Head of operations Work, Jobs in Lancaster, Lan (with Salaries)

Head of Customer Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime Limited —Ulverston
- From £45,000 an hour
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Head of Park Experience and Leisure Operations
Haven —Grange-over-Sands
- Full-time
- Hospitality
- Continuous improvement
- Leadership
- Employee discount
Quick apply
23h
Training Supervisor
Citrus-Lime Limited —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
- Free parking
Quick apply
Export Trade Administrator
Gastronomyplus Ltd —Lancaster
- Up to £30,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Head of Onboarding (12 Month Fixed-Term Contract)
Citrus-Lime —Ulverston
- From £45,000 a year
- Full-time
- Management
- Microsoft Office
- Communication skills
Deputy Manager
Toll House Inn —Lancaster
- Full-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
9d
Demand Planning Manager
GILBERT GILKES & GORDON LTD —Kendal
- £32,937 - £44,751 a year
- Full-time
- Microsoft Excel
- Oracle
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
11d
Head of Student and Programme Administration
Lancaster University —Lancaster
- £59,966 - £67,468 a year
- University
- Leadership
10d
Data Support Officer
CancerCare (North Lancs & South Cumbria) —Lancaster
- £15,846 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Divisional Coordinator x2
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- BLS Certification
- Administrative experience
- University
Senior Accountant
Citrus-Lime Limited —Ulverston
- From £50,000 a year
- Part-time
- Microsoft Excel
- Accounting
- Free parking
Quick apply
MilkShed Supervisor
James Hall & Co Ltd —Preston
- Weekend availability
- No experience needed
- Travel
- IT
- Employee discount
- Life insurance
Quick apply
8d
Research Enhancement Manager
Lancaster University —Lancaster
- £39,906 - £46,049 a year
- Full-time
- Project management
- University
- No degree
- Annual leave
10d
Ship Manager
JamesFisher —Barrow-In-Furness
- Weekend availability
- Hybrid work
- Team management
- Travel
- Organisational skills
Country House Manager
HF Holidays —Sedbergh
- £33,644 a year
- Weekend availability
- Hospitality
- Culinary experience
- Hotel
- Employee discount
Quick apply
4d
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
Premises Lead
Salutem Care & Education —Lancaster
- £27,300 - £30,300 a year
- Overtime
- Management
- Maintenance
- Analysis skills
Head of Maintenance
Hilton Grand Vacations —Lancaster
- £15.38 an hour
- Weekend availability
- Carpentry
- Hospitality
- Management
- Free parking
- Employee assistance programme
Head of Electrical Safety (Authorised Person)
Flex LTD —Kendal Fell
- Full-time
- Engineering
- Electrical experience
- Travel
- Annual leave
- Employee assistance programme

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Head of Customer Onboarding (12 Month Fixed-Term Contract)

Citrus-Lime Limited -
Ulverston

Quick apply

Job details

Fixed term contract
From £45,000 an hour

Benefits

Free parking
Casual dress
Company events

Qualifications

Management
Cost control
Microsoft Office
Leadership
Communication skills
Time management

Full job description

Location: Ulverston, Cumbria.

Reporting to: Chief Operating Officer (COO)

Salary: £45,000+ per annum.

Contract: 12 month fixed-term contract.

Hours: 40 hours per week.

Citrus-Lime

Citrus-Lime is a fast-growing SaaS business providing Cloud POS—an end-to-end retail system specifically designed for independent retailers in the Cycle, Equestrian, and Outdoor sectors. Our platform integrates EPOS, Stock Control, Ecommerce, Supplier Data, Payments, Reporting, and more, helping retailers streamline operations, improve customer experiences, and grow sustainably.

We are profitable and financially strong, processing over £750 million in customer revenues annually. Since launching in 2018, we’ve transformed independent Cycle retail in the UK and are now expanding rapidly into Outdoor and Equestrian sectors. Our next phase of growth is international, focusing on the USA, Canada, and Australia.

Our mission is to double our turnover in the next five years, with a strong emphasis on international expansion. As we scale, strong financial control, performance reporting, and commercial insight are critical to supporting our sustainable growth.

About the role

We’re looking for a Head of Onboarding to lead our Onboarding team through a 12 month fixed-term contract, covering a pivotal stage of our customers’ journey with Citrus-Lime. This is a hands-on leadership role for someone who takes real pride in seeing a project through from first contact to a successful launch.

The Head of Onboarding will manage a team of five, ensuring every customer receives a first-class experience from the moment they sign up, through implementation, to the successful launch of their project. You’ll be the driving force behind keeping projects on track, ensuring deadlines are met, standards are high, and communication with customers is clear and consistent throughout.

This role requires someone who can balance strong people management with hands-on project delivery, keeping the team motivated and accountable while personally ensuring nothing slips through the cracks.

Key Responsibilities:

Manage the 5 members of the Onboarding team, ensuring high standards of work are carried out and deadlines are consistently met.
Provide first-class communication with customers throughout onboarding, from initial engagement through to completion and launch of their project.
Monitor and enforce project aims, stages, and timescales, stepping in early where projects risk falling behind.
Own project planning and scheduling documentation, keeping it accurate, current, and accessible to the wider team.
Coach and support the Onboarding team day-to-day, pushing colleagues to deliver quickly and to a high standard.
Act as an escalation point for onboarding issues, resolving them calmly and effectively to keep projects moving.

About you

Essential:

Previous experience managing members of a team.
3+ years’ experience in a Project role.
Prior knowledge of retail businesses.
A sound grasp of ICT skills, such as using MS Office.
Strong verbal and written communication skills.
Able to work to deadlines.
Resilient and upbeat attitude.
A desire to see every job completed quickly and to a high standard, and the ability to push other colleagues to deliver on these goals.

Beneficial:

A keen interest in one or some of the following: Cycling, walking, climbing, horse riding, watersports or similar.
Previous retail experience, especially in the sectors we work with.

What’s in it for you?

12 month contract, contracted 40 hours per week.
Position based in Ulverston, Cumbria.
Competitive salary of £45,000+ per annum, depending on experience.
20 days holiday, plus bank holidays and the Christmas break.
Work alongside passionate and experienced people.
Close engagement and support with management.

If this sounds like the role for you, we’d love to hear from you.

Pay: From £45,000.00 per hour

Benefits:

Casual dress
Company events
Free parking

Ability to commute/relocate:

Ulverston, Cumbria: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in lancaster, lan

Head of Customer Onboarding (12 Month Fixed-Term Contract)

Head of Park Experience and Leisure Operations

Training Supervisor

Export Trade Administrator

Head of Onboarding (12 Month Fixed-Term Contract)

Deputy Manager

Demand Planning Manager

Head of Student and Programme Administration

Data Support Officer

Divisional Coordinator x2

Senior Accountant

MilkShed Supervisor

Research Enhancement Manager

Ship Manager

Country House Manager

Head of Demand Planning

Training Supervisor

Premises Lead

Head of Maintenance

Head of Electrical Safety (Authorised Person)

I want to receive the latest job alerts for head of operations in lancaster, lan

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