The Office Assistant is responsible for the smooth day-to-day running of the London office, providing a professional first point of contact for visitors and practical, hands-on support to the wider team. Sitting within the People team and working closely with the Senior Office Manager and HR colleagues, the role takes ownership of the operational and administrative tasks that keep the office running.
Meeting Rooms & Office Upkeep
- Coordinate and set up meeting rooms, ensuring spaces are ready, well-presented and equipped throughout the working day
- Keep the office in good order day to day, and provide ad hoc support across the team as needs arise
- Assisting with desk and seating plans as the business grows
Supplies & Facilities Support
- Manage office supplies, including coffee, snacks and stationery - tracking stock, placing orders and managing supplier relationships
- Assist with basic facilities troubleshooting (raising maintenance tickets, chasing contractors) before escalating
- Support expenses or invoice processing related to office supplies and facilities, under guidance
Visitors & Onboarding
- Greet guests and coordinate visitors, providing a warm and professional welcome
- Maintain accurate records for building access passes, visitor logs and deliveries
- Support onboarding logistics – logging IT tickets for new hires, preparing welcome packs, arranging access cards and delivering office tours for new joiners
- Owning our internal Buddy scheme for new hires – match buddies with existing employees, organising buddy lunches and overall ownership and updating of the scheme and process.
Health & Safety Administration
- Support health & safety administration - e.g. checking first aid supplies, fire extinguisher signage, accident book entries (under the Senior Office Manager's oversight)
- Attending tenant meeting alongside Senior Office Manager to have clear oversight and understanding of building updates and safety measures
Events & Post
- Support event logistics for internal town halls, roundtables and staff socials (room setup, catering orders, equipment)
- A key member of the social committee – venue visits and helping select the perfect spots for our two key social events per year.
- Sort and distribute post and manage courier bookings
People Team Project Support
- Support the wider People team with project work relating to internal communications, sustainability, employee experience and staff recognition
- Keep shared office documentation (e.g. new joiner guides, office FAQs) up to date
Reporting
- Report to and support the Senior Office Manager, escalating issues as they arise
Qualification & Experience
- Up to six months' experience in an office, administrative, reception or hospitality environment
- No formal qualifications required; candidates under 25 will be enrolled onto the Level 3 Business Administrator apprenticeship alongside the role
- First Aid, Fire Marshal qualifications advantageous – otherwise we will get you all trained up
Technical Skills
- Confident using everyday IT - email, calendars and Microsoft Office
- Good written and verbal communication skills
- Able to manage several small tasks at once and prioritise effectively
Personal Attributes
- Warm, well-presented, approachable and comfortable being a first point of contact
- Well organised, with a good eye for detail
- Proactive - notices what needs doing before being asked
- Reliable and calm under pressure in a busy office environment
- Happy to be in the office 5 days a week
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Benefits
- 25 days of annual leave plus 8 bank holidays, with additional leave for long service and a gifted Christmas break
- Holiday flex option to buy or sell up to 3 days of leave
- Employee incentive reward program (EIRP) tied to future exit events (PERM ONLY)
- 4 paid volunteer days per year
- On site 24/7 gym with classes and full facilities
- Life insurance (4x basic salary) and 24/7 Employee Assistance Programme
- Private medical insurance (post-probation), annual eye tests and DSE eyewear allowance
- Pension scheme with 4.5% matched contributions and enhanced matching over time
- Cycle to work scheme, interest-free travel loan and employee referral bonus
What we do:
PEI sits at the centre of one of the most dynamic industries in global finance. Private markets have grown from a niche corner of the investment world into an industry with $15 trillion AUM, spanning dozens of strategies, hundreds of geographies and thousands of funds. The professionals navigating it rely on us to make sharper decisions.
Today, PEI operates a range of platforms, each dedicated to a major asset class or investment theme; from private equity and infrastructure to real estate, private credit and beyond.
What makes us genuinely different is what we bring together. Data-enabled tools. Data-enriched insight. Built on powerful proprietary datasets. Editorial insights based on deep market knowledge and experience. The networks and communities that convene the people who move and manage capital. No other business is this well connected. This shapes everything we build, every hire we make, and every decision we take.
Who we’re looking for:
Our 500+ team spans Europe, APAC and the Americas – researchers, journalists, data scientists, product engineers, events professionals, marketers and commercial specialists – all working to give private markets professionals the intelligence edge they need.
Central to everything we do is our people. We’ve built a culture where talent grows, careers are built with intention, and everyone has the opportunity to learn, grow, and make their mark.
At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equal opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this.
PEI Group supports flexible working arrangements, and we welcome career returners.
