Senior administrative Work, Jobs in Lavenham, Sfk (with Salaries)

Senior Customer Service Advisor
Barclays —Bury St. Edmunds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Performance & Information Assistant
Braintree District Council —Braintree
- £26,622 - £29,787 a year
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
4d
Administrative and Communications Support Officer
Colchester Catalyst Charity —Colchester
- £31,000 - £34,000 a year
- 8 hour shift
- Social media management
- IT
- In-person
Quick apply
Senior Learning and Development Coordinator
Consensus —Colchester
- £30,000 a year
- Full-time
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Listing Officer
HM Courts & Tribunal Service —Ipswich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee discount
School Business Manager
St Matthew's Church of England Primary School —Ipswich
- £33,699 - £36,361 a year
- Full-time
- Administrative experience
- Presentation skills
- Organisational skills
Housing Assistant
Pinnacle Group —Colchester
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
School Operations Officer
Compass Schools —Colchester
- £24,579.32 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate Trade Advisor
Uniserve (U K) Ltd —Bury St. Edmunds
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
Quick apply
Goods on Hold Operative
DPD Group UK —Ipswich
- £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Communication skills
- Free parking
Quick apply
13d
Employment Associate (3-8 PQE)
Keystone Law —Ipswich
- Up to £80,000 a year
- Full-time
- Business development
- Travel
- In-person
- Work from home
Quick apply
5d
Nursery Administrator
Roundabout Nursery Ltd —Ipswich
- £13.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
3d
Bank OOH Senior Dental Nurse
Community Dental Services CIC —Bury St. Edmunds
- £22 - £44 an hour
- Part-time
- BLS Certification
- Travel
6d
Business & Operations Manager
PrimaryCareCareers —Tiptree
- Leadership
- Flexible schedule
3d
Personal Tax Senior
Streets Accountants —Colchester
- Administrative experience
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Administrator
Framlingham Medical Practice —Woodbridge
- £13.34 - £14.38 an hour
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Shop Floor Manager
Harman Retail Ltd —Saffron Walden
- £25,420.00 - £30,610.73 a year
- Full-time
- Bilingual
- Management
- Merchandising
Quick apply
8d
Sports and Activities Administrator
Ipswich School —Ipswich
- Part-time
- School
- Office experience
2d
Registered Manager
Sincerity Care Ltd —Ipswich
- £44,000 - £55,000 a year
- Part-time
- Anatomy knowledge
- Medication administration
- Supervising experience
Quick apply
4d
MRI Radiographer
Alliance Medical Ltd —Colchester
- £31,500 - £39,000 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
Quick apply

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Senior Customer Service Advisor

Barclays -
Bury St. Edmunds

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 20/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000114255

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Bury St Edmunds.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior administrative jobs in lavenham, sfk

Senior Customer Service Advisor

Performance & Information Assistant

Administrative and Communications Support Officer

Senior Learning and Development Coordinator

Listing Officer

School Business Manager

Housing Assistant

School Operations Officer

Associate Trade Advisor

Goods on Hold Operative

Employment Associate (3-8 PQE)

Nursery Administrator

Bank OOH Senior Dental Nurse

Business & Operations Manager

Personal Tax Senior

Administrator

Shop Floor Manager

Sports and Activities Administrator

Registered Manager

MRI Radiographer

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