Insight manager Work, Jobs in Lancing, Wsx (with Salaries)

Revenue and Insights Manager
Worthing Theatres and Museum —Selden
- £26,702 - £28,334 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Programme Manager
Sussex Partnership NHS Foundation Trust —Worthing
- £66,582 - £77,368 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
2d
Store Manager
Mountain Warehouse —Worthing
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
PA to Assistant Director and Heads of Service
East Sussex County Council —Lewes
- Microsoft Powerpoint
- Microsoft Outlook
- Administrative experience
Learning & Participation Manager
Petworth Festival —Petworth
- £32,000 - £38,000 a year
- Part-time
- Hybrid work
- CRM software
- Management
- Recruiting
- Work from home
Quick apply
People & Culture Advisor
Bird & Blend Tea Co. —Worthing
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- University
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
Communications Manager
LegalAndGeneral —Brighton and Hove
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Quick apply
Reviewing Officer
Brighton & Hove City Council —Hove
- £57,755 - £63,123 a year
- Full-time
- Management
- Analysis skills
- Experience working with children
11d
General Manager
Killis Ltd —Burgess Hill
- £55,000 a year
- Full-time
- Business development
- Team management
- Travel
- Employee discount
- Sick pay
Quick apply
3d
Business Manager
The Numbers Studio —Brighton
- £55,000 - £65,000 a year
- Part-time
- Human resources
- Recruiting
- Contracts
- Profit sharing
- Flexitime
Quick apply
2d
Senior Marketing Manager - Brand
RSPCA —Horsham
- Full-time
- Team management
- Leadership
Global Benefits Manager, EMEA & APAC
Ralliant —Brighton
- Hybrid work
- Management
- Analysis skills
- Project management
8d
Assistant Facilities Manager
Viridien —Haywards Heath
- Full-time
- Budgeting
- Leadership
- Annual leave
Senior Complaints Officer and Duty Manager
East Sussex County Council —Lewes
- Analysis skills
- Communication skills
6d
MI Systems and Reporting Manager
Plumpton College —Lewes
- Up to £48,600 a year
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Annual leave
Principal Business Planning and Performance Lead
WSCC —Chichester
- £49,817 - £53,051 a year
- Full-time
- Data analysis skills
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
1d
Marketing Manager - Brand
RSPCA —Horsham
- Full-time
- Management
Brand Manager
Nestlé Professional —Crawley
- £40,000 - £45,000 a year
- Full-time
- Analysis skills
5d
Compliance Manager
Caremark - Franchise Support Centre —Worthing
- Up to £50,000 a year
- Full-time
- Hospitality
- Continuous improvement
- Contracts
- Life insurance
13d
Customer Excellence Manager
MPB —Brighton
- Hybrid work
- Data analysis skills
- Analysis skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
12d

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Revenue and Insights Manager

Worthing Theatres and Museum
Selden

Quick apply

Job details

Permanent | Full-time
£26,702 - £28,334 a year
12 days ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Sick pay

Qualifications

Email marketing
Pricing
Report generation
Stakeholder collaboration
Stakeholder liaison
Data analysis skills
Internal department liaison
Customer segmentation
Analysis skills
Customer loyalty building
Management reporting
Audience segmentation
Multidisciplinary collaboration

Full job description

Job Summary
Worthing Theatres and Museum are seeking a Revenue & Insight Manager (a new role for WTM) who will be responsible for translating data and audience intelligence into actionable revenue strategy. Working collaboratively across the organisation, to provide the analytical foundation for WTM's pricing strategy, informing the approach to demand management, dynamic pricing, retail and secondary spend development

Job Description

Revenue Management and Pricing

Lead the implementation and ongoing development of WTM's revenue management strategy across all programme areas.
Monitor booking patterns, seat map performance and demand signals in WTM’s ticketing system (Spektrix) to advise on pricing tiers, release strategies and promotional activity.
Develop and maintain dynamic pricing models for all event types, working with the Sales & Ticketing Manager and the Programming team to optimise yield without compromising access.
Produce weekly and production-level revenue forecasts, variance analysis and post-event income reviews.
Identify opportunities to grow secondary spend — including catering, retail, donations and event add-ons — and work with operational colleagues to implement sales prompts at key customer touchpoints.

Insight and Data Analysis

Own and develop WTM's audience insight function, drawing on Spektrix CRM data, Email campaign (DotDigital) analytics, call data and venue sales reports.
Produce regular insight reports for the Director of Marketing & Sales, Programming team and senior leadership team, covering audience demographics, purchase behaviour, retention and growth.
Monitor campaign performance in partnership with the Marketing Manager, identify trends, and make data-driven recommendations to inform future activity.
Support the development of customer segmentation and targeting strategies to improve the relevance and efficiency of marketing communications.
Contribute to grant applications, funding bids and strategic planning documents by providing evidence-based audience and income data as required

Collaborative Working

Attend weekly planning meetings with the Director of Marketing & Sales, Marketing Manager and the Sales & Ticketing Manager to align revenue, sales, and marketing activities.
Work with the Programming team to understand event programming decisions and their revenue implications, advising on pricing architecture and on-sale timing.
Liaise with the Head of Customer Experience to identify friction points in the customer journey that affect conversion, repeat purchase or secondary spend.
Work with the wider Marketing & Sales team to develop omnichannel marketing campaigns that monitor and improve customer retention and frequency of attendance and move the audience up the WTM loyalty ladder from strangers to champions.
Cover the counter/phones during busy periods or assist if needed.
Be a positive ambassador for WTM, articulate and deliver the charity’s mission.
Support the Director of Commercial Growth and Head of Development with data and analysis that informs partnership, sponsorship and development strategies.
Collaborate with the Finance team on internal and external reporting and insight.
Act as the internal champion for evidence-based decision-making across the Marketing & Sales department.

General

Undertake all duties in accordance with WTM policies, in particular those relating to Customer Care and Equal Opportunities.
Undertake such other duties as may reasonably be allocated to the postholder, which may involve providing assistance in any section of the department as may be required from time to time.
Undertake any duties regarding health, safety and welfare at work, civil contingencies and business continuity which may reasonably be allocated to the postholder as a result of legislation, codes of practice or WTM policies.
Promote the service and WTM positively at all times.

Essential Experience, Skills and Knowledge

Demonstrable experience in revenue management, yield management or commercial analysis, ideally in a cultural or live events context
Confident user of ticketing CRM systems
Strong analytical skills with the ability to interpret complex data sets and present findings clearly
Understanding of dynamic pricing principles and demand management methodology
Excellent interpersonal and collaborative skills; comfortable working with stakeholders and colleagues at all levels
High degree of initiative and ability to manage multiple priorities

Desirable Experience, Skills and Knowledge

Experience with, or a clear working understanding of yield management approaches (e.g. TRG Arts) or the aptitude and enthusiasm to learn
Experience working with DotDigital or equivalent email marketing platforms
Knowledge of audience development practice in the arts or cultural sector
Experience of producing insight reports for senior leadership
Understanding of secondary spend and F&B revenue streams in a venue context
Understanding of equity and inclusion and how to apply this in the workplace

To apply please apply here: https://wtm.uk/jobs/revenue-insights-manager/

Pay: £26,702.00-£28,334.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

insight manager jobs in lancing, wsx

Revenue and Insights Manager

Programme Manager

Store Manager

PA to Assistant Director and Heads of Service

Learning & Participation Manager

People & Culture Advisor

Communications Manager

Reviewing Officer

General Manager

Business Manager

Senior Marketing Manager - Brand

Global Benefits Manager, EMEA & APAC

Assistant Facilities Manager

Senior Complaints Officer and Duty Manager

MI Systems and Reporting Manager

Principal Business Planning and Performance Lead

Marketing Manager - Brand

Brand Manager

Compliance Manager

Customer Excellence Manager

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