Customer experience manager Work, Jobs in Lancaster, Eng (with Salaries)

Senior Operation Parks Manager
Hoey caravans —Morecambe
- From £52,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
Quick apply
5d
Customer & Culture Manager
South Lakes Housing —Kendal
- Up to £60,564 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Supervising experience
- Free parking
- Store discount
Quick apply
5d
Sprint Master & Team Lead
Citrus-Lime Limited —Ulverston
- From £55,000 a year
- Full-time
- APIs
- In-person
- Free parking
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —Windermere
- £32,282 a year
- Weekend availability
- Sales
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
Property Manager
Mighty Student Living —Lancaster
- From £25,000 a year
- Full-time
- Driving
- Organisational skills
- IT
- Health & wellbeing programme
- Employee assistance programme
Quick apply
7d
Customer Experience Manager
Dunelm —Morecambe
- Weekend availability
- Management
- Sales
Branch Manager
LKQ Corporation —Morecambe
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Administrator - Breast Screening Programme
University Hospitals of Morecambe Bay NHS Foundation Trust —Lancaster
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
5d
Ecommerce Marketplace Manager
The Garden and Home Trading Company Ltd —Preston
- £35,000 - £38,000 a year
- Full-time
- Social media management
- Analysis skills
- In-person
Quick apply
Aftersales Manager - Toyota
Vantage Motor Group —Morecambe
- Up to £61,000 a year
- Full-time
- Negotiation
- Annual leave
Retail Bureau Manager
Eurochange —Lancaster
- £14 an hour
- Full-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
11d
Deputy Manager
Toll House Inn —Lancaster
- Full-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
6d
Casual Duty Manager
Lancaster City Council —Lancaster
- £26,403 a year
- Hybrid work
- Annual leave
Assistant Manager
Screwfix —Lancaster
- Up to £29,350 a year
- Part-time
- Annual leave
- Employee discount
12d
Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Driving
- IT
Quick apply
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
Senior Category Manager - Property
Places for People —Preston
- Up to £70,000 a year
- Leadership
- Annual leave
- Employee discount
Registered Care Manager – New Domiciliary Care Branch
Helping Hands —Lancaster
- £39,000 - £44,800 a year
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
GRADUATE COMMERCIAL SUPPORT
Neal Jones Furniture —Lancaster
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Gym membership

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Senior Operation Parks Manager

Hoey caravans
Morecambe

Quick apply

Job details

Permanent | Full-time
From £52,000 a year
5 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Complaint handling
Groundskeeping
Analysis skills
Leadership
Communication skills

Full job description

Senior Operations Manager – Caravan Parks (8 Sites)

Location: Head Office - Hoey Caravans Ltd
Employment Type: Full-time

Start Date: Immediate

About the Role

We are looking for an experienced and dynamic Senior Operations Manager to oversee the performance, operations, and growth of our portfolio of eight caravan parks. This is a senior leadership position responsible for driving operational excellence, leading park management teams, delivering exceptional customer experiences, and ensuring strong financial performance and management across all sites.

Key Responsibilities

Provide strategic leadership and operational oversight for all eight caravan parks.
Lead, mentor, and support Park Managers to achieve business objectives.
Drive revenue growth, occupancy, and guest satisfaction.
Monitor budgets, financial performance, and key operations.
Ensure compliance with health and safety, environmental, and regulatory requirements.
Develop and implement operational policies and best practices across all parks.
Manage staffing, recruitment, training, and succession planning.
Identify opportunities for continuous improvement and business growth.
Build positive relationships with owners, guests, suppliers, and local stakeholders.
Lead the investigation and resolution of customer complaints, escalating complex matters where appropriate.
Manage legal disputes and complaints in conjunction with the company's solicitors and external advisers, ensuring the business is protected and all actions comply with relevant legislation.
Report regularly to senior executives on business performance and strategic initiatives.

Requirements

Proven experience in senior operations or regional management, ideally within holiday parks, caravan parks, hospitality, leisure, or multi-site operations.
Only apply if you have Holiday, Leisure and Caravan park experience in management
Strong leadership skills with experience managing multiple locations.
Excellent financial, commercial, and analytical abilities.
Outstanding communication and stakeholder management skills.
Experience handling complex complaints, risk management, and legal or regulatory matters.
Ability to travel regularly between sites.
A full, valid driving licence.

What We Offer

Competitive salary.
Pension scheme.
Professional development and career progression opportunities.
The opportunity to lead and shape the success of a growing portfolio of caravan parks.

This is strictly 5 years minimum experience in Caravan parks/ Retreats and holiday/ leisure Management, previous references and 6 months probation period required

ACCOMMODATION NOT INCLUDED

If you're a passionate leader with a track record of managing multi-site operations and delivering exceptional business results, we'd love to hear from you

Pay: From £52,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in lancaster, eng

Senior Operation Parks Manager

Customer & Culture Manager

Sprint Master & Team Lead

Holiday Sales - Owner and Guest Experience Manager - HS1

Training Supervisor

Property Manager

Customer Experience Manager

Branch Manager

Administrator - Breast Screening Programme

Ecommerce Marketplace Manager

Aftersales Manager - Toyota

Retail Bureau Manager

Deputy Manager

Casual Duty Manager

Assistant Manager

Housing Manager

Training Supervisor

Senior Category Manager - Property

Registered Care Manager – New Domiciliary Care Branch

GRADUATE COMMERCIAL SUPPORT

I want to receive the latest job alerts for customer experience manager in lancaster, eng

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