and external enquiries received;

· Liaise with Customers, Staff, Subcontractors and other professional bodies, to ensure work is completed in a timely manner to client satisfaction;

· Order/hire/return all plant, equipment and materials as required ensuring purchase orders are completed with full details/updates added to the job accordingly;

· Share responsibility of taking out of hours calls as part of the callout rota and process jobs from clients to pass to engineers ensuring the clients are kept updated;

· Provide cover for other operational work within the business as and when required;

· Carry out any other reasonable task within your capabilities.

Who are you?

We are looking for someone who can work within the operations team and support all aspects of day to day diary management of planned work.

Previous experience and the ability to create Risk Assessments and Method Statements (RAMS) would be beneficial

You must be able to build and maintain relationships with a variety of people.

Ideally, we would like somebody who has held a similar role before with at least 2 years’ experience in administration or a similar co-ordinator role.

Excellent organisational and communication skills are essential

A general level of computer literacy will be required.

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in laleham, sry

Operations Coordinator

Customer Experience Coordinator

Office Administrator

Customer Service Coordinator

Facilities & Travel Coordinator

Aftermarket Coordinator

Customer Service Coordinator

Standards and Excellence Coordinator

Customer Care Coordinator

Customer Service & Operations Coordinator

Learning & Communications Coordinator

Senior Sales Coordinator

Care Coordinator

Service Administrator

Events and Activities Coordinator

Customer Support Coordinator

Accounting Coordinator

BID Project Support Coordinator

Customer Experience Coordinator

Operations & Compliance Administrator

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